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Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Grand Vacations Club Ocean Tower Waikoloa Village

3 outdoor pools, pool loungers
Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area) | Living area | 40-inch flat-screen TV with cable channels, TV, video game console
Exterior
View from room
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
69-425 Waikoloa Beach Drive, Waikoloa, HI, 96738
  • Waikoloa Beach Golf Course
    ‪1 min walk‬
  • Dolphin Quest
    ‪8 min walk‬
  • Waikoloa Kings' Course
    ‪8 min walk‬
  • Waikoloa, HI (WKL-Waikoloa Heliport)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Resort View

View from room

Room, 1 King Bed with Sofa bed, Resort View

7.6 out of 10
Good
(59 reviews)
  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Partial Ocean View

40-inch flat-screen TV with cable channels, TV, video game console

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 81 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

40-inch flat-screen TV with cable channels, TV, video game console

Room, 1 King Bed with Sofa bed, Partial Ocean View

7.4 out of 10
Good
(23 reviews)
  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Partial Ocean View

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

In-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed, Ocean View

7.6 out of 10
Good
(90 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

View from room

Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Resort View

40-inch flat-screen TV with cable channels, TV, video game console

Standard Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(6 reviews)
  • 98 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(17 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

40-inch flat-screen TV with cable channels, TV, video game console

Room, 1 King Bed with Sofa bed, Oceanfront

  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ocean View

40-inch flat-screen TV with cable channels, TV, video game console

Standard Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds with Sofa Bed, Ocean View

View from room

Standard Room, 2 Double Beds with Sofa Bed, Ocean View

  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

In-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Partial Ocean View

In-room safe, individually decorated, individually furnished

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 95 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Ocean View

In-room safe, individually decorated, individually furnished

Room, 1 Bedroom, Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area) | Living area | 40-inch flat-screen TV with cable channels, TV, video game console

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

  • 295 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Ocean View

View from room

Deluxe Suite, 2 Bedrooms, Ocean View

  • 81 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Plus, 1 King)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Ocean View (Plus, 1 King)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

View from room

Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

  • 55 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

View from room

Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

View from room

Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

  • 66 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (2 Doubles)

Suite, 1 Bedroom, Ocean View (2 Doubles) | Living area | 40-inch flat-screen TV with cable channels, TV, video game console

Suite, 1 Bedroom, Ocean View (2 Doubles)

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

40-inch flat-screen TV with cable channels, TV, video game console

Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

8.0 out of 10
Very good
(1 review)
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower, Hearing)

View from room

Penthouse, 3 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower, Hearing)

  • 122 sq m
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Accessible, Resort View (Suite, Hearing)

View from room

Penthouse, 2 Bedrooms, Accessible, Resort View (Suite, Hearing)

  • 81 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Accessible, Ocean View (Suite, Hearing)

40-inch flat-screen TV with cable channels, TV, video game console

Penthouse, 2 Bedrooms, Accessible, Ocean View (Suite, Hearing)

  • 81 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Suite, 2 Bedrooms, Resort View | Living area | 40-inch flat-screen TV with cable channels, TV, video game console

Suite, 2 Bedrooms, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • 81 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

View from room

Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower)

View from room

Penthouse, 2 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower)

  • 81 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms, Partial Ocean View (Suite)

View from room

Penthouse, 3 Bedrooms, Partial Ocean View (Suite)

  • 122 sq m
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms, Ocean View (Suite)

40-inch flat-screen TV with cable channels, TV, video game console

Penthouse, 3 Bedrooms, Ocean View (Suite)

  • 122 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View

In-room safe, individually decorated, individually furnished

Suite, 2 Bedrooms, Ocean View

  • 95 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Resort View (Suite)

In-room safe, individually decorated, individually furnished

Penthouse, 2 Bedrooms, Resort View (Suite)

  • 81 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Partial Ocean View (Suite)

In-room safe, individually decorated, individually furnished

Penthouse, 2 Bedrooms, Partial Ocean View (Suite)

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Ocean View (Suite)

