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Hotel Castillo Viña del Mar

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Castillo Viña del Mar

Living area
Terrace/patio
Front of property
Interior detail
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
José Francisco Vergara, Vina del Mar, Valparaíso
  • Flower Clock
    12 min walk
  • Hirame Sushi & Delivery
    8 min walk
  • Miramar Station
    12 min walk
  • Valparaiso (VAP-Rodelillo Airfield)
    11 min drive

Room options

View all photos for Standard Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Novotel Viña del Mar

Pool
Spa
Pet-friendly
Kids pool
4.3 out of 5, Excellent, (350)
The price is €197
for 1 night
1 Jan - 2 Jan
Novotel Viña del Mar

About this property

Hotel Castillo Viña del Mar

Hotel in Vina del Mar with free breakfast and 24-hour front desk
This hotel features a 24-hour front desk, free breakfast and free WiFi in public areas. Housekeeping is available on request.
Hotel Castillo Viña del Mar offers 25 air-conditioned accommodations, with a safe. This Vina del Mar hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower. Housekeeping is offered on request and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Castillo Viña del Mar, you'll be within walking distance of Flower Clock. You'll find features such as free breakfast and free WiFi in public areas.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • On-site recreation includes a playground
  • Within a 15-minute walk of Flower Clock and Caleta Abarca Beach
Free breakfast is served daily. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Vina del Mar hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 332

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Castillo Vina Del Vina Del
Hotel Castillo Viña del Mar Hotel
Hotel Castillo Viña del Mar Vina del Mar
Hotel Castillo Viña del Mar Hotel Vina del Mar

Hotel Castillo Viña del Mar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Juana María

Travelled with group
Liked: Amenities, property conditions & facilities
Good attention
Stayed 1 night in Jan 2024

10/10 Excellent

lehlee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere
Stayed 1 night in Dec 2023

8/10 Good

Gary, Las Vegas

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time here. The staff were friendly and speak English well, you can grab beers from the fridge for 2000 cpl a piece, the ambiance of the terrace is calming, and the breakfast is great with yogurt, eggs, cereal and deli meats as options with plenty of bread and cake slices. The room was cozy with an air conditioning unit overhead and soft sheets over a spring mattress for beds. The shower is surprising as it has three nozzles, the water heater is in the bathroom telling you how hot the stored water is and superb water pressure. And finally, as the capstone, the castle cat is cute. Be sure to ring the bell at the door (rope at top right) and have a similarly great stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una experiencia
Muy buena experiencia un bello lugar
Stayed 1 night in Sep 2023

10/10 Excellent

Sariah, Guayaquil

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, the best! And a cool hotel!
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Okay medieval themed hotel
This medieval hotel was fine, however I have the following complaints. 1. The address on hotels.com is wrong. 2. It is not clear how to enter the hotel. There is a sign in English on the door that says “We Are Open” but you have to ring the doorbell to get in. 3. You have to pay extra as a foreigner if you don’t have your visa paper. 4. Exiting the hotel requires ringing a bell, which was not explained.
Stayed 1 night in Mar 2023

2/10 Terrible

Scarlette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima experiencia
No recomiendo este lugar para nada. Llegamos en la madrugada y al llegar se nos realizó un cobro adicional de 40 mil pesos los cuales si no se pagan en el minuto no podíamos hospedarnos ahí. Este cobro fue a parte del pago por la habitación que se había hecho al momento de la reserva. Una vez llegamos a la habitación, tenía un olor a humedad terribleeee estaba irrespirable, el baño de la habitación tenía vida propia de la cantidad de hongos que tenía, sobre todo en la ducha. La cama tenía un cubrecama blanco totalmente manchado, ni siquiera quiero pensar de que manchas o fluidos se trataban, pero un desagrado total. Nada que ver con las fotos, una estafa total, no desperdicien su dinero en este hotel. El desayuno dejo mucho que desear, el jugo que servían parecía jugo en polvo de la peor calidad, el café era en sobre malo, lo único bonito el exterior, muy verde, pero todo se opaca con la pésima y traumante experiencia de la habitación.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Business traveller
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hotel avec un style médiéval. Bon déjeuner, mais trop de variétés.
Stayed 1 night in Dec 2023

4/10 Poor

Alejandro

Travelled with group
Disliked: Room comfort
Decepcionante, debut y despedida
El lugar es bello y tiene mucho potencial, pero le falta mucho en temas como el desayuno, muy poca variedad y además equipamiento deficiente, ejemplo la cafetera, alguién vegano o que deba tomar lacteos sin lactosa, no sobrevive, en las habitaciones, faltan toallas y confort, podría seguir, pero la relación del precio y atención comparado con otros lugares del mismo precio, esta muy por debajo
Stayed 1 night in Aug 2023

8/10 Good

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar Acogedor
Muy lindo y cómodo lugar.
Stayed 2 nights in Jan 2023