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Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Exterior
Seasonal outdoor pool
Exterior
Seasonal outdoor pool
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
  • Gym
  • Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    3 min walk
  • National Mall
    5 min walk
  • Smithsonian Institution
    8 min walk
  • Washington, DC (DCA-Ronald Reagan Washington National)
    12 min drive

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 42 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Hotel with 2 restaurants, a quick walk to National Mall
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel offers 536 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from National Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at 21st Amendment
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute walk from National Air and Space Museum and 5 minutes on foot from National Mall
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
21st Amendment – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Capitol Bistro – This restaurant specialises in American cuisine and only serves breakfast. A children's menu is available. Open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 53.10 per day)
  • Secured, covered extended parking on site (USD 53.10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 21st Amendment
  • Capitol Bistro
  • Starbucks

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 150 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self-parking fee: USD 53.10 per day (in/out privileges)
  • Covered extended parking fee: USD 53.10 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1238 out of 2497 reviews" "
Rating 8 - Good. 720 out of 2497 reviews" "
Rating 6 - Okay. 340 out of 2497 reviews" "
Rating 4 - Poor. 132 out of 2497 reviews" "
Rating 2 - Terrible. 67 out of 2497 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Only thing missing was a microwave in the room.
Stayed 3 nights in Aug 2024

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Requested a room away from train side through booking and had to push the request at time of check in. Staff told me rooms weren’t clean and we checked in after 3:00 I told he we would wait then she found a room. Otherwise it was a nice stay. Close to walk to Mall.
Stayed 2 nights in Aug 2024

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice the only problem it wasn't close to a grocery store.
Stayed 8 nights in Aug 2024

10/10 Excellent

nora

Liked: Cleanliness, amenities, room comfort
Stay was a great experience. Staff very helpful and friendly. Rooms very clean and comfortable. Walking distance from museums, monuments and restaurants. Excellent choice, highly recommended.
Stayed 4 nights in Aug 2024

2/10 Terrible

Paritosh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No microwave, no breakfast included, noisy AC, dirty and worn-out carpet, no channel on TV, fridge outer wood door rubbing carpet, table in between bed drawers open itself—worst experience. Expedia needs to work with hotels to show the available services. Feel scammed by Expedia
Stayed 2 nights in Aug 2024

4/10 Poor

Candice

Business traveller
Disliked: Property conditions & facilities
Property in desperate need of refurbishment! The first room I was given was spacious however the carpet had a large ugly stain and overall looked dingy. The front desk staff promptly changed me to another room upon request. The second room didn’t have a huge stain on the carpet but still seemed a bit dark and dingy. The AC unit was extremely loud which I did