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Hilton Vacation Club Oceanaire Virginia Beach

3.5 star property

Choose dates to view prices

Photo gallery for Hilton Vacation Club Oceanaire Virginia Beach

On the beach
View from room
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool, outdoor pool, open 8:00 AM to 11:00 PM, pool loungers
1 BEDROOM OCEAN VIEW KING SUITE W/SOFABED | Living area | 42-inch flat-screen TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3421 Atlantic Ave, Virginia Beach, VA, 23451
  • Virginia Beach Boardwalk
    ‪1 min walk‬
  • Neptune Statue
    ‪3 min walk‬
  • Virginia Beach Convention Center
    ‪4 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪23 min drive‬

Room options

View all photos for 1 BEDROOM OCEAN FRONT QUEEN SUITE PLUS

1 BEDROOM OCEAN FRONT QUEEN SUITE PLUS | Living area | 42-inch flat-screen TV with cable channels, TV

1 BEDROOM OCEAN FRONT QUEEN SUITE PLUS

  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 BEDROOM OCEAN FRONT 1 QN ACC TUB

42-inch flat-screen TV with cable channels, TV

1 BEDROOM OCEAN FRONT 1 QN ACC TUB

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 BEDROOM OCEAN FRONT QUEEN SUITE

1 BEDROOM OCEAN FRONT QUEEN SUITE | In-room safe, desk, laptop workspace, iron/ironing board

1 BEDROOM OCEAN FRONT QUEEN SUITE

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for STUDIO PARTIAL OCEAN VIEW 2 DBLS CONNECTING

In-room safe, desk, laptop workspace, iron/ironing board

STUDIO PARTIAL OCEAN VIEW 2 DBLS CONNECTING

  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for STUDIO PARTIAL OCEAN VW 2 DOUBLES KITCHENETTE

In-room safe, desk, laptop workspace, iron/ironing board

STUDIO PARTIAL OCEAN VW 2 DOUBLES KITCHENETTE

  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 BEDROOM OCEAN FRONT 1 KG 1 QN 2 DBLS SUITE

In-room safe, desk, laptop workspace, iron/ironing board

3 BEDROOM OCEAN FRONT 1 KG 1 QN 2 DBLS SUITE

  • 137 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed

View all photos for STUDIO PARTIAL OCEAN VIEW 2 DOUBLES

In-room safe, desk, laptop workspace, iron/ironing board

STUDIO PARTIAL OCEAN VIEW 2 DOUBLES

  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for STUDIO OCEAN VIEW 2 DOUBLES

In-room safe, desk, laptop workspace, iron/ironing board

STUDIO OCEAN VIEW 2 DOUBLES

  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 BEDROOM OCEAN VIEW 1 KG 2 DBLS SUITE

In-room safe, desk, laptop workspace, iron/ironing board

2 BEDROOM OCEAN VIEW 1 KG 2 DBLS SUITE

  • 91 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 1 Queen Sofa Bed OR 2 Double Beds

View all photos for 2 BEDROOM OCEAN FRONT 1 QN 2 DBLS SUITE

In-room safe, desk, laptop workspace, iron/ironing board

2 BEDROOM OCEAN FRONT 1 QN 2 DBLS SUITE

  • 104 sq m
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 1 Queen Sofa Bed OR 2 Double Beds

View all photos for STUDIO OCEAN FRONT 2 DOUBLES

In-room safe, desk, laptop workspace, iron/ironing board

STUDIO OCEAN FRONT 2 DOUBLES

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for STUDIO OCEAN FRONT 2 DOUBLES

In-room safe, desk, laptop workspace, iron/ironing board

STUDIO OCEAN FRONT 2 DOUBLES

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for STUDIO PARTIAL OCEAN VW 2 DOUBLES 18TH FLOOR

In-room safe, desk, laptop workspace, iron/ironing board

STUDIO PARTIAL OCEAN VW 2 DOUBLES 18TH FLOOR

  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 BEDROOM OCEAN FRONT 1 QN 2 DBLS SUITE PLUS

