The Ritz-Carlton, Vienna

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Vienna

Exterior
Indoor pool
Exterior
Point of interest
Presidential Suite, 2 Bedrooms, Non Smoking, City View (Club Lounge Access, Corner) | Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Spa
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
  • Stadtpark
    2 min walk
  • Vienna Music Society
    4 min walk
  • Belvedere
    8 min walk
  • Vienna (VIE-Vienna Intl.)
    22 min drive

Room options

Premium Suite, 2 Bedrooms (Club Lounge Access, Premium Executive)

  • 261 sq m
  • City view
  • Sleeps 7
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking, City View (Club Lounge Access, Corner)

  • 190 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds

Suite, 1 King Bed (View)

  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Signature Suite, 1 Bedroom, City View, Club Lounge Access (The Ritz-Carlton Symphony Suite)

  • 99 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Signature Suite, 2 Bedrooms, City View, Club Lounge Access (The Ritz-Carlton Albertina Suite)

  • 149 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Single Beds, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

The Ritz-Carlton, Vienna

Luxury Vienna hotel in Innere Stadt with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli. Housekeeping is available on request.
The Ritz-Carlton, Vienna offers 200 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of The Ritz-Carlton, Vienna's great location. During your stay, you're just a quick walk from Belvedere. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Enjoy Regional cuisine at Dstrikt Steakhouse, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hydrotherapy, deep-tissue massages or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Playground in the Stadtpark and 8 minutes on foot from Belvedere
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Ritz-Carlton, Vienna offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 8 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Vienna. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11 AM.
Dstrikt Steakhouse – This steakhouse specialises in Regional cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Pastamara-Bar con Cucina – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
D-bar – On-site cocktail bar. Open daily.
Atmosphere Rooftop Bar – This rooftop bar specialises in local and international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, French, German, Hungarian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 65 per day)
  • Valet parking on site (EUR 65 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: EUR 38 for adults and EUR 19 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atmosphere Rooftop Bar
  • D-bar
  • Dstrikt Steakhouse
  • Pastamara-Bar con Cucina

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (3,229 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 120.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 38 for adults and from EUR 19 for children
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self-parking fee: EUR 65 per day
  • Valet parking fee: EUR 65 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Ritz-Carlton, Vienna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

The Ritz-Carlton, Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 566 out of 728 reviews" "
Rating 8 - Good. 104 out of 728 reviews" "
Rating 6 - Okay. 33 out of 728 reviews" "
Rating 4 - Poor. 13 out of 728 reviews" "
Rating 2 - Terrible. 12 out of 728 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Petar

Stayed 3 nights in Aug 2024

10/10 Excellent

Frederic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury luxury luxury...Super beautiful... Excellent Italian style restaurant. Also a steakhouse that we didn't try. The concierge was very helpful. The hotel is walking distance to most sites and shopping. We rented e-bikes a few blocks away that was super fun. Vienna is very bike friendly. The pool and fitness centre are immaculate. You gotta get a drink on the rooftop with the best view in town.
Stayed 8 nights in Aug 2024

6/10 Okay

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service
The toilet paper is very rough. The pick up from the airport to hotel was a disaster. The car was too mall for our luggage. We had to drag our bags from the parking lot to a limousine stand by ourselves. Today the drive to the airport- the Ritz mixed up our pick up time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kanwarjit Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Dwayne

Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew Michael, Reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Fantastic property.
Stayed 5 nights in Jul 2024

8/10 Good

carrie

Stayed 2 nights in Jul 2024

10/10 Excellent

Hadeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Jul 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Four seasons in Vienna so gave Ritz another shot. A nice Marriott! Must say though The steak restaurant was perfect!! Staff and food were top of the line.
Stayed 3 nights in Jul 2024

10/10 Excellent

Olga, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Jacqueline, wellington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although I was expecting a great hotel, this hotel is composed of several buildings, which can be confusing when trying to get to your room. It is in need of upgrades. Our suites cost approximately $1,300 per night, but despite this, check-in was supposed to be at 4:00 pm, we ended up waiting past that time.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jespert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!
Stayed 6 nights in Jun 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel by the airport. 5 min walk to terminal.
Stayed 1 night in Jun 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Chandrahas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Service was wonderful
Stayed 2 nights in May 2024

10/10 Excellent

Durgesh, West Hartford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location staff and service. Would stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Stay!
Our stay was amazing. Our room was clean and spacious, with very high ceilings and comfortable beds. There was a lot of natural light and also blackout shades. The staff was great, including room service. The rooftop bar was delightful with wonderful staff. They even gave us a parting gift based on some comments we made about products that we liked at the hotel. Wonderful experience.
Stayed 3 nights in May 2024

10/10 Excellent

Yixin, Chesterfield

Stayed 5 nights in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a woman traveling alone. The staff was terrific, looked out for me, made suggestions for sites, etc. Would hihgly recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 Star stay,
A 5 Star stay . Great staff, lovely room and good location.
Stayed 1 night in May 2024

10/10 Excellent

Per Mikael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service and staff, excellent location and overall quality of the hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Garrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff professionalism and attention to detail made all the difference during our stay. When we are visiting Vienna again this will be the hotel we will stay
Stayed 6 nights in Apr 2024

10/10 Excellent

Izabella, Chicago

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room in a perfect location! Staff is so kind and the pool is open until midnight! Had so much fun with the family!
Stayed 2 nights in Apr 2024

10/10 Excellent

Slobodan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024