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4.3 out of 5

"Pleasant stay, very comfortable rooms and facilities. " More

By a verified traveller on Mon 13 Aug 2018

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Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room (Bed of 140 cm width)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Privilege, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Mercure Warszawa Grand, you're just a quick walk from Vitkac. You'll find features such as free WiFi in public areas, plus 2 restaurants and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • 13 minutes by foot from Palace of Culture and Science and a 4-minute drive from National Stadium
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Mercure Warszawa Grand ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Warszawa Grand

Everyone (12) Couples (3)
5 out of 5

Posted by , from Bucuresti on 5 Oct 2023

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Comment from Hotel Management

31 Oct 2023 by MWG Team

Dear Nicolae,thank you for giving us 5 stars! We are pleased to hear that your stay was comfortable and successful. We hope to have the opportunity to welcome you back in the nearest future.Kind regards,MWG Team

5 out of 5

Posted by on 14 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Guest Relations Team

Dear Guest, Thank you very much for a high rating:) We hope to see you again, Greetings from Warsaw,

4 out of 5
Pleasant stay, very comfortable rooms and facilities.

Posted by on 13 Aug 2018

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Comment from Hotel Management

13 Aug 2018 by Guest Relations Department

Dear Guest, We very glad that your stay was pleasant and we've met your expectations :) At the same time we hope to see you again in the near future:) Greetings from sunny Warsaw,

5 out of 5

first visit to warsaw

this is a fantastic hotel staff were exceptionally helpful and friendly. Cant wsit to go back

Posted by , from liverpool on 19 Mar 2018

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4 out of 5
This was my third stay in Mercure Grand. Good hotel services, reasonable prices, good location.

Posted by on 8 Apr 2022

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Comment from Hotel Management

11 Apr 2022 by Patrycja

Dear Raimo, thank you for taking time to share your opinion with us. We are truly pleased to hear that your stay was comfortable and that the location was to your pleasing. We hope to welcome you again in the near future. Kind regards, Patrycja

5 out of 5
Hôtel situé près des commences , pas besoin de prendre un transport en commun pour s'y rendre !

Posted by on 20 Oct 2021

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4 out of 5
Les + - bien placé (10 min de palais de la culture et la science) - un excellent petit déjeuner (meilleur que j’ai eu je pense) - propre Les- - pas d’information sur les services de l’hôtel (fitness, spa etc) de la part de personnel qui est peu souriant et réservé.

Posted by on 3 Jan 2020

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5 out of 5
Top Hotel an zentraler Lage. Freundliches und hilfsbereites Personal

Posted by on 23 Jul 2019

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Comment from Hotel Management

6 Aug 2019 by Guest Relations Team

Dear Guest, We very much appreciated regarding your high rating. We glad that your stay was pleasant. At the same time we hope to see you again :) Greetings from Warsaw,

3 out of 5

Posted by on 11 Jun 2019

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Comment from Hotel Management

11 Jun 2019 by Guest Experience Team

Dear Guest, We very much appreciated regarding your high rating. We glad that your stay was pleasant. At the same time we hope to see you again :) Greetings from Warsaw,

5 out of 5
Sehr sauber, sehr zentral, wir konnten zu Fuss bequem den Bahnhof und die Altstadt erreichen. Sehr leckeres Frühstück mit breitem Angebot!

Posted by on 13 May 2019

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Comment from Hotel Management

25 May 2019 by Guest Relations Team

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We glad that your stay was pleasant. We will share your comments with our team and we sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you one more time and we hope to see you again

About the Mercure Warszawa Grand

Location Krucza 28, Warsaw, Masovia 00-522

Property Features

Mercure Warszawa Grand offers its guests a steam room and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified Mercure Warszawa Grand. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Warsaw hotel is smoke free.

  • 299 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Conference rooms
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Warszawa Srodmiescie Station (1 km / 0.6 mi)
  • Metro station: Hoża 04 Tram Stop (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Warszawa Grand offers 299 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Warsaw hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 11 AM.

Grands Brasserie – This restaurant only serves breakfast.

WINESTONE – This restaurant specialises in international cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a steam room and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 70.0 per night.

Pet Policy

  • Pets: PLN 60 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 74 for adults and from PLN 37 for children
  • Self-parking fee: PLN 90 per night
  • Pet fee: PLN 60 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Grand
  • Mercure Grand Warszawa
  • Mercure Warszawa
  • Mercure Warszawa Grand
  • Mercure Warszawa Grand Hotel
  • Mercure Warszawa Grand Hotel Warsaw
  • Mercure Warszawa Grand Warsaw
  • Mercure Hotel Warsaw
  • Mercure Hotel Grand
  • Mercure Warszawa Grand Hotel
  • Mercure Warszawa Grand Warsaw
  • Mercure Warszawa Grand Hotel Warsaw

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.