Pertschy Palais Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pertschy Palais Hotel

Classic Double Room | Premium bedding, minibar, in-room safe, iron/ironing board
Interior detail
Property entrance
Deluxe Single Room | Premium bedding, minibar, in-room safe, iron/ironing board
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
Habsburgergasse 5, Vienna, Vienna, 1010
  • Hofburg Imperial Palace
    1 min walk
  • Illy Caffè
    1 min walk
  • Herrengasse U-Bahn
    5 min walk
  • Vienna (VIE-Vienna Intl.)
    33 min drive

Room options

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Classic Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About this property

Pertschy Palais Hotel

Hotel with free breakfast, steps from Hofburg Imperial Palace
Coffee/tea in a common area, concierge services and dry cleaning are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Pertschy Palais Hotel offers 55 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include baths or showers and hairdryers. This Vienna hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pertschy Palais Hotel. During your stay, you're just a quick walk from Hofburg Imperial Palace. You'll find features such as free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Hofburg Imperial Palace and 4 minutes on foot from Stephansplatz
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at Pertschy Palais Hotel.
Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

Croatian, English, French, German, Italian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 34 per day; reservations required; discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Library
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 8)
  • Nearby parking fee: EUR 34 per day (2297 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Pertschy Palais Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Pertschy Palais Hotel Vienna
Pertschy Palais Hotel
Pertschy Palais Vienna
Pertschy Palais
Pension Pertschy Hotel Vienna
Pertschy Hotel Vienna
Pertschy Palais Hotel Hotel
Pertschy Palais Hotel Vienna
Pertschy Palais Hotel Hotel Vienna

Pertschy Palais Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 368 out of 1000 reviews" "
Rating 8 - Good. 435 out of 1000 reviews" "
Rating 6 - Okay. 136 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness
Location is amazing!
Location, location, location! Pillows were perfect and the room very clean. The front desk, cleaning and breakfast staff were incredibly friendly. This is an old pensione with no air conditioning, but wonderful!
Stayed 6 nights in Aug 2024

2/10 Terrible

Edward, Medford

Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jun 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Jun 2024

6/10 Okay

Susan, Bend

Liked: Cleanliness
Stayed 4 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 7 nights in May 2024

10/10 Excellent

douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in May 2024

10/10 Excellent

SUZAN

Travelled with group
Great and safe location. Delicious breakfast and a palace a like room reflects the history of Vienna. Thank you for this beautiful experience. Had a lovely time.
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is superb
The room was not special, the breakfast is pretty good. The local is out of control excellent, right in the center of the main tourist attractions.
Stayed 3 nights in Apr 2024

8/10 Good

Brice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great old property with creaky floors and small doors. But I loved the experience. The room was clean and airy, the staff is nice and helpful. The location was perfect. Close to the chaos but just far enough from it to be peaceful in our room. I would recommend if you don’t require a new perfectly renovated hotel.
Stayed 1 night in Mar 2024

8/10 Good

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

4/10 Poor

KEITH

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Great location, most of the staff friendly.
The room did not had Aircondition, when the window was open, it was very noisy from the street. The booking I made through hotels.com and I am a gold member , asked for late check out which was not a problem For 100 euro which I gave up knowing that it should be a benefit and charged. The good thing is the great location.great
Stayed 5 nights in Aug 2023

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No air conditioning, bathroom very small and hard to maneuver, difficult to get to the room when managing suitcases. Good location, buffet staff was great,as was the reception staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

ADRIANO DE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent service especially for breakfast, thanks kumary!!!!
Stayed 4 nights in Aug 2023

10/10 Excellent

Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception and the breakfast staff were really helpful and friendly
Stayed 4 nights in Aug 2023

8/10 Good

Pavle, Downers Grove

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is really good
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in city center only minutes from St Stephens. Staff extremely helpful. An older hotel with courtyard but renovated and comfortable. Good breakfast buffet.
Stayed 2 nights in May 2023

10/10 Excellent

Alexander

Business traveller
Excellent
Stayed 1 night in May 2023

8/10 Good

Sharon

Travelled with partner
Liked: Staff & service, property conditions & facilities
Fantastically located within central Vienna, the hotel is ideal for short stays. Very clean and staff are friendly. The room is basic, however, it is was ideal for us as we only needed a convenient location and clean space to stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay in this hotel was excellent! Very convenient location, great breakfast, warm and comfortable room
Stayed 2 nights in Feb 2023

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property - felt like a very authentic experience with all thr amenities we needed.
Stayed 2 nights in Feb 2023

6/10 Okay

Arthur

Liked: Staff & service
Old rooms

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the main street where all the shops are. Friendly staff and very cool older hotel

2/10 Terrible

Anastasiya Anatolevna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s hard to say what I like about it as it was all mouldy and in really bad state
Stayed 3 nights in Nov 2022

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022