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Saint Shermin

4.0 star property

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Front of property
Interior
Room amenity
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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
Rilkeplatz 7, Vienna, Vienna, 1040
  • Vienna State Opera
    ‪8 min walk‬
  • Hofburg Imperial Palace
    ‪11 min walk‬
  • St. Stephen's Cathedral
    ‪17 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Triple Room

Premium bedding, down duvets, pillow-top beds, minibar

Triple Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Smart Double Room

Room amenity

Smart Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

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About this property

Saint Shermin

Hotel with a coffee shop/cafe, a short walk to Vienna State Opera
A coffee shop/cafe, self parking and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Saint Shermin offers 11 accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 80-cm flat-screen televisions come with premium cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Saint Shermin. During your stay, you're just a quick walk from Vienna State Opera. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Naschmarkt and 8 minutes on foot from Vienna State Opera
  • Airport and train station pick-up shuttle service available for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at the boutique Saint Shermin. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 12 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Picnic area

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 1:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.524 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Airport shuttle fee: EUR 38.00 per vehicle (one-way)
  • Self-parking fee: EUR 12.00 per day
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Saint Shermin offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 1:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Saint SHERMIN bed breakfast champagne
Saint SHERMIN bed breakfast champagne Hotel
Saint SHERMIN bed breakfast champagne Hotel Vienna
Saint SHERMIN bed breakfast champagne Vienna
Saint Shermin Hotel Vienna
Saint Shermin Hotel
Saint Shermin Vienna
Saint Shermin
Shermin Hotel Vienna
Saint Shermin Hotel
Saint Shermin Vienna
Saint Shermin Hotel Vienna

Saint Shermin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 267 out of 389 reviews
Rating 8 - Good. 104 out of 389 reviews
Rating 6 - Okay. 11 out of 389 reviews
Rating 4 - Poor. 4 out of 389 reviews
Rating 2 - Terrible. 3 out of 389 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Georgia

Stayed 3 nights in Dec 2024

10/10 Excellent

MIchael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room 21, hot at night no temp control.undeestaffed, they tried but too many guests for 1 person to adress
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here 4 times before and each time had a much larger room and I was disappointed that even after being a repeat traveler, I think I got the smallest room in their entire room block this time. It would probably make for a better experience, if they removed the double bed and just made it a twin. The two beds pushed together had a dip and you would fall into the crack. The location right now has a lot of construction around it which makes this spot not as desirable even though it is super convenient and has great shops, food. I think with all the construction, it is priced too high considering nothing is actually included in the stay unless you pay for an add on. This is me after visiting 4 times so I have been able to see different spots. If it is your first time, I would however recommend it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Darren

Stayed 1 night in Aug 2024

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness
Great location for visiting Vienna-short walk to the city center, opera, naschmarkt, Hofsburg, etc. The hotel was easy to get into, and the staff were nice upon arrival. The front desk is only staffed during certain hours which makes certain normal operations of a front desk difficult. The A/C in the room was not very functional, and the room never really cooled down. The room didn't have any art or anything but was adequately appointed. The sofa bed was not comfortable, but the main bed was very comfortable. All in all, would stay again. The only reason the staff didn't get a 5 is because they were not around most of the time.
Stayed 3 nights in Aug 2024

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pet free (very hard to find) free option. Great & very helpful staff. Great breakfast option. Likes that it was a convenient location but not the busy city center. Beds were comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and very clean
Stayed 1 night in Jul 2024

10/10 Excellent

Lissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and cozy!
Stayed 3 nights in Jun 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast and staff!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with charm, character and a good location ( about a 10 minute walk to area of Opera House) Tiny but typical bathroom. Towels were a bit worn and pillows were very flat. We enjoyed our stay ( we didn’t have the breakfast offered)
Stayed 4 nights in May 2024

