4/10 Poor
Frances
29 Sept 2024
Disliked: Cleanliness, property conditions & facilities
I would really like to say that the photos do *not* match the room I had booked. There cracks in the paint, grout stains, 'remodeling' that looked like it wasn't done professionally, and in the one room that looked even *remotely* remodeled there was water/condensation damage in the paint of the walls that looked like it hadn't been addressed for months. When I asked to change rooms they said they'd have availability in 2 days, they never got back to me. Mind you I stayed for 3 weeks and they did not tell me that they were turning off the water. They were working on the room above me that therein had leaked into the ceiling above me. Essentially my room looked like it was still being worked on though on the website it was said to have been "recently renovated". I would also like to mention the door to my room was missing a screw in the door's strike plate and the swing bar for my door was completely missing. All in all felt kind of unsafe. All in all not a very good experience aside from when my key got messed up they fixed it without fail every time.
Frances
Stayed 16 nights in Sep 2024