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4.2 out of 5

"Location wise it was great; around 10min from the nearest attractions. Staff was polite and friendly Hotel was more like a 3 star Room was basic, no ... " More

By a verified traveller on Tue 17 Sep 2019

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Deluxe Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Prestige Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Duplex, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Starlight Suiten Hotel Renngasse, you're just a quick walk from Hofburg Imperial Palace. Free WiFi in public areas, free self-parking and a gym are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Within a 10-minute walk of Hofburg Imperial Palace and Stephansplatz
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee

Starlight Suiten Hotel Renngasse ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Starlight Suiten Hotel Renngasse

Everyone (6) Couples (1) Family (4)
3 out of 5
Location wise it was great; around 10min from the nearest attractions. Staff was polite and friendly Hotel was more like a 3 star Room was basic, not much furniture considering the size of the room. No room service despite requesting it. They knocked at 7.33am and we asked them to return later but they never showed up. Although we were there for 3 days, we would have liked the bins to be emptied. Overall the hotel wasn't too bad.

Posted by on 17 Sep 2019

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Comment from Hotel Management

17 Sep 2019 by Andrei

Dear Guest, Thank you for the review. We will take note of all the points you mentioned in the review, and strive to improve the quality of our hotel to meet your expectations. Our team wishes you all the best and hopes to see you again. Best regards Starlight Team

4 out of 5
Grosser Vorraum, kleines Schlafzimmer, das aber zum Schlafen völlig ausreicht

Posted by on 9 Dec 2019

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Comment from Hotel Management

13 Dec 2019 by Ihr Starlight-Team

Lieber Gast, herzlichen Dank für Ihr Feedback. Wir würden uns sehr freuen Sie auch in der Zukunft wieder in unserem Starlight Suiten Hotel begrüßen zu dürfen. Liebe Grüße,

5 out of 5

Posted by on 17 Nov 2019

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Comment from Hotel Management

19 Nov 2019 by Ihr Starlight Suiten Team

Dear guest, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Your Starlight Suiten Hotel Team

5 out of 5
Geräumig, gross. Etwas zu dunkel. Sehr warm im zimmer.

Posted by on 28 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by Ihr Starlight Suiten Team

Lieber Gast, vielen Dank für Ihre Bewertung und dass Sie die Erfahrung, die Sie in unserem Starlight Suiten Hotel gemacht haben, hier mit uns teilen. Wir freuen uns immer über jegliches Feedback und hören gerne, dass Sie Ihren Aufenthalt bei uns genossen haben. Das gesamte Hotelteam freut sich darauf, Sie bald erneut bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Starlight Suiten Hotel Team

4 out of 5

Posted by on 4 Oct 2019

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Comment from Hotel Management

9 Oct 2019 by Ihr Starlight Suiten Team

Dear guest, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Your Starlight Suiten Hotel Team

4 out of 5
Schönes, grosses und sauberes Zimmer und freundliches Personal.

Posted by on 28 Jul 2019

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Comment from Hotel Management

3 Aug 2019 by Andrei

Sehr geehrte Gast, Vielen Dank für die Bewertung! Wir hoffen, Sie bald wieder zu Sehen! Mit freundlichen Grüße Starlight Team

4 out of 5
Alles wunderbar. Der Frühstücksraum eher ungemütlich

Posted by on 28 Apr 2019

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Comment from Hotel Management

3 May 2019 by Ihr Starlight Suiten Team

Lieber Gast, vielen Dank für Ihre Bewertung und dass Sie die Erfahrung, die Sie in unserem Starlight Suiten Hotel gemacht haben, hier mit uns teilen. Wir freuen uns immer über jegliches Feedback und hören gerne, dass Sie Ihren Aufenthalt bei uns genossen haben. Das gesamte Hotelteam freut sich darauf, Sie bald erneut bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Starlight Suiten Hotel Team

5 out of 5
Ich war mit meinem Freund zusammen. Das Hotel liegt im Zentrum, das war super. Ist sehr ruhig.

Posted by on 22 Apr 2019

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Comment from Hotel Management

3 May 2019 by Ihr Starlight Suiten Team

Lieber Gast, Vielen Dank für Ihre Bewertung und für den Austausch Ihrer jüngsten Erfahrungen in unserem Starlight Suiten Hotel. Wir lieben Feedback und freuen uns zu hören, dass Sie Ihre Zeit bei uns genossen haben. Das gesamte Hotelteam freut sich darauf, Sie bald wieder begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Starlight Suiten Hotel Team.

4 out of 5
Sehr ruhig, obschon in der Innenstadt gelegen. Reichhaltiges Frühstück

Posted by on 15 Apr 2019

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Comment from Hotel Management

1 May 2019 by Johannes Bitsche

Lieber Gast, vielen Dank für Ihr tolles Feedback. Schön, dass es Ihnen bei uns gefallen hat. Wir würden uns sehr freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Liebe Grüße, Ihr Starlight-Team

3 out of 5
Zimmer war OK. Etwas Abseits vom Zentrum, aber Sauber und Geräumig.

Posted by , from Brügg on 10 Apr 2018

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Comment from Hotel Management

28 May 2018 by Starlight Suiten Hotel Team

Lieber Anton, wir danken Ihnen für Ihr geschätztes Feedback über Ihren Aufenthalt in unserem Hause. Wir hoffen natürlich sehr, dass wir Sie erneut in unserem Starlight Suiten Hotel persönlich begrüßen dürfen. Liebe Grüße, Ihr Starlight Suiten Hotel Team

About the Starlight Suiten Hotel Renngasse

Location Renngasse 13, Vienna, 1010

Property Features

Starlight Suiten Hotel Renngasse offers its guests a sauna and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A meeting room and limo/town car service are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Starlight Suiten Hotel Renngasse. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna Franz-Josefs-Station (2 km / 1.2 mi)
  • Metro station: Schottentor U-Bahn (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Starlight Suiten Hotel Renngasse offers 52 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. This Vienna hotel provides complimentary wireless Internet access. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Sitting area
  • Minibar
  • Television
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Starlight Suiten Hotel Renngasse offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • Pets: EUR 15 per accommodation, per night
  • Maximum 2 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 47 per vehicle (one way)
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renngasse
  • Renngasse Wien
  • Starlight Suiten Hotel Renngasse
  • Starlight Suiten Hotel Renngasse Wien
  • Starlight Suiten Hotel Renngasse Wien Vienna
  • Starlight Suiten Renngasse
  • Starlight Suiten Renngasse Wien
  • Starlight Suiten Renngasse Wien Vienna
  • Starlight Wien Hotel
  • Starlight Wien Renngasse
  • Starlight Suiten Ii Renngasse Hotel Vienna
  • Starlight Suiten Ii Renngasse Vienna
  • Starlight Suiten Hotel Renngasse Vienna
  • Starlight Suiten Renngasse Vienna
  • Starlight Suiten Renngasse
  • Starlight Suiten Hotel Renngasse Hotel
  • Starlight Suiten Hotel Renngasse Vienna
  • Starlight Suiten Hotel Renngasse Hotel Vienna

You should know

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.