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citizenM Washington DC Capitol

4.0 star property

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King Room | Premium bedding, pillow-top beds, in-room safe, desk
Rooftop terrace
Property amenity
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
550 School St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪6 min walk‬
  • National Mall
    ‪7 min walk‬
  • White House
    ‪4 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪12 min drive‬

Room options

View all photos for King Room

King Room | Premium bedding, pillow-top beds, in-room safe, desk

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Washington Capitol - Natl Mall by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (2713)
The price is €186
for 1 room
includes taxes & fees
11 May - 12 May
Holiday Inn Washington Capitol - Natl Mall by IHG

About this property

citizenM Washington DC Capitol

Central hotel connected to a railway/underground station in Washington with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk and a computer station. Housekeeping is available on request.
CitizenM Washington DC Capitol offers 252 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at citizenM Washington DC Capitol. During your stay, you'll be connected to a railway/underground station and just a quick walk from National Mall. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include a 24-hour business centre, 7 meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of National Air and Space Museum and National Mall
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 7 meeting rooms, and coworking spaces are available. The business-friendly citizenM Washington DC Capitol also features a fitness centre, coffee/tea in common area, and express check-in.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - open 24/7 – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Sushi by Bou – This sushi bar specialises in Japanese cuisine and only serves dinner. Open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • canteenM - open 24/7
  • Sushi by Bou

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height bed
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

citizenM Washington DC Capitol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1629 out of 2510 reviews
Rating 8 - Good. 531 out of 2510 reviews
Rating 6 - Okay. 202 out of 2510 reviews
Rating 4 - Poor. 90 out of 2510 reviews
Rating 2 - Terrible. 58 out of 2510 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sutheree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM was a great hotel. Rooms are small but perfect for 2 people. We loved how you can control everything from an Ipad. Its very close to the L'Enfant metro. Close to the the National Air and Space Museum.and 0.9 miles to the Washington Monument. Food options are scarce for the area but the hotel has a restaurant and door dash is available. We felt very safe in the area. The staff was excellent. Very helpful. Definitely recommend and will stay at other CitizenM hotels given the opportunity.
Stayed 4 nights in Jan 2025

10/10 Excellent

VIVEK

Stayed 2 nights in Jan 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Location
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location. Small but comfy room

Great location. Friendly staff. Comfortable bed. The room in tiny, but it gets the job done.
Stayed 1 night in Jan 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

Paulina

Stayed 1 night in Jan 2025

10/10 Excellent

Lidiia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an amazing property
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service

Overpriced, poor service, tiny rooms

They gouge you on price when there is a special event in town. Decor is low-class tacky, based on "little boy humor" such as the bookend in the TV lounge of dogs mating. The "do not disturb" card says "don't come in, there's someone naked in here". Room is tiny, almost claustrophobic, too small for more than 1 person. Bar forgot our pizza order our first night there, forgot our drink order a couple of days later. Refused to put the TV set on the channel that EVERY PERSON IN THE LOUNGE WANTED TO SEE because of some manager's "policy" - we asked multiple times, multiple employees, and all said the manager's "policy" forbade showing that channel. The only benefit is that it's walking distance to landmarks (Washington Monument, Capitol, museums). Terrible all-around experience, will never stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Smallest hotel rooms ever!

These hotel room are the tiniest rooms ever! The room was smaller than my closet at home. The size was so inadequate for a 6'6" man as the bed was too small for him to even stretch out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, nothing complaints
Stayed 1 night in Jan 2025

4/10 Poor

Roger

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great. It's very new, so all in good condition. Small room but efficient. Great breakfast. The only thing I didn't like were the dark hallways and weird artwork.
Stayed 1 night in Jan 2025

10/10 Excellent

Bensalah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be going there again!! The hotel design is unique, the staff members are very helpful. The rooms are very clean but not too big, enough for one or 2 people. It’s great if traveling for work, just want to have a getaway alone and rewind or enjoy a couple staycation for an occasion. The food in the sushi bar upstairs is delicious!!
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service

Terrible

Will never stay at another Citizen M ANYWHERE.
Stayed 3 nights in Jan 2025

8/10 Good

ronald

Stayed 3 nights in Jan 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here multiple times. Staff is always friendly and helpful, rooms are clean and enjoyable, and the breakfast is excellent.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very convenient to the Washington Mall and Capitol.
Stayed 3 nights in Jan 2025

6/10 Okay

Keith

Stayed 3 nights in Jan 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions.
Stayed 3 nights in Jan 2025

2/10 Terrible

Dameion

Travelled with partner
Disliked: Amenities
The room is extremely small. If theres more than 1 person, you will have to climb over eachother to get out of bed. We never had heat the entire 4 day stay, we reported the issue immediately after arriving and the problem was never fixed. Our room was cold the entire time. We ended up cutting our trip short just to get out of that place.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Arshia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We had no working heater in our room. They eventually brought up a portable heater that wouldn’t even stand up and we had to lean it against the wall.
Stayed 1 night in Jan 2025