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Maki Hotel

3.5 star property

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Photo gallery for Maki Hotel

Property grounds
Interior
Interior entrance
Standard Triple Room | View from room
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Uruguay 640, Pucón, de la Araucania, 4920459
  • Los Pozones
    ‪9 min walk‬
  • Museo Mapuche Pucon
    ‪10 min walk‬
  • Santa Clara Monastery
    ‪11 min walk‬
  • Pucon (ZPC)
    ‪9 min drive‬

Room options

View all photos for Standard Double or Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | View from room

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Business Double Room, 1 King Bed, Accessible

In-room safe, blackout curtains, soundproofing, iron/ironing board

Business Double Room, 1 King Bed, Accessible

  • 1.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Queen Bed, No Windows

In-room safe, blackout curtains, soundproofing, iron/ironing board

Economy Room, 1 Queen Bed, No Windows

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property

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The price is €105
for 1 night
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About this property

Maki Hotel

Hotel in Pucón with free breakfast and 24-hour front desk
This hotel features coffee/tea in a common area, concierge services and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Maki Hotel offers 14 air-conditioned accommodations with a safe and a hairdryer. Smart televisions come with Netflix.

Bathrooms include a shower and complimentary toiletries. This Pucón hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Maki Hotel. During your stay, you're just a quick walk from Los Pozones. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Los Pozones and Museo Mapuche Pucon
Free breakfast is available daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Maki Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Pucón hotel.

Guests are served a free buffet breakfast daily from 8:30 AM to 10:30 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Maki Hotel Pucon
Maki Pucon
Maki Hotel Hotel
Maki Hotel Pucón
Maki Hotel Hotel Pucón

Maki Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 126 reviews
Rating 8 - Good. 12 out of 126 reviews
Rating 6 - Okay. 6 out of 126 reviews
Rating 4 - Poor. 0 out of 126 reviews
Rating 2 - Terrible. 3 out of 126 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a conference and had a wonderful stay at Maki Hotel. The staff were all super friendly and kind and the room and property were well-kept and clean. Everything was in convenient walking distance. I genuinely could not have been happier!
Stayed 6 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The owners should be very of creating such a relaxing, comfortable hotel with excellent staff who are very friendly, knowledgeable, accommodating and well trained
Stayed 4 nights in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and the accommodations exceeded our expectations in every way! We would absolutely stay there again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet place. Breakfast was awesome. The only problem is you need to organize everyday your schedule for breakfast since the space is small. The rest is perrfect
Stayed 4 nights in Feb 2024

10/10 Excellent

Raquel

Stayed 2 nights in Feb 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property
Stayed 1 night in Jan 2024

10/10 Excellent

skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Wonderful receptionist. Check in was so so fast. Parking was easy and free. Room was clean and well-appointed. Breakfast was excellent. Not a single complaint. Just a beautiful and peaceful experience. Will definitely come back.
Stayed 1 night in Jan 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Oyantay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location and staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Maki is a lovely boutique hotel. Four of us stayed there and all have been raving about it ever since. The owners are kind and engaged and eager to please. The breakfast is plentiful and delicious. The location is safe and quiet. The rooms are cozy and comfortable. The internet is solid. All of us will gladly return if and when our path leads back to Pucon.
Stayed 4 nights in Jun 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and amazing staff
My wife and I booked into Maki Hotel on short notice and were so happy with this choice. The staff were incredibly friendly, thoughtful and accommodating. We especially enjoyed the breakfast that Gonzalo and his team prepared each morning. The room was clean, comfortable and secure. We loved sitting on the balcony and observing the volcano in the distance.
Stayed 3 nights in Mar 2023

10/10 Excellent

Charathram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel easily accessible to the lake
Maki Hotel is a great place to stay. The owner and his family are intimately involved in its operation, and the care shows - from the personal attention you get at breakfast to the recommendations for local shopping and sightseeing, to just how "homely" everything feels. We stayed there for 3 nights, and everything worked out great. Specifically: 1. The rooms, while on the smaller side, are tastefully appointed. 2. The airconditioning works great! 3. Breakfast is a lively affair with an extremely cheerful crew who spare no expense to ensure you are well-fed and happy. 4. The rooms and the hotel itself are extremely well-maintained, clean, and very sanitary. 5. Parking onsite is outside and although the neighborhood might feel a tad sketchy, it's really safe. 6. Very short walk to the main tourist strip (O'Higgins Avenue) and the lake. Overall, we were very sad to leave Maki Hotel. We will definitely stay there again if our travels bring us back to Pucon.
Stayed 2 nights in Mar 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Wonderful hotel. We really enjoyed that it was small and the service was very personal. Excellent breakfast too!
Stayed 3 nights in Mar 2023

2/10 Terrible

Ricardo

Stayed 4 nights in Feb 2023

6/10 Okay

Ronald

Stayed 2 nights in Jan 2023

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean and comfortable room with a super comfortable bed , balcony and terrific hotel staff!

10/10 Excellent

Jesse

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Clean and centrally located. Parking was available. Friendly staff.
Stayed 2 nights in Apr 2022

8/10 Good

Erwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención por sus dueños. Muy confortable hotel con muy buen servicio. Solo falta que habiliten servicio a tv cable
Stayed 3 nights in Mar 2022

10/10 Excellent

Lennea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, friendly and helpful! The room was clean, good storage space, provided Netflix. The room was smallish but totally sufficient and had a balcony, and comfortable bathroom/shower space. Very easy to walk to the main area and many restaurants, shops, and excursion operators. I can’t say enough about how kind the staff were and how easy they made our stay in Pucon!
Stayed 4 nights in Mar 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small hotel
Lovely small hotel in convenient location. Staff was very helpful in arranging tours and onward transportation. Very good breakfast.
Stayed 5 nights in Jan 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Quiet
The hotel is a really nice piece of architecture. Why people were walking down the wood stairs at 5am, no idea, maybe to climb a volcano. My room didn't have any exterior windows, was slightly larger than the bed, but did have space in front of the closet and a good size bathroom. The tv is netflix only (their account). Breakfast was great, probably the best in the country that I have had. The bed was medium firm (and on wheels). Wifi worked. Great neighbor hood, close but not on busy street. Off street parking.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020