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Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property

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Photo gallery for Crowne Plaza Crystal City-Washington, D.C. by IHG

Exterior detail
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
1480 Crystal Drive, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪14 min walk‬
  • Pentagon
    ‪6 min drive‬
  • Arlington National Cemetery
    ‪10 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sheraton Pentagon City Hotel

  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (2126)
The price is €254
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Sheraton Pentagon City Hotel

About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

Hotel with free airport shuttle, near Arlington National Cemetery
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Crowne Plaza Crystal City-Washington, D.C. by IHG offers 308 air-conditioned accommodations with a safe and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Crystal City-Washington, D.C. by IHG. During your stay, you'll be within walking distance of Fashion Center at Pentagon City. Free WiFi in public areas, a free round-trip airport shuttle and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Smithsonian Institution and a few minutes from National Mall
  • Free airport shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Crystal City-Washington, D.C. by IHG. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Arlington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Crowne Plaza Crystal City-Washington, D.C. by IHG has a restaurant on site.
Potomac Social Tavern – This gastropub specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks Coffee – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered parking on site (USD 44 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults and USD 7.00 to 8.00 for children
  • Covered self-parking fee: USD 44 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Crowne Plaza Crystal City-Washington, D.C. by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 508 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anne

Travelled with partner
Liked: Amenities
Easy walk to the metro. Good food options. Friendly staff. Clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeanelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Being able to have breakfast on site. Staff was great and very friendly
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Liked: Property conditions & facilities
Nice lobby and resraurant. Room carpet was dirty. Room assigned was over the a/c unit
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was near the Metro, which we used daily. Also liked the Starbucks there! The airport shuttle was convenient too!
Stayed 3 nights in Nov 2024

8/10 Good

Veronica

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had issues with room key everyday.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa, Branford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crown Plaza was close to public transportation. Even though its located in Virgima, its closer to downtown DC metro than other parts of DC. This hotel is a great value for your money. I plan to stay here every time i go to the DC area. I've affectionately named it "My Spot".
Stayed 2 nights in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
It was a very quiet place to stay. Nice and clean and the staff was friendly. The bad, we had to wait over an hour for the shuttle to pick us up from the airport and bring us back to the hotel. The bed was extremely hard and not very comfortable. And one thing that my OCD couldn’t let go was the outlets that are built into the lights on the night stands do not work ! It kind of sucks when you have all your electronics to plug in to charge and can’t utilize them! All in all, it was a “ just ok” stay.
Stayed 1 night in Oct 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Ron

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Freddy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses can be upgraded for better support. We had backaches in the morning.
Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Aliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a half block from the metro station that took us right into down town D.C. with ease.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this location multiple times over the past 12 years, I’ve never had a problem, not one. The staff is very friendly and professional, check in is always easy, they always have the room ready, housekeeping comes in and freshens up while I’m gone, I stayed in 307 and it was everything we needed it to be, the headboard that’s attached to the wall is a little old and worn but other then that, it was great. The location is close to the metro, shopping, stores, or if you just want to go for a nice evening walk, there’s the long bridge or whatever close by. It’s just a great place to stay in my opinion
Stayed 3 nights in Aug 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was close to the metro and had lots of shops and restaurants in the area. Hated having to pay so much for parking. But that seems to be true in DC.
Stayed 2 nights in Aug 2024

6/10 Okay

Rosaura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend was scare she saw rats in the room and they change to another room.
Stayed 2 nights in Aug 2024

2/10 Terrible

Aswad

Travelled with family
Bed bug infestation
Horrible experience. We woke up with bites/hives on our body. Assuming from bed bugs. We had another couple who rented a room several floor away and the same case for them as well. We just got back home today and hoping it doesnt spread around the house.
Stayed 3 nights in Aug 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay but we came in at Dulles airport but it is so much closer to fly into Reagan airport.
Stayed 3 nights in Aug 2024

6/10 Okay

XIANXIAN

Liked: Cleanliness, property conditions & facilities
Solid hotel but not memorable visit due to many flies and mosquitoes
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is conveniently located, comfortable hotel. The staff were extremely helpful and had great recommendations about the surrounding area. Our stay was great!
Stayed 1 night in Jul 2024

10/10 Excellent

Ta'Onte

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Robert jr

Liked: Cleanliness, property conditions & facilities
I liked that the hotel was close to public transportation.
Stayed 5 nights in Aug 2024