8/10 Good

Willa

Liked: Cleanliness, property conditions & facilities
Saint Sherman was a great hub for our (too short) stay in Vienna. The rooms are really big and clean. The hotel amenities are limited (more of a bed and breakfast style place) but the room was really what stood out and that was the most important part to us. Good location for getting around- we walked and it took us about 20minutes to get to the city center.
Stayed 2 nights in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Charline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

John, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saint Shermin isn't a grand hotel with doormen and porters or a lobby where you can have a drink and be seen. It's a small, quirky hotel that's run very well by a friendly staff. The entrance to the hotel is by a small off-street door that leads into a foyer shared by all the building tenants. A sweeping staircase brings you to the lobby on the second floor. There is a small elevator for luggage or people who cannot manage the stairs. The staff were friendly, efficient, and helpful. Because Vienna is so easy to navigate and largely available online, we had few questions or needs, but they happily gave suggestions about local dining and sightseeing. The room was surprisingly large for Vienna and beds were soft but supportive. The decoration felt more like being in an apartment than a hotel room. Our only regret was never making it down for breakfast. With so many great coffee shops and restaurants in the area, it was a small regret. Vegetarians, vegans, gluten-free, etc.? The area abounds with excellent choices and your carnivore friends won't be disappointed, either. Transportation is ridiculously easy and available. One of the largest train hubs is a short 3-5 minute walk north and the tram is a block away. The whole city is immensely walkable and we found ourselves just taking a stroll to most destinations, including the Naschmarket, museums, and aquarium. When we go back to Vienna, Saint Shermin will be on the shortlist of preferred hotels.
Stayed 8 nights in Mar 2024

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stau
Great location, good atmosphere of the hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

Trevor

Disliked: Staff & service
There is no soundproofing of the rooms so you can hear everything from your neighbors, and since there is no hotel staff present after 1 pm, you are at the mercy of your neighbors if they choose to binge drink at the honesty bar upon arriving back at the hotel at 2 am.
Stayed 1 night in Dec 2023

10/10 Excellent

ADHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love every minute
I have stayed at this hotel before and I enjoyed it the second time just as much. It is in a great location. Close to public transportation, shops, restaurants, and attractions. It is a smaller hotel and the small details they add to your stay are great. They are also super helpful in giving you great tips on food recommendations and explaining where the best stop might be on the underground.
Stayed 3 nights in Nov 2023

10/10 Excellent

Mary Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Constantin, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Zaff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My home in Vienna
It's always a pleasure to stay here all the rooms are uniquely decorated with a regular refresh. All the staff and welcoming and knowledgeable about Vienna
Stayed 2 nights in Sep 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience_quirky hotel .Great location
Stayed 1 night in Aug 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very special hotel which has been created with great care and love. Our experience was first rate and we will definitely return.
Stayed 2 nights in Jul 2023

6/10 Okay

Oleg

Business traveller
Liked: Staff & service
Sain Shermin is a small bed & breakfast hotel located on the second floor of an apartment building in downtown of Vienna, near Vienna Technical University and a few blocks from opera house. The door of the building and the hotel are always locked, and you need to have a numerical code to enter. The staff is always there from 7:00 to 13:00, and sometimes they stay later hours. The staff is friendly. There are plenty of restaurants, sightseeing and shopping around. However, I did not like the hotel as soon as I entered it. It smells terrible and I immediately got allergy symptoms. The air in the corridor and in my room (#12) had a bad smell. I have no idea what created the smell, but it is likely mold. I notified the staff and asked if they have air purifier. They did not have. They recommended me to open window and turn on a fan in bathroom. I then called Expedia (the room was booked through Expedia), explained the situation and asked if I can cancel the reservation and move to other hotel. (There are plenty of hotels around.) The Expedia representative contacted the owner of the hotel and the owner said that I can leave but they will not reimburse my expenses (7 night stay, 1-8 July, $150 a night). I could not afford these losses. Opened window and fan helped a little and I survived Saturday and Sunday. On Monday, the staff did cleaning, vented the corridors, sprayed with air fresheners, and the "mold" smell was shielded. I do not recommend this hotel.
Stayed 7 nights in Jul 2023