In-room safe, individually decorated, individually furnished

Penthouse, 2 Bedrooms, Ocean View (Suite)

  • 81 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

View from room

Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

View from room

Room, 2 Double Beds, Partial Ocean View

  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Resort View (Bathtub)

View from room

Room, 2 Double Beds, Accessible, Resort View (Bathtub)

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View

View from room

Room, 2 Double Beds, Resort View

7.4 out of 10
Good
(13 reviews)
  • 49 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Oceanfront View)

View from room

Room, 2 Double Beds (Oceanfront View)

7.6 out of 10
Good
(12 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Resort View

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Resort View

8.0 out of 10
Very good
(3 reviews)
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View (2 Doubles)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Resort View (2 Doubles)

7.4 out of 10
Good
(3 reviews)
  • 55 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hilton Waikoloa Village

On private beach
Pool
Hot tub
Spa
4.1 out of 5, Very good, (1008)
The price is €412
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Hilton Waikoloa Village

About this property

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Resort in Waikoloa with 6 restaurants and 3 outdoor pools
Along with 6 restaurants, this resort has 3 outdoor pools and a full-service spa. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and video game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kohala Spa has couples treatment room(s). The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. During your stay, you're just a quick walk from Waikoloa Beach Golf Course. Enjoy features like 3 outdoor pools, 6 restaurants and a full-service spa.
  • For dining with a beachfront location, stop by Kamuela Provision Co., one of the property's 6 restaurants
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a gym and racquetball/squash
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Waikoloa Beach Golf Course and 8 minutes on foot from Waikoloa Kings' Course
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers its guests 3 outdoor swimming pools and a fitness centre. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Spa services, multilingual staff, and gift shops/newsstands are also featured at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Waikoloa resort.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to noon.
Kamuela Provision Co. – This beachfront restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Lagoon Grill – This café serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Kona Tap Room – This gastropub only serves light fare. Open daily.
Legends of Hawaii Luau – This theme restaurant specialises in Hawaiian cuisine. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Nui Italian – This theme restaurant serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 48 per day; includes in/out privileges)
  • Secured valet parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to noon for a fee: USD 15 to 35 for adults and USD 17 to 19 for children
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kamuela Provision Co.
  • Kona Tap Room
  • Lagoon Grill
  • Legends of Hawaii Luau
  • Nui Italian

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Racquetball/squash
  • Shopping
  • Tennis

Family friendly

  • 3 outdoor pools
  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults and USD 17 to 19 for children
  • Self-parking fee: USD 48 per day (in/out privileges)
  • Valet parking fee: USD 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ocean Tower Hilton Grand Vacations Hotel Waikoloa
Ocean Tower Hilton Grand Vacations Hotel
Ocean Tower Hilton Grand Vacations Waikoloa
Ocean Tower Hilton Vacations
Ocean Tower by Hilton Grand Vacations
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Resort

Hilton Grand Vacations Club Ocean Tower Waikoloa Village Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 387 out of 1004 reviews" "
Rating 8 - Good. 225 out of 1004 reviews" "
Rating 6 - Okay. 154 out of 1004 reviews" "
Rating 4 - Poor. 132 out of 1004 reviews" "
Rating 2 - Terrible. 106 out of 1004 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property. Only downfall was the wait time for the tram. That took a while.
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the property. Only downfall is the wait time on the tram. It took a little long.
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service
Worn out
Awful check in - took 45 minutes Birds in Ocean tower - Chirp all night Bird poop all over Adult only pool Shower head was broken Safe in room was broken Sheets smelled like Mildew Tram was super slow No towels at the pool until 1-2 pm No servers at the pool . I could go on and on about how underwhelming this resort is but I don’t feel like wasting my time on this dump . Avoid this place if you can it’s gone way downhill since the last time we stayed 6 years ago . I can’t think of one positive to say minus the elevators are fast .
Stayed 7 nights in Oct 2024

