Hotel with a 24-hour front desk, steps from Mariahilfer Street
A restaurant, coffee/tea in a common area and a business centre are available at this hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and a 24-hour front desk.
IntercityHotel Wien offers 179 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Our customers tell us that they enjoy the helpful staff at IntercityHotel Wien. During your stay, you're just a quick walk from Mariahilfer Street. Features include free WiFi in public areas, plus a restaurant and a business centre. This property offers pet-friendly amenities, such as food and water bowls.
Free Wi-Fi (speed: 25+ Mbps)
Enjoy a bite to eat at the restaurant
Buffet breakfast served daily for a fee
Services include a concierge, tour or ticket assistance and luggage storage
Steps from Mariahilfer Street and a 4-minute drive from MuseumsQuartier
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 2906 square feet (270 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at IntercityHotel Wien.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Restaurant – This restaurant only serves breakfast.
Room service (during limited hours) is available.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (EUR 37 per day); discounts available
Food and drink
Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
A restaurant
Coffee and tea in common areas
Restaurants on site
Restaurant
Things to do
TV in common areas
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2,906 square feet of conference space
6 meeting rooms
Business centre
Computer station
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests will receive an access code
Access methods
Access code, staffed front desk
Pets
Pets: EUR 15 per pet, per night
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for EUR 35.0 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 20 per person
Nearby parking fee: EUR 37 per day (164 ft away)
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 35.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
We should mention
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
InterCityHotel
InterCityHotel Wien
InterCityHotel Wien Hotel
InterCityHotel Wien Hotel Vienna
InterCityHotel Wien Vienna
Wien InterCityHotel
Intercityhotel Hotel Vienna
Vienna Intercityhotel Hotel
IntercityHotel Wien Hotel
IntercityHotel Wien Vienna
IntercityHotel Wien Hotel Vienna
IntercityHotel Wien Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is clean and in a good location. The staff were okay.
I stayed from Friday to Sunday.
I was expecting somebody to clean my room on Saturday. I went out on Saturday morning and when I returned to my room on Saturday night I realised my room was NOT cleaned.
Therefore I had to use the towels I had thrown onto the floor on Sunday morning. Because on Sunday morning I asked the reception for a towel, I waited for one hour and nobody came!
I spent over 120 euros per night here and I don’t get my room serviced? I’ve had better in cheaper hotels.
Staff were excellent , air con was poor , beds were not very comfortable and just the one pillow let to a poor nights sleep .
Location is excellent with plenty of amenities nearby with excellent transport links .
Even though the hotel is located on a convenient location, we were immediately met with an overwhelmed and shorthanded front desk staff who were clearly saturated by the amount of guests in the hotel.
It was common for no personnel to be available on the front desk during the entire day.
Unfortunately, we found unsanitary conditions in both of the rooms that we booked - in one case with dirty and broken linen, hairs on the bed and even a small cockroach in one of the rooms. Also, the air conditioning unit in one of our rooms was not working at all.
When asking for assistance, the staff on-site (when we were able to find one), only apologized and mentioned that he could not do anything at all until the next day.
Overall, we had a terrible experience with this particular hotel and would not recommend it to anyone.
Beware!
This hotel is a little far from the central city so you need to take several buses/ train sometimes to get to major destinations. The hotel was clean, the AC was working but because of the heat wave I was still hot. The staff was ok. The metro/train station at night is a little sketchy so be careful.