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MAXX by Steigenberger Vienna

4.5-star property
Margaretengürtel 142, Vienna, Vienna 09 725 22 184
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4.1 out of 5
Very good!
See all 24 ebookers Reviews

"Very nice hotel, clean and modern with good transport links (I used public transport). Very friendly staff. Room was spacious enough. Unfortunately it ... " More

By a verified traveller on Thu 05 Dec 2019

Points Of Interest

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Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room (Plus)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at MAXX by Steigenberger Vienna. During your stay, you'll be within walking distance of Schönbrunn Palace. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body treatments, massages or body scrubs at City SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Schönbrunn Palace and a few minutes from Vienna State Opera
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

MAXX by Steigenberger Vienna ratings based on 24 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for MAXX by Steigenberger Vienna

Everyone (11) Couples (8) Family (1)
3 out of 5
Very nice hotel, clean and modern with good transport links (I used public transport). Very friendly staff. Room was spacious enough. Unfortunately it was for disabled people and since I am not, it was very inconvenient to use basin to wash hands. They should have asked me if I am ok with it. Well I wasn't but apart from this the only issue was the 22€ breakfast, which was a bit disappointing for this kind of money. Unfortunately I didn't get to use the fitness/wellness part.

Posted by on 5 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Front Office Team

Dear guest, thank you very much for spending your time on writing a comment on your stay at MAXX by Steigenberger Vienna. We are glad to get Reviews about our Services and offers. We assure you be Aware of your hints, next time, and would be happy to see you again! MAXX regards, MAXX by Steigenberger Vienna

4 out of 5
Nice clean modern and big rooms ,location is close to transport links

Posted by on 20 Aug 2019

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Comment from Hotel Management

22 Nov 2021 by Maxx by Steigenberger Vienna

Dear Guest, Thank you for taking the time to rate your stay with us. We are pleased to hear that you enjoyed your stay in our house. Especially your feedback regarding our rooms. Kind regards, Your MAXX Hotel -Team

2 out of 5
One of the days They didn’t clean our room and didn’t really care about it when I told them

Posted by on 6 Mar 2019

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Comment from Hotel Management

31 Mar 2019 by Sebastian Bühler

Dear Guest, thank you for taking your time to write this review. We take your feedback about the friendliness of our front desk, the room service and the service in our hotel overall very serious. We are very sorry about any inconvenience we caused and for every incident and will work together with every department to provide a better service in the future. We appreciate your feedback a lot and hope to welcome you back soon in our hotel at your next Viennese vacation. With best regards, Sebastian Bühler

5 out of 5
Fantastic hotel! Conveniently located, tasty breakfast, friendly staff, adorable super stylish rooms, everything perfect. Thank you for a nice stay in Vienna!

Posted by on 4 Jan 2019

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Comment from Hotel Management

12 Jan 2019 by Sebastian Bühler

Dear Guest, thank you for taking your time to write this review. We are happy to hear that the location of our hotel was so convenient during your stay. We hope you had a relaxing way home and that we get to welcome you back soon in our hotel. With best wishes, Sebastian Bühler

5 out of 5
Good distance to the U-bahn (tube station) and therefore not far from the city centre. Lovely rooms! Amazing breakfast. Staff were friendly and helpful with language barriers.

Posted by on 29 Dec 2018

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Comment from Hotel Management

30 Dec 2018 by Sebastian Bühler

Dear Guest, Thank you for your Feedback! We hope to see you again! With best wishes, Sebastian Bühler

5 out of 5

Posted by , from Rupperswil on 27 May 2024

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Comment from Hotel Management

29 May 2024 by MAXX by Steigenberger Team

Lieber GastVielen Dank für Ihr Feedback zu Ihrem Aufenthalt bei uns in Wien. Beste Grüße aus Wien und hoffentlich bis bald,Shukoria Rahimi - Front Office