In-room safe, desk, laptop workspace, iron/ironing board

2 BEDROOM OCEAN FRONT 1 QN 2 DBLS SUITE PLUS

  • 91 sq m
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for STUDIO OCEAN FRONT 2 DOUBLES

In-room safe, desk, laptop workspace, iron/ironing board

STUDIO OCEAN FRONT 2 DOUBLES

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for STUDIO PARTIAL OCEAN VW 2 DOUBLES 16TH FLOOR

In-room safe, desk, laptop workspace, iron/ironing board

STUDIO PARTIAL OCEAN VW 2 DOUBLES 16TH FLOOR

  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for STUDIO PARTIAL OCEAN VIEW 2 DOUBLES

In-room safe, desk, laptop workspace, iron/ironing board

STUDIO PARTIAL OCEAN VIEW 2 DOUBLES

  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 BDRM OCEAN FRONT PENTHOUSE 1KG 1 QN 2 DBLS

In-room safe, desk, laptop workspace, iron/ironing board

3 BDRM OCEAN FRONT PENTHOUSE 1KG 1 QN 2 DBLS

  • 140 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Queen Sofa Bed, 1 Queen Bed and 2 Double Beds

View all photos for 2 BEDROOM OCEAN FRONT 1 QN 2 DBLS SUITE

In-room safe, desk, laptop workspace, iron/ironing board

2 BEDROOM OCEAN FRONT 1 QN 2 DBLS SUITE

  • 91 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for 2 BDRM OCEAN FRONT 2 KINGS ACC ROLL IN SHOWER

42-inch flat-screen TV with cable channels, TV

2 BDRM OCEAN FRONT 2 KINGS ACC ROLL IN SHOWER

  • 108 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for 2 BDRM OCEAN FRONT SUITE 1KG 1QN W/LG BALCONY

In-room safe, desk, laptop workspace, iron/ironing board

2 BDRM OCEAN FRONT SUITE 1KG 1QN W/LG BALCONY

  • 108 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for 1 BDRM PARTIAL OCEAN VIEW KING SUITE ACC TUB

In-room safe, desk, laptop workspace, iron/ironing board

1 BDRM PARTIAL OCEAN VIEW KING SUITE ACC TUB

  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BDRM PARTIAL OCEAN VIEW QN ACC ROLL IN SHWR

In-room safe, desk, laptop workspace, iron/ironing board

1 BDRM PARTIAL OCEAN VIEW QN ACC ROLL IN SHWR

  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Sofa Bed

View all photos for 1 BDRM PARTIAL OCN VW KING HEARING ACCESS

In-room safe, desk, laptop workspace, iron/ironing board

1 BDRM PARTIAL OCN VW KING HEARING ACCESS

  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BEDROOM PARTIAL OCEAN VIEW KING SUITE

1 BEDROOM PARTIAL OCEAN VIEW KING SUITE | In-room safe, desk, laptop workspace, iron/ironing board

1 BEDROOM PARTIAL OCEAN VIEW KING SUITE

  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BDRM PARTIAL OCEAN VIEW KG ACC ROLL-IN SHWR

In-room safe, desk, laptop workspace, iron/ironing board

1 BDRM PARTIAL OCEAN VIEW KG ACC ROLL-IN SHWR

  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Sofa Bed

View all photos for 1 BDRM OCEAN VW KING HEARING ACCESSIBLE

In-room safe, desk, laptop workspace, iron/ironing board

1 BDRM OCEAN VW KING HEARING ACCESSIBLE

  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BEDROOM OCEAN VIEW KING SUITE W/SOFABED

1 BEDROOM OCEAN VIEW KING SUITE W/SOFABED | Living area | 42-inch flat-screen TV with cable channels, TV

1 BEDROOM OCEAN VIEW KING SUITE W/SOFABED

  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

On the beach, beach bar

Hilton Vacation Club Ocean Beach Club Virginia Beach

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1003)
The price is €149
for 1 room
includes taxes & fees
23 Apr - 24 Apr
Hilton Vacation Club Ocean Beach Club Virginia Beach

