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Mercure Warwickshire Walton Hall Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Warwickshire Walton Hall Hotel & Spa

Outdoor wedding area
Fitness facility
Exterior
Bar (on property)
Sports facility

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
Jubilee Drive, Wellesbourne, Warwick, England, CV35 9HG
  • Charlecote Park
    10 min drive
  • Compton Verney House
    11 min drive
  • Stratford Butterfly Farm
    17 min drive
  • Birmingham (BHX)
    36 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Apartment, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Superior Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Warwick - Stratford-upon-Avon, an IHG Hotel
Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.2 out of 5, Very good, (1000)
The price is €85
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express Warwick - Stratford-upon-Avon, an IHG Hotel

About this property

Mercure Warwickshire Walton Hall Hotel & Spa

Hotel in Warwick with full-service spa and health club
This smoke-free hotel features a full-service spa, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service. Housekeeping is available on request.
Mercure Warwickshire Walton Hall Hotel & Spa offers 197 accommodations with coffee/tea makers and a hairdryer. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Warwick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Walton Hall Spa has 4 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Warwickshire Walton Hall Hotel & Spa. During your stay, you'll be close to Compton Verney House. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Indulge with body scrubs, aromatherapy or facials at Walton Hall Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, fitness classes and hiking/biking trails
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Chedham's Yard and 10 minutes from Charlecote Park
  • Dogs welcome for a fee (restrictions apply)
Mercure Warwickshire Walton Hall Hotel & Spa offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 9300 square feet (864 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Mercure Warwickshire Walton Hall Hotel & Spa. Free self parking is available.

This 4-star Warwick hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10:00 AM.
Oranges&Lemons Brasserie – This brasserie serves breakfast and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Oranges&Lemons Brasserie

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 22 meeting rooms
  • 9,300 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.
The listed optional facilities fee is charged per adult, per entrance, to access the pool area.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Warwickshire Walton Hall Spa
Walton Hotel Warwick
Walton Warwick
Mercure Warwickshire Walton Hall Hotel
Mercure Walton Hall Hotel
Mercure Warwickshire Walton Hall
Mercure Walton Hall
Mercure Warwickshire Walton Hall Hotel & Spa Hotel
Mercure Warwickshire Walton Hall Hotel & Spa Warwick
Mercure Warwickshire Walton Hall Hotel & Spa Hotel Warwick

Mercure Warwickshire Walton Hall Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 315 out of 1002 reviews" "
Rating 8 - Good. 368 out of 1002 reviews" "
Rating 6 - Okay. 161 out of 1002 reviews" "
Rating 4 - Poor. 92 out of 1002 reviews" "
Rating 2 - Terrible. 66 out of 1002 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in the countryside
Lovely situation in countryside with magnificent old Hall. Room fine. Exterior paint work on building gave bad impression. Restaurant ok- but No fresh fruit on menu.
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Love this hotel’s location. Such beautiful surroundings. The rooms could do with a bit of a spruce up, but they are perfectly okay as they are. We brought our dog to stay with us and he was made very welcome and enjoyed having the run of the grounds immensely.
Stayed 3 nights in Aug 2024

8/10 Good

Granville

Travelled with group
Liked: Cleanliness, staff & service
Midlands finest
Great location, happy with overall perception of my booking here.
Stayed 1 night in Aug 2024

6/10 Okay

M

Liked: Cleanliness, room comfort
Disliked: Staff & service
Mecure Warwickshire Walton Hall
No.28 superior room Waldon hall,Stains on bed cushion Key lock not working and was given extra that did not work (moved to a smaller room but was no match) went back to original room and lock battery changed Shower door broken and signs of rust Evening dinner Cod overcooked 2 x Caesar salad salty and replacement also too salty also asked for cod menu instead Food not value for money Swimming pool and spa. Although we was given complimentary passes to the pool and spa, the attendant lied to us saying the mens changing room were out of order when infact it was the womens changing rooms as my wife noticed the urinals in the toilet area,Locker key didn't match number on lock as I result I had to use disabled toilets to change which caused an inconvenience to people who really needed it. Pool side was constantly flooded as drains not adequate Breakfast Very poor variation of breakfast meals, food in buffet section was not replenished as bakebeans had run out at 10am, hashbrowns not cooked properly,felt more hungry after leaving. Summary My wife and I was very disappointed with the stay at this hotel as it suppose to be a special occasion marking our anniversery we booked a superior room and over all it wasn't the most pleasent experience although I have to say we slept quite well, some members of staff were unapologetic in there actions and no acknowledgement that they were in the wrong in regards to the faulty card reader to open the door, would not recommend staying here
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had to visit family and this is a lovely location and near our family. The food is good value
Stayed 2 nights in Aug 2024

