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AC Hotel Palacio Universal by Marriott

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel Palacio Universal by Marriott

Exterior
Reception
Lobby
Gastropub
Room, 1 Queen Bed (Interior) | Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Rua Canovas del Castillo, 28, Vigo, Pontevedra, 36202
  • Estuary Marine Station
    1 min walk
  • Alameda da Praza de Compostela
    2 min walk
  • Centro Comercial A Laxe
    2 min walk
  • Vigo (VGO-Peinador)
    18 min drive

Room options

View all photos for Room, 1 Queen Bed (Interior)

Room, 1 Queen Bed (Interior) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Interior)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Ocean View

Standard Room, 2 Single Beds, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking, Ocean View

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

  • 25.0 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
NH Collection Vigo
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (545)
The price is €148
for 1 night
includes taxes & fees
5 Dec - 6 Dec
NH Collection Vigo

About this property

AC Hotel Palacio Universal by Marriott

Boardwalk/promenade hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. Housekeeping is available on request.
AC Hotel Palacio Universal by Marriott offers 69 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
During your stay at AC Hotel Palacio Universal by Marriott, you're just a quick walk from Estuary Marine Station. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Estuary Marine Station and Alameda da Praza de Compostela
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1012 square feet (94 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the business-friendly AC Hotel Palacio Universal by Marriott.

This 4-star Vigo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
AC Hotel Palacio Universal by Marriott has a restaurant on site.
AC Lounge – This gastropub specialises in Mediterranean cuisine and serves lunch and light fare.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.60 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,012 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.60 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Hotel Palacio Universal by Marriott Vigo
AC Hotel Palacio Universal Marriott Vigo
AC Palacio Universal
AC Hotel Palacio Universal by Marriott Hotel
AC Palacio Universal Marriott Vigo
Ac Palacio Universal Vigo
AC Hotel Palacio Universal by Marriott Hotel Vigo

AC Hotel Palacio Universal by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 278 reviews" "
Rating 8 - Good. 112 out of 278 reviews" "
Rating 6 - Okay. 23 out of 278 reviews" "
Rating 4 - Poor. 13 out of 278 reviews" "
Rating 2 - Terrible. 3 out of 278 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

OSCAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Great location.
Stayed 1 night in Jul 2024

8/10 Good

Gilberto, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff. Right in front of the port. No cafeteria or restaurant service weekends, only breakfast and room minibar. Hart to find a nice restaurant close to Hotel, something rare in Galicia
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect
Stayed 1 night in May 2024

10/10 Excellent

LUIS S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while traveling on business from the US. They were very friendly and accommodating to me.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great price/quality ratio. The only problem we had was parking. The hotel does not offer parking or a valet to attend to the car. The hotel recommended a parking lot but it was too far walking for us (seniors) and we had to park across the street where the price was high (30 euros just overnight). Other than that, everything was very nice. Room, staff, food, drinks, etc
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott in Vigo
Excellent hotel, especially for the price. The hotel does not have a parking however there was one just across the street, very convenient, but very expensive. 30 euros overnight (!!)
Stayed 1 night in Nov 2023

10/10 Excellent

Ralph

Stayed 3 nights in Sep 2023

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

4/10 Poor

Benjamin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff, lovely room with a great view of the water, close to tons of restaurants and shops
Stayed 2 nights in Oct 2022

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Nick

Stayed 1 night in Aug 2022

10/10 Excellent

R

Travelled with partner
Nice place and good location. Parking is extra and several blocks away. No issues, would stay here again.
Stayed 2 nights in Aug 2022

10/10 Excellent

Joyce

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
..
Stayed 3 nights in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Vigo …. Pre-Camino
Our stay was great… Better than expected. Beautiful hotel. Super clean. Fantastically well located.
Stayed 1 night in Jun 2022

8/10 Good

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel, friendly staff, very clean, and comfortable bed. Off- site, paid parking isn't ideal, but that's the norm.
Stayed 1 night in May 2022

10/10 Excellent

Fernando

Stayed 1 night in May 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Vigo!
Excellent hotel great location and facilities
Stayed 1 night in Feb 2022

8/10 Good

Jeffrey, Lake Balboa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but was very nice hotel and easy walk to everything. We were there at the start of the Christmas festival which was good and bad. Good because the hotel is next to the festival, but also bad being that close if you want to get some sleep, get an inside room. Overall hotel is great, staff was very nice and helpful. Room was nicely appointed, bed was comfortable, big tub in the bathroom if you need to soak. Would definitely stay here again.
Stayed 1 night in Nov 2021

10/10 Excellent

samuel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , good place in town , employees very friendly and hotel is fancy.
Stayed 2 nights in Oct 2021