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 Vienna • 1 Room
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Hotel Kaffeemühle

3-star property
Kaiserstraße 45, Vienna, Vienna 09 725 22 184
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3.2 out of 5
See all 24 ebookers Reviews

"room is clean,but lift is small, may have to wait a while if you stay on high floor, breakfast is a bit expensive here, " More

By a verified traveller on Wed 02 Aug 2017

Points Of Interest

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Five-Bed Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Kaffeemühle. During your stay, you'll be connected to a railway/underground station and just a quick walk from Wiener Stadthalle. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).

  • Free WiFi
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by foot from Wiener Stadthalle and a 4-minute drive from Vienna Christmas Market

Hotel Kaffeemühle ratings based on 24 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Kaffeemühle

Everyone (17) Couples (2) Family (4)
4 out of 5

Posted by on 30 Nov 2019

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1 out of 5
We had to wait 3 hours in reception because their sustem was not working and they couldn't see our booking from your site, and their attitude was horrible, that lady from reception said what she sopoust to do it’s not her fault so.. if we don’t want to wait we can find another hotel and I said ok but that means maybe if the system it’s not working maybe the site will give the money from my account because I did’t attend for booking and she said this Is not her problem we have to speak with someone from your site to explane this. After we waited 3 hours she gave as the keys, she did’t want to explane us where ia the room or etc she just told us wich floor. But the hotel has very clean, it’s a very good location, food and prices for parking in special was very cheap, and room was quit big . Thank you

Posted by , from London on 18 Sep 2019

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3 out of 5

close to tram and underground

room is clean,but lift is small, may have to wait a while if you stay on high floor, breakfast is a bit expensive here,

Posted by , from UK on 2 Aug 2017

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3 out of 5
The room was very old. The walls need a new layer of paint.

Posted by on 29 Jun 2024

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Comment from Hotel Management

22 Aug 2024 by Kaffeemühle Team

Dear Manuela, Thank you for your feedback. We're sorry to hear that the room's condition did not meet your expectations and that the walls need attention. We appreciate you bringing this to our attention and will address these concerns as part of our ongoing efforts to improve. We hope to have the opportunity to offer you a better experience in the future.Warm regards

1 out of 5

Posted by on 31 May 2024

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3 out of 5
Kelvollinen yöpymispaikka ilman luksusta. Aamiainen perustasoa.

Posted by on 16 May 2024

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3 out of 5
The room was basic without anything extra. I got new towels every day. Unfortunately, all the sounds from the neighboring rooms and the corridor could be heard very clearly in the room. A small thing, but on a rainy day you couldn't borrow an umbrella from the hotel.

Posted by on 8 Dec 2023

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2 out of 5
Es war nicht so sauber.

Posted by on 10 Oct 2023

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4 out of 5
schmutzige dusche, zimmer

Posted by on 25 May 2023

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Comment from Hotel Management

25 May 2023 by Hotel Kaffeemühle

Lieber Herr Manuel,vielen Dank für Ihre Bewertung.Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen.Die nicht genügende Reinigung entspricht nicht unseren Standards - gerne können Sie sich bei der Rezeption beim nächsten mal melden, und wir werden dies schnellstmöglich ausbessern!Liebe Grüße,Ihr Hotel Kaffeemühle Team

4 out of 5
Einfache und saubere Unterkunft, direkt beim Westbahnhof. Freundliche und hilfsbereite Menschen an der Reception, Betreuer des Frühstücksbuffets verhielt sich aber sehr abweisend. WLAN funktioniert nicht. Verbindung ist immer wieder abgebrochen, oft konnte sie schon gar nicht aufgebaut werden.

Posted by on 7 Sep 2021

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Comment from Hotel Management

14 Sep 2021 by Team Kaffeemühle

Liebe Frau Pamela, es freut uns zu hören, dass Sie einen angenehmen Aufenthalt hatten und unser freundliches Personal Ihren Erwartungen entsprach. Ihr feedback bezüglich dem Wlan werden wir weitergeben. Liebe Grüße, Ihr Team Kaffeemühle/Westbahn

About the Hotel Kaffeemühle

Location Kaiserstraße 45, Vienna, Vienna 1070

Property Features

Hotel Kaffeemühle offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. Hotel Kaffeemühle also features a front desk safe and a lift. For a fee, parking is available. This 3-star Vienna hotel is smoke free.

  • 76 guestrooms or units
  • 7 levels
  • Built in 1990
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna (XWW-Vienna West Train Station) (0.6 km / 0.4 mi)
  • Metro station: Kaiserstraße/Westbahnstraße Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Kaffeemühle offers 76 accommodations with complimentary newspapers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas and includes desks. 20-inch flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - 11:00 PM. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours.

The front desk at this property is open daily from 6:30 AM - 11:00 PM.
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard and cash. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 11:00 PM
  • Cashless transactions are available
  • Contactless check-out is not available
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Children stay free
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 12 per person
  • Covered self-parking fee: EUR 19 per day
  • Late check-out fee: EUR 15.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kaffeemuehle
  • Hotel Kaffeemuehle Wien Vienna
  • Hotel Pension Kaffeemuehle Vienna
  • Kaffeemuehle
  • Pension Kaffeemuehle
  • Pension Kaffeemuehle Vienna
  • Kaffeemuehle Wien Vienna
  • Kaffeemuehle Wien
  • Hotel Kaffeemühle Vienna
  • Kaffeemühle Vienna
  • Kaffeemühle
  • Hotel Kaffeemühle Hotel
  • Hotel Kaffeemuehle Wien
  • Hotel Pension Kaffeemuehle
  • Hotel Kaffeemühle Hotel
  • Hotel Kaffeemühle
  • Hotel Kaffeemühle Vienna
  • Hotel Kaffeemühle Hotel Vienna

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.