2/10 Terrible
Genie
Travelled with family
4 Sept 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The place is outdated with run down carpet in rooms. The single rooms are so small. There was No linen in the sofa bed.. We called for some as we had a very long trip and we're so tired. The man comes to our room with a pile of linen. We tell him where to put it and he proceeds to tell us that he will change it. We say that's okay we can do it. Did I mention we were soooo tired? He insisted he had to change it. Twenty minutes later, we threw ourselves on the bed layed down and waited, he finally is done and gives us our privacy to rest. We had asked him to close the bed when he was done AND HE DID NOT..The pillows are the worst like they took cheap cotton balls and filled a sack. The noise from the street from ambulance to revving cars is unbearable. The simple request downstairs for a glass of water is answered by go to your room get a glass and go by the elevator and get a drink. No cups by the water dispenser. Nothing in bathroom to keep the water out, literally flooded floor. Really basic and over expensive a littleaddituinal slippers, bathroom items would go a long way. Very sad.
Genie
Stayed 1 night in Sep 2024