Skip to main content
Beginning of main content
 Vienna •1 Room
 Vienna • 1 Room
Book online or call 09 725 22 184 Phone Number

Star Inn Hotel Wien Hauptbahnhof

3.5-star property
Gerhard-Bronner-Straße 5, Vienna, Vienna 09 725 22 184
Choose Dates
3.7 out of 5
Good!
See all 10 ebookers Reviews

Points Of Interest

View all on Map

Enter dates to see availability

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Leonardo Hotel Vienna Hauptbahnhof gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Belvedere. Free WiFi in public areas, a bar and dry cleaning service are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the value of their stay
  • 9 minutes by foot from Belvedere and a 4-minute drive from Vienna State Opera
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Leonardo Hotel Vienna Hauptbahnhof ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Leonardo Hotel Vienna Hauptbahnhof

Everyone (6) Couples (2)
5 out of 5
Very nice hotel.

Posted by on 7 Sep 2024

Was this review helpful to you?
Comment from Hotel Management

9 Sep 2024 by Leonardo Team

Dear Jukka,Thank you for your great review!We are glad that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

4 out of 5
Pienet pyyhkeet. Muuten oli aivan hyvä.

Posted by on 8 Dec 2023

Was this review helpful to you?
Comment from Hotel Management

11 Dec 2023 by Christoff Seibert

Dear Sanna,thank you for your good review. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regardsChristoff SeibertGeneral Manager

4 out of 5

Posted by on 4 Dec 2023

Was this review helpful to you?
Comment from Hotel Management

5 Dec 2023 by Christoff Seibert

Dear Tapio,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regardsChristoff SeibertGeneral Manager

3 out of 5

Posted by on 24 Oct 2023

Was this review helpful to you?
Comment from Hotel Management

14 Nov 2023 by Leonardo Team

Dear Jani,thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Sincerely,Milica KrojsGuest Relation Agent

4 out of 5
Kokonaisuutena sijainti, huone ja palvelut toimivat erittäin hyvin.Aamiainen erinomainen.

Posted by on 19 Oct 2023

Was this review helpful to you?
Comment from Hotel Management

19 Oct 2023 by Leonardo Team

Dear Martti,thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be nice.Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

4 out of 5

Posted by on 5 Oct 2023

Was this review helpful to you?
Comment from Hotel Management

8 Oct 2023 by Christoff Seibert

Dear Mika,thank you very much for your good feedback and for taking the time to tell us about your stay. We are very pleased that you enjoyed your stay in our house. We look forward to welcoming you back to our house soon.Best regards,Christoff SeibertGeneral Manager

5 out of 5
Tout prêt de la Gare Centrale. Le système de vente de boissons et snacks pour une petite faim est très pratique. Petit-déjeuner correct par contre, le certains items pas remis au bon moment (viennoiseries, fruits) Globalement un excellent choix pour faire des vacances en ville. Merci

Posted by on 4 Jul 2023

Was this review helpful to you?
Comment from Hotel Management

4 Jul 2023 by Christoff Seibert

Cher Henrique,merci beaucoup pour votre excellente note.Nous sommes heureux d'apprendre que vous avez trouvé l'emplacement central et notre système de distribution automatique pratiques. Nous vous présentons nos excuses pour les désagréments liés au service du petit-déjeuner et nous en tiendrons compte pour les améliorations futures. Nous apprécions vos commentaires sur notre hôtel et vous remercions de l'avoir choisi pour visiter Vienne.Avec nos meilleures salutationsChristoff SeibertDirecteur de l'hôtel

2 out of 5
Die Zimmer sind zu hellhörig, andauernd 7/24 hört man störende Geräusche. Trotz Zimmerwechsel nichts gebracht. Kühlschrank nur 1 Petflasche Wasser und nichts anderes! Der Stuhl war voller Staub und der Boden auch nicht wirklich sauber... Ich war das erste und letztemal in in diesem Hotel!

Posted by on 3 Jan 2023

Was this review helpful to you?
Comment from Hotel Management

9 Jan 2023 by Christoff Seibert

Lieber Murat,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Es tut mir leid, dass Sie in der Nacht gestört wurden. Tatsache ist, dass Sie von einer Ecke des Hotels in eine komplett andere Ecke übersiedelt sind. Beide Zimmer sind in einem Bereich, wo kaum Gäste vorbei gehen resp. Mitarbeiter. Es tut mir leid, dass Ihr Zimmer nicht so sauber war.Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit besten Grüßen,Christoff SeibertHoteldirektor

1 out of 5
Rezeption: freundlich, aber der einzige MA -> zuständig für alles. Nacht Sa. auf So.: keine Zimmerreinigung (unangekündigt und ohne Erklärung/Entschuldigung) Zimmerlüftung/Aircon/Lufterneuerubg: gemäss Rezeption nicht möglich, da „Übergangszeit“ -> faule Ausrede um Kosten zu sparen: Ergebnis: unerträglich stickige Luft am Zimmer, sehr heiss, unmöglich zu schlafen. Internet: teils Totalausfall, sobst so langsam, dass beinahe keine Verbindung zu Stande kam, unabhängig ob am Zimmer oder in der Lobby. Fazit: Für ein zentrales, 3-Sterne Hotel in der lebenswertesten Stadt der Welt (!), eine Frechheit, soetwas dem Kd. zu bieten. Von 3 Sternen sah ich nicht mal den Zacken eines Sterns!

Posted by on 21 Sep 2021

Was this review helpful to you?
Comment from Hotel Management

23 Sep 2021 by Star Inn Gastgeber Team

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, die Online-Umfrage bezüglich Ihres letzten Aufenthalts in unserem Hotel auszufüllen. Ihre Anmerkungen haben wir sehr aufmerksam gelesen. Es ist sehr wichtig für uns, eine Rückmeldung von unseren Gästen zu erhalten. Nur durch Ihre Meinung, Ihre Ideen und Ihre Kritik können wir unsere Serviceleistungen ständig verbessern. Wir bedanken uns nochmals aufrichtig für Ihr Feedback und werden an den angesprochenen Punkten entsprechende Maßnahmen setzen. Mit herzlichen Grüßen Ihr Gastgeber Team

5 out of 5

Posted by on 26 Jul 2021

Was this review helpful to you?

About the Star Inn Hotel Wien Hauptbahnhof

Location Gerhard-Bronner-Straße 5, Vienna, Vienna 1100

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at Leonardo Hotel Vienna Hauptbahnhof. This 4-star Vienna hotel is smoke free.

  • 300 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Vienna Central Station (0.2 km / 0.1 mi)
  • Metro station: Alfred-Adler-Straße Tram Stop (0.3 km / 0.2 mi)

Room Amenities

Leonardo Hotel Vienna Hauptbahnhof offers 300 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Nearby parking fee: EUR 28 per day (328 ft away)
  • Pet fee: EUR 20 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

url importing http://www.ebookers.fi/Vienna-Hotels--Leonardo-Hotel-Vienna-Hauptbahnhof.h9732886-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Vienna-Hotels--Leonardo-Hotel-Vienna-Hauptbahnhof.h9732886-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.fi/Vienna-Hotels--Leonardo-Hotel-Vienna-Hauptbahnhof.h9732886-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.