4/10 Poor

Janice

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ocean Tower is terrible
The hotel has several buildings, but the only parking is near the main entrance. In order to get from the Ocean Tower the building farthest away is by tram or boat - which run every 20-25 minutes with no prescribed schedule. You can’t plan and if you miss it - you have a long wait. We felt like prisoners.
Stayed 8 nights in Sep 2024

10/10 Excellent

Marites

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was great. Room was huge. Just needs carpet cleaning and tub was a little dirty. Found one pair of silver earring in the shower. I hope housekeeper cleans tub and shower.
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 2 nights in Sep 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and courteous. The room was very comfortable and a patio with a beautiful scenery. The property is HUGE! There is a great deal of walking, despite offering a transit system. The restaurants close early. However, there's a nearby marketplace. I would recommend it during a vacation at the Big Island.
Stayed 2 nights in Sep 2024

4/10 Poor

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The tram did not run on a regular schedule. There were times we had to wait over 30-40 min just for the tram. Most of the time we walked to the main lobby which is about half a mile from where we stayed in Ocean Tower. Keep in mind, there is only one exit to get out of the resort and that is the main lobby. In addition, there isn’t really much food areas in or around the resort. You can opt to go to the marketplaces near by, but you still have to Uber there or walk a few miles. Location overall isn’t family (if you have little ones) or disability friendly. Unless you’re ok to walk everywhere, this is not a place for you.
Stayed 5 nights in Sep 2024

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
i liked everything
Stayed 1 night in Sep 2024

4/10 Poor

Danyelle

Disliked: Staff & service, property conditions & facilities
Mobil concierge was crap. Limited options to eat and they closed early.
Stayed 2 nights in Sep 2024

8/10 Good

Steven, Zillah Wa

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. 10/10
Stayed 5 nights in Sep 2024

4/10 Poor

Jacqueline

Liked: Property conditions & facilities
The property outside was beautiful. Our room was not at all acceptable very outdated. It wasn’t very clean in the shower was dirty sticky carpet it was not at Hilton standards. No Ocean view at all. We expected more for what we paid!!!!!!!
Stayed 1 night in Sep 2024

8/10 Good

Julie, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet room & comfortable king size bed. Both bed light switch are very dusty. The coffee machine is way too dirty to use.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Upon checking in the staff was rude. Our room was not ready when we arrived, so they told us we would get a text when room was ready. Check in was at 4pm. We never got a text. Our room was ready at 7pm. The hotel claimed that they were busy; however, it was obvious they were not at capacity. This is very disapointing. This was our third time staying at the Hilton Waikeloa. Not sure we want to stay here again.
Stayed 7 nights in Sep 2024

6/10 Okay

Timothy, Boise

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Timothy, Boise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a great place to stay if you’ve got a family; there’s lots to do. We stayed at the Ocean Tower, and it was a hike to get to our rental car. We wanted a place where we could come and go easily to explore the island, but that’s just not how this resort is set up. It’s very nice. But it’s $45 a day to park in a lot that’s a 20 minute walk from our hotel, and the only breakfast offered costs $55 per person.
Stayed 4 nights in Sep 2024

10/10 Excellent

ALONGKORN, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to enjoy with family. Lots of things to do and see. Dolphins, turtles and sea life throughout the property.
Stayed 1 night in Sep 2024

2/10 Terrible

Kaicheng

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
poor room clean quality in ocean tower
Stayed 2 nights in Jun 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool side
I loved that the room was easily accessible to the poolside
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely stunning. Our son loved the dolphins. Wild turtles swim into the lagoon daily and swim amongst the guests. It was absolutely gorgeous
Stayed 6 nights in Sep 2024

6/10 Okay

Ismael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was mostly good. Except parking fee was not included in cost. And Need to take a train from one hotel lobby or walk about 3000 steps to your hotel. There was a train that went to each hotel. Parking was rather far if you rented a car..
Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite place to stay
Stayed 7 nights in Sep 2024

10/10 Excellent

Katheen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Zen, Suisun City

Stayed 1 night in Aug 2024