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4.7 out of 5

"Traditional hotel with a great location " More

By a verified traveller on Thu 29 Dec 2022

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Kaiserin Elisabeth's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Vienna State Opera. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and a business centre.

  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from St. Stephen's Cathedral and 5 minutes on foot from Hofburg Imperial Palace
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome free of charge

Hotel Kaiserin Elisabeth ratings based on 30 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Kaiserin Elisabeth

Everyone (14) Couples (7) Family (4)
4 out of 5
Traditional hotel with a great location

Posted by on 29 Dec 2022

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Comment from Hotel Management

18 Jan 2023 by Andrea Bernhauser

Thank you so much dear Mrs. Laura, so we hope to welcome you soon again. With kind regards from Vienna HOTEL KAISERIN ELISABETH Andrea BernhauserMarketing & Sales

4 out of 5
Hervorragende Lage, sehr hilfsbereites Personal, Frühstücksbuffet: sehr reichhaltige, leckere Auswahl. Das Hotel macht seinem Namen alle Ehre: Tradition wird hier großgeschrieben !

Posted by on 4 Aug 2024

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5 out of 5

Posted by on 26 Apr 2023

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5 out of 5
Hyvin varustettu hotelli, jolla myös kunniakas historia. Sijainti erinomainen ydinkeskustassa, kuitenkin suhteellisen hiljainen kahden kävelykadun risteyksessä. Henkilökunta ystävällinen ja kohtelias. Ilman muuta paras kokemistani (n. 10 kpl) Wienin hotelleista.

Posted by on 25 Jun 2022

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5 out of 5
Ihana sisustus ja kaikin puolin erittäin siisti. Tulemme uudelleen !

Posted by on 9 May 2022

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5 out of 5
Sehr zentral gelegen.

Posted by on 7 Nov 2021

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5 out of 5
Sehr zuvorkommendes Personal, schöne und saubere Zimmer und ideal gelegen.

Posted by on 29 Aug 2020

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5 out of 5

Posted by on 13 Mar 2020

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5 out of 5
Rauhallinen, tyylikäs hotelli erinomaisella sijainnilla kaupungin keskustassa. Hiljainen ja toimiva.

Posted by on 5 Feb 2020

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Comment from Hotel Management

7 Feb 2020 by Andrea Bernhauser / Marketing & Sales

Hyvä hotellivieraani, kiitos ystävällisestä viestistäsi. Odotamme seuraavaa vierailua. Ystävällisin terveisin Wienistä :-) HOTEL KAISERIN ELISABETH Andrea Bernhauser Marketing & Sales

5 out of 5

Posted by on 4 Jan 2020

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Comment from Hotel Management

5 Feb 2020 by Andrea Bernhauser / Marketing & Sales

DANKE ! THANK YOU ... ! HOTEL KAISERIN ELISABETH Andrea Bernhauser Marketing & Sales

About the Hotel Kaiserin Elisabeth

Location Weihburggasse 3, Vienna, Vienna 1010

Property Features

There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Kaiserin Elisabeth. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Vienna hotel.

  • 1 building
  • 63 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna Mitte Station (2.2 km / 1.4 mi)
  • Metro station: Stephansplatz U-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Kaiserin Elisabeth offers 63 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Kaiserin Elisabeth offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per night.
  • Cots (infant beds) are available for EUR 15 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 55 per vehicle (maximum occupancy 4)
  • Self-parking fee: EUR 30 per day
  • Nearby parking fee: EUR 30 per day(1312 ft away; open 24 hours)
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Top Ccl
  • Top Ccl Kaiserin Elisabeth
  • Top Ccl Kaiserin Elisabeth Hotel
  • Top Ccl Kaiserin Elisabeth Hotel Vienna
  • Top Ccl Kaiserin Elisabeth Vienna
  • Hotel Kaiserin Elisabeth Vienna
  • Hotel Kaiserin Elisabeth
  • Kaiserin Elisabeth Vienna
  • Kaiserin Elisabeth
  • Hotel Kaiserin Elisabeth Hotel
  • Hotel Kaiserin Elisabeth Vienna
  • Hotel Kaiserin Elisabeth Hotel Vienna

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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