About this property

Hilton Vacation Club Oceanaire Virginia Beach

On beach with outdoor pool, near Virginia Beach Boardwalk
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre or a children's pool. Housekeeping is available once per stay.
Hilton Vacation Club Oceanaire Virginia Beach offers 189 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation is furnished with queen sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Virginia Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided once per stay.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Vacation Club Oceanaire Virginia Beach's great location gets high marks from our customers. During your stay, you're just a quick walk from Virginia Beach Boardwalk. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Take a swim in the indoor and outdoor pools
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Virginia Beach Boardwalk and a 3-minute drive from Virginia Beach Fishing Pier
Hilton Vacation Club Oceanaire Virginia Beach offers its guests a kids' pool, an indoor pool, an outdoor pool, and a fitness centre. You can enjoy a drink at the pool bar. A 24-hour business centre and meeting rooms are available.

WiFi is free in public spaces. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Hilton Vacation Club Oceanaire Virginia Beach. You'll have access to the outdoor pool and health club at a partner property.

This 3.5-star Virginia Beach hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 91 metres
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Heated pool
  • Indoor pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not offer daily housekeeping.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 30.75 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Fitness/yoga classes
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Oceanaire
Oceanaire Resort Hotel
Oceanaire Resort Hotel Virginia Beach
Oceanaire Virginia Beach
Oceanaire by Diamond Resorts
Hilton Vacation Club Oceanaire Virginia Beach Hotel
Hilton Vacation Club Oceanaire Virginia Beach Virginia Beach

Hilton Vacation Club Oceanaire Virginia Beach Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1004 reviews
Rating 8 - Good. 235 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 77 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary, Berlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, I did have a trouble with Expedia reservations booking me for a Time Share type of Hotel. On arrival , the front desk had to find the my reservation. Lucky I had all info and they fixed the trouble. They were awesome about that. Then, I was told that I was to go in the morning for a seminar about the property which I quickly declined. No problem. I found that I had to park in a lot that was half a block away and with a 2 day pass. Then, come back to the lobby to retrieve my luggage cart. Now, if you could just go to the lobby elevator, that would be great. But, you had to go outside by the pools and into another building to get to the other elevators. The room was very nice ,clean, comfortable, nice side view of the beach replenishment equipment and minor noise at 8:00 am but not a disaster. Ice machine was on even floors as I found out by the lobby saying no buckets, just bags to fill and take back to the room. I was meeting some family and told them to come to room, only to find out that I would have to direct them through the lobby etc. But they couldn't do that because you need a security card to get into the elevator. So, I met them outside. On check out, there was a discrepancy with the bill. My quoted amt was about $30 off from Expedia. Again, they were very helpful to adjust that. So, to sum it all up, I'd say it was a very nice place to stay if you are looking for a timeshare Very accommodating in every way, nice employees, some inconveniences.
Stayed 2 nights in Jan 2025

4/10 Poor

Andre

Disliked: Staff & service, room comfort
Room was cold...one working elevator
Stayed 1 night in Jan 2025

4/10 Poor

CECIL

Stayed 2 nights in Jan 2025

10/10 Excellent

Anton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This was the first hotel I’ve stayed in that didn’t serve complimentary breakfast 👎👎. There was only one elevator working inside of the hotel and also in the parking garage. The one working elevator inside of the parking garage would not let us out at floor 1, it would take us to 8 and back down to 1 but wouldn’t open. Eventually we were let out on the 2flr and took the stairs down. Other than those issues the stay was ok!
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexia

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in Jan 2025

4/10 Poor

Rachel

Travelled with family, Travelled with family and small children
Disliked: Amenities
Elevator was broken and resulted in a HUGE line for access to our room! It was broken the entire time of our 3night stay
Stayed 3 nights in Jan 2025

6/10 Okay

Patrice

Stayed 1 night in Jan 2025

6/10 Okay

Kristen

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Parking was far from the hotel. WiFi was not working the first night. They only had one elevator working which was terrible and a big inconvenience.
Stayed 2 nights in Jan 2025

