A restaurant, a rooftop terrace and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Petra Heart Hotel offers 15 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. This Wadi Musa hotel provides complimentary wireless Internet access.
Bathrooms include a shower, dressing gowns, slippers and bidets. Business-friendly amenities include desks, printers and telephones. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Petra Heart Hotel. During your stay, you'll be within walking distance of Petra Turkish Bath. Features include free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Enjoy a bite to eat at the restaurant
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes bicycles to rent
13 minutes by foot from Petra Turkish Bath and a 3-minute drive from Street of Facades
Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at Petra Heart Hotel. Free self parking is available.
This 3.5-star Wadi Musa hotel is smoke free.
Petra Heart Hotel has a restaurant on site.
Late-night fare is available from room service (during limited hours).
Languages
Arabic, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle (surcharge)
Free self parking on site
Onsite parking options include a garage and a carport
Food and drink
A restaurant
Things to do
Art gallery
Bicycle rentals
Shopping centre
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
In the mountains
Picnic area
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Lift
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Phone accessibility kit
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-width doorways
Room amenities
Bedroom
Bedsheets provided
Pillowtop mattress
Bathroom
Bidet
Dressing gowns
Shower
Slippers
Towels provided
Food and drink
Electric kettle
Late-night room service
Minibar
More
Air conditioning
Desk
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone
Printer
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JOD 15
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Petra Heart Hotel
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: JOD 90 per vehicle
Early check-in fee: JOD 15 (subject to availability)
Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Petra Heart Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Petra Heart Hotel Hotel
Petra Heart Hotel Wadi Musa
Petra Heart Hotel Hotel Wadi Musa
Petra Heart Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location, clean & comfortable. Staff couldn't have been more friendly or helpful. Gave us great advice on seeing Petra. Right near the restaurant area
This is where we will stay every time we go to Petra.
The staff are amazing, the breakfast was great, the room is what we wanted with a great shower after 2 days of walking Petra.
You can walk from hotel to entrance, but it is easier to drive and park in the free parking behind the Mozenpick hotel.
They gave us a ton of information on where to go and how to get there, let us use their microwave to make popcorn.. highly recommend.
Overall, the stay was adequate, and the staff was very attentive, I felt as if I was a VIP. On the other hand, they were not prepared for food service during Ramadan and could not fulfill my needs, though they offered room service daily. Do not expect food service during fasting.
Nice hotel with clean, quiet and spacious room. People who work there are super friendly. I would definitely recommend this place to anyone who wants to visit Petra.
We were pleasantly surprised by how friendly and nice the staff were. Rooms are clean. Great AC/heat in each room. Rooms are small by US standards but adequate. Showers are like a cruise ship. Big selection of toiletries. They put snacks and drinks in each room as well. They will help you get a tour or pick out restaurants nearby. Great pomegranate tea at check in. I will definitely return. Walking distance to many Restaurants and shops.
The staff and owner went above and beyond to make our stay so comfortable and easy. Recommendations on how to do petra, where to eat, what to eat. From giving us some delicious hibiscous drink when we were checking in to key chain when we checked out. It was more like visiting family than staying at a hotel.
The hotel is in a great location for restaurants and things around. Its easy to drive or walk to petra visitor center. The hotel is new and spotless. And bed were very comfortable which is always hit or miss in some hotels but not this one. Thanks for a great stay guys 👌
Both my wife and I enjoyed our brief stay in this hotel. Breakfast was served every morning and it was delicious. Staff was both friendly and very attentive. Highly Recommend for your next stay. A
Nice and clean hotel located centrally. Walkable distance from restaurants and super markets. The room was cosy and clean.
The receptionist in the morning is very warm and kind. He gave us a complimentary keychain while checking out.
The receptionist in the evening is not very friendly. He did try to convince us into eating in the restaurant endorsed by him, carrying packed lunch to Petra, going for a massage. We didn’t end up trying any of his recommendations.
Breakfast has the usual continental and Jordanian spread with the same options every day. The kind chef makes fresh omelettes as per your requirement.
Overall a very pleasant stay.