Visby hotel in Innerstaden with free breakfast and 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, a meeting room and concierge services. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Donners Hotel offers 31 accommodations with minibars and free newspapers. 32-inch LED televisions come with cable channels.
Bathrooms include a shower and hairdryers. This Visby hotel provides complimentary wireless Internet access.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Donners Hotel. During your stay, you're just a quick walk from Almedalen. Features include free breakfast and free WiFi in public areas, plus a meeting room.
Free self-service breakfast served daily
Free WiFi
Services include a concierge, tour or ticket assistance and luggage storage
Steps from Almedalen and Gotland Museum
Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Donners Hotel.
This 4-star Visby hotel is smoke free.
Guests are served a free self-service breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.
Languages
English, Swedish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Free self-serve breakfast available daily 6:30 AM to 10:30 AM
Coffee and tea in common areas
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Concierge services
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Outdoors
Terrace
Accessibility
5 steps to reach entrance
No lift
More
1 building
3 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Limited room service
Minibar
Refrigerator
More
Free daily newspapers
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: SEK 300 per pet, per stay
Only dogs and cats are allowed
Maximum 2 pets
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! One child 1 year old or younger stays free when using existing bedding.
Rollaway/extra beds are available for SEK 500.0 per night.
Cots (infant beds) are available for SEK 250.0 per stay.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: SEK 300 per pet, per stay
Service animals are exempt from fees
Crib (infant bed) fee: SEK 250.0 per stay
Rollaway bed fee: SEK 500.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.
We should mention
One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
National rating
Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 4 stars.
Property is also known as
Donners Hotell
Donners Hotell Hotel
Donners Hotell Hotel Visby
Donners Hotell Visby
Donners Hotell Visby, Sweden - Gotland
Donners Hotel Hotel
Donners Hotel Visby
Donners Hotel Hotel Visby
Donners Hotell Sure Hotel Collection by Best Western
Donners Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The apartments are nice but the big downside is the noisy street outside. More isolation is needed so people can sleep without hearing the music from nearby restaurants and clubs
The hotel was located in the middle of all the restaurants and activity. The desk staff was excellent and most helpful. The free breakfast was also great.
Booked three rooms for my family and they all loved the stay at this facility. Highly recommend this hotel.
The hotel is in a great location. The only issue we had was with the location of the rooms and the stairs. They put us in an annex behind the main hotel, which was not a problem, but we had to go up very steeps stairs and there was no elevator. If you have any mobility issues (my mother uses a cane and had to navigate the stairs), it could be an issue. We did not let them know ahead of time that we had accessibility needs as I assumed there would be an elevator. But the rest was great.
If you are a light sleeper - stay away on weekend. Disco music, deep base boom - boom to as late as 2:30 AM. Heavy sleepers were less bothered.
Management response was unfortunate - they could not do anything. They had contract with the Disco operator. Sleeping guests is not a priority on weekends. Great place on non weekend days
Terrific old-school resort town hotel experience. Calm, collected staff, with a sense that an austere Swedish old order is somehow looking out for you. Solid furniture and great room temperature, despite the cold.
Perfect location in the center of Visby. Staff was very nice and helpful. We stayed in the Economy Room and the only issue was the rooms were warm in August with no air conditioning. However, there were fans but would prefer air conditioned rooms which I will make sure to check for next time.
Monica
Stayed 2 nights in Jul 2022
6/10 Okay
Bobbie Lee
Travelled with partner
16 Jul 2022
Liked: Staff & service
Location great! Noisy room, stairs to room dangerous, narrow, steep.
Room hot, no fan.
Shower spray holder broken.
The receptionist was not so nice. There was no wifi in the room. They claim that it works if you log in at the reception first, but that was not true. Breakfast was served too late fo rthose travelling with the morning ferry.
We had a standard apartment with kitchen, whick we did not use very much. Everything was clean and the service was very good. The breakfast was served in another hotel 150 m away.