3 out of 5
Das Hotel ist inzwischen in die Jahre gekommen. Im Zimmer gab es praktisch kein Tageslicht, weil man die Lichtschutzvorhänge immer zu haben musste, ansonsten wäre man wie auf einem Präsentierteller, da die Wohnhäuser ziemlich nah stehen, es gab keine Gardinen. Es gab eine Klimaanlage, diese konnte man aber nicht einschalten. Es gab einen Wasserkocher aber keinen Tee. Es gab nur 2 Kaffeekapseln, diese wurden nicht nachgefüllt. Bei der Buchung wurde ein Gutschein für Verzehr im Hotel versprochen und sogar bestätigt in der Reservierung. Diesen gab es aber nicht beim Einchecken. Es gab beim Einchecke auch keine Infos zum Hotel, Spabereich oder Frühstück. Nicht mal im Zimmer lagen Infos zum Hotel. Wir würden in diesem Hotel nicht wieder übernachten. Die vielen guten Bewertungen sind nicht nachvollziehbar...

Posted by on 22 Apr 2024

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Comment from Hotel Management

22 Apr 2024 by Meltem G. - Front Office Supervisor

Lieber Martin, es tut uns leid zu lesen, dass es zu Problemen während Ihres Aufenthaltes bei uns gekommen ist. Die erwähnten Punkte gehören definitiv nicht zu unserem Standard und sollten auf keinen Fall vorkommen. Da dies, aber leider bei Ihnen der Fall war, möchten wir uns recht herzlich für die Unannehmlichkeiten entschuldigen. Wir hoffen, dass Sie uns eine weitere Chance geben, um Sie von unserem eigentlichen Service zu überzeugen.MAXXimale GrüßeMAXX by Steigenberger Vienna

4 out of 5
Das Personal war sehr freundlich und hilfsbereit. Haben uns ein gutes Restaurant empfohlen. Bedienung Hotel Restaurant sehr freundlich.

Posted by on 8 Jul 2023

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Comment from Hotel Management

16 Jul 2023 by MAXX by Steigenberger Hotel Vienna

Liebe Frau Silvia, vielen Dank für Ihr freundliches Feedback zu unserem Personal und unseren Restaurantempfehlungen. Es freut uns zu hören, dass Sie sie als hilfreich und freundlich empfunden haben. Im Hotel MAXX by Steigenberger sind wir stolz darauf, allen unseren Gästen einen außergewöhnlichen Service zu bieten, und es ist schön zu wissen, dass Sie einen tollen Aufenthalt bei uns hatten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!MAXXimale GrüßePredrag Front Office Agent MAXX by Steigenberger Team

5 out of 5
👍

Posted by on 1 Dec 2022

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Comment from Hotel Management

22 Dec 2022 by Maxx by Steigenberger Vienna

Dear Guest, Thank you very much for taking the time to leave us a rating. We are looking forward to welcome you for your next visit in Vienna!

5 out of 5
Tolles Hotel in tolle Lage

Posted by on 18 Sep 2022

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Comment from Hotel Management

2 Oct 2022 by MAXX by Steigenberger Vienna

Liebe Nicola, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihrem Aufenthalt eine Bewertung zu schreiben. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen!MAXXimale Grüße,

About the MAXX by Steigenberger Vienna

Location Margaretengürtel 142, Vienna, Vienna 1050

Property Features

MAXX by Steigenberger Vienna offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly MAXX by Steigenberger Vienna. For a fee, parking is available. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 7 levels
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Built in 2013
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna (XWW-Vienna West Train Station) (1.8 km / 1.1 mi)
  • Metro station: Margaretengurtel U-Bahn (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

MAXX by Steigenberger Vienna offers 195 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Fridge
  • Espresso maker
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Bar & Lounge Nepomuk – This lobby lounge only serves light fare.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

City SPA has 1 treatment room. Services include body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Body treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 2
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Falkensteiner Hotel Wien
  • MAXX Steigenberger Hotel Vienna
  • Falkensteiner Wien
  • Falkensteiner Wien Margareten
  • MAXX Steigenberger Vienna
  • MAXX Hotel Vienna
  • MAXX by Steigenberger Vienna Hotel
  • MAXX by Steigenberger Vienna Vienna
  • MAXX by Steigenberger Vienna Hotel Vienna

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.