6/10 Okay

Eugene

Travelled with family
Disliked: Property conditions & facilities
First time at this hotel and had a few inconveniences that made this stay underwhelming. Hotel had 2 elevators and one was broken during our stay. Room was a 2 bedroom suite with private balconies which were locked because they were painting. Would have been nice to know as this was a selling point during booking. Bad smell coming from the garbage disposal. Lastly the parking garage was about a block away from the hotel so a good walk to get to our room. Just a lot of little issues that added up. Not a terrible stay but not great either.
Stayed 1 night in Jan 2025

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the balcony in the bedroom
Stayed 1 night in Dec 2024

6/10 Okay

Brenda

Travelled with family and small children
We had a villa ocean front. When we first arrived I noticed it was in a very dark and isolated area of the building. I was a bit disappointed that there was little light along he hall ways. With the hall paint and carpet being dark also, this made for a very isolated feel and of course safety concern. I hope they will consider lighting the halls better and changing the paint and carpet to a lighter color to make the area a more welcoming area. The indoor pool and hot tub were clean. There was no indpor entry way to the heated pool. The children had to walk wet from the pool into our building in the cold high winds. This became a very cold situation for the children to run from the pool to the heated building. A added entry way for children wanting to come visit in the winter months would be a nice addition. We came in the winter to Whale watch but a heated pool for children helps keep them entertained and is a nice thing to have. A heated hot tub was nice but it was for 21 and older. This area has a small indoor pool that was not being used at all. This would have been nice to allow the children to use while the adults enjoy thhot tub so we ould not have to ask other family members to watch them while enjoying the hot tub. It is just inconvenient for families. The other indoor pool beside the hot tub could have been utilized if not for the 21 adult rule. I get the rule on the hot tub but ininconven for families. I would suggest maybe open the pool not being used for children.
Stayed 4 nights in Dec 2024

6/10 Okay

Kerry, San Anotnio

Stayed 3 nights in Dec 2024

2/10 Terrible

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For a vacation club property I thought it was terrible. Had to wait for check in. We did arrive early and check in was at 4pm. Front desk said they notified the cleaning staff and they would get the room ready as soon as possible. It was after 5 pm when we were able to check in. Front desks also said guaranteed check in was at 4 pm. So…. Bed was like sleeping on concrete. Floor was dirty, like waking on sand though out the unit. Hair was in the tub in the shower. Also what looked like blood wiped on the wall behind the door in the bedroom. Was the worst place I have stay!!!
Stayed 3 nights in Dec 2024

8/10 Good

Francini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Antonia

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

JaRyan

Stayed 2 nights in Dec 2024

6/10 Okay

Christopher

Travelled with family
Disliked: Cleanliness, amenities
Room was not cleaned very well. Also don't understand why you have to put down a $200 deposit for 1 night.
Stayed 1 night in Dec 2024

10/10 Excellent

Phillip

Stayed 1 night in Dec 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com is a fraudulent site that steals your $
Hotel was booked in error dates only. Tried to reschedule to the day it was supooed to be. They wanted more money. But to charge me the entire fee again. Not the addition too. So they canceled my stay and promised a refund the day i booked it, that was the 13th, today is the 28th. The day i was supoosed to check out i get an email this morning saying im not getting my refund back.
Stayed 1 night in Dec 2024

2/10 Terrible

SharrisseDarin

Stayed 2 nights in Dec 2024

6/10 Okay

Sean

Liked: Cleanliness
Yawn
16 floors and only one working elevator. So it took forever to get in and out of the building. Booked a room with a king size bed, was given a double. Pool area that was supposed to be for ages 21 and up had a bunch of 9 ish year old kids jumping in and splashing loudly. ugh. and finally, had to put a $200 deposit for the room which we were told would be refunded when we checked out.....Still waiting.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanetta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything about the property, the room, and view was great except issues with the elevators. On two of my days I seen people going up 15 flight of stairs but luckily I made it up on a service elevator before it broke down. Then I was stuck in my room unless I took stairway. Took me about an hour checking out because it was only one elevator back working the next day.
Stayed 4 nights in Dec 2024

2/10 Terrible

Donald and Veronica

Stayed 5 nights in Nov 2024