6/10 Okay

Vicky

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Certainly not deserving of their star rating
The staff on checkin were not the most helpful. We were instructed to go a very long way round to our room, and when we advised we only had one coffee cup in our room we were told to go to the restaurant ourselves to get one! The breakfast area wasn’t well stocked - no plates. We, and other guests, had to keep asking for items to be replenished. This was half way through service, not even towards the end. The room was clean and comfortable, however toiletries were empty. Both the body wash and shampoo bottles on the side of the bath were empty. No USB points to charge phones, for a fairly new building/renovation this was surprising. Overall not a great experience.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

6/10 Okay

Lee

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Basic hotel ok for pizza, beer and an overnight stay near the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is beautiful and the staff can’t do enough to help you. The day we were checking in I had a horrendous migraine attack and called and asked if we could check in early as I needed to lie in a dark room. The staff not only checked us in early but upgraded us into a room that they thought would be more comfortable given my migraine. So thoughtful and kind. Thank you Walton Hall!
Stayed 4 nights in Jul 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than some reviews have suggested. Staff were pleasant and helpful. Room was large, comfortable and spotless. Breakfast was excellent, dinner was fine but menu was not extensive. Restaurant service was good. Located in beautiful countryside. Did not use the additional cost spa and pool. Only gripe was that the sign on the main road is faded and inconspicuous. I drove past it the first time. The hotel mst be missing out on any passing trade.
Stayed 1 night in Aug 2024

10/10 Excellent

Sian

Stayed 1 night in Jul 2024

6/10 Okay

Daniel, Ilkley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were very helpful, though unfortunately very obviously understaffed. Dinner service was exceptionally disappointing, may people simple left their tables, as no service was offered. It’s a shame things were let down by understaffing. Pool was also closed for repairs too, the pool was one of the reasons for our short visit.
Stayed 1 night in Jul 2024

6/10 Okay

Graham

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Glodi

Overall experience ruined by not being able to sleep because of a
Stayed 2 nights in Jul 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning appearance/dedicated staff/tired rooms.
Nice large room with all the usual facilities of a hotel. However, it is tired and dated. Beautiful setting and grounds which have been kept to an exceptional standard. Room was dated but clean and house-keeping attended daily. It was stifling hot in the room even though I had the window open for the whole weekend. The shower was constantly leaking water at the wall fitting and the plug was broken and couldn't be pulled out the bath after my soak. Breakfast food was very good. Staff were pleasant and helpful.
Stayed 3 nights in Jul 2024

4/10 Poor

Sharon

Disliked: Staff & service
Such a shame as location is beautiful
Hi beautiful setting fabulous hotel need more efficient bar staff and had an issue with towels for room did ask them to be changed but it didn’t happen
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Matthew

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
When I look out window all I see is WEEDS
Really disappointed, this is supposed to be a four star hotel, with the check in they couldn’t explain where our room was and her colleague was doing some sort of fiddle getting staff rates on a room saying what are they going to do SACK ME ?? We got to the room and the door was actually open, not great to look out of your window to see a mountain of weeds outside. In every four star hotel I have been in there is always a fridge to put water and medicines and there was only one sachet of coffee and no complimentary water. I rung up earlier in the day and asked about food and was told there was no need to book for a table, come 7.45pm and there was no tables available for the rest of the night. The menu selection the only words that I could use was pub grub, really not inspiring. Also we asked for mayonnaise and salad cream and was told that they didn’t have any. Also in the rooms there is a total lack of plug sockets, how are you supposed to charge phones, use laptops without said sockets
Stayed 1 night in Jul 2024

2/10 Terrible

Matthew

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid if possible
Unfortunately the stay was awful. On arrival we found out you have to pay £10 per person to use the pool(not included in the price of the room) plus extra to “hire a robe”. The restaurant only had a bar style menu at extortionate prices (£19.50 a burger), my wife’s burger was overcooked and mine was literally raw! Obviously I sent it back and refused to pay for it, also no room service. The following night we ate else where. In the room the cups had not been washed with a soggy teabag next to them, reception did resolve this but shouldn’t have been like that in the first place. The light fittings were hanging off the wall, broken plug in the bath and the room boiling hot making it hard to sleep. Looking at other rooms the window frames were rotting although ours were ok. Breakfast is a buffet style which was ok but only grey tasteless scrambled egg available and the pastries were stale. Have emailed them(never felt the need to do this before) but not had a reply not even after confirming they received the email after calling them. We should have looked at the reviews before booking! It’s a shame as the hotel is located in beautiful grounds and the front of house staff lovely, shame about the management.
Stayed 2 nights in Jun 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting and friendly staff
Friendly staff. Great location. Beautiful parklands. Hotel clean. Breakfast good. Needs electric car charging points urgently.
Stayed 3 nights in Jun 2024

2/10 Terrible

Allison

Stayed 2 nights in Mar 2024

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were clean and tidy, Food was very good. too few staff serving at the bar and selection was not great. the hotel is looking tired.
Stayed 1 night in Jun 2024

10/10 Excellent

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning manor house with modern comforts
Beautiful location, lovely and quiet, friendly staff and a nice breakfast.
Stayed 1 night in Jun 2024

8/10 Good

Jacob

Stayed 2 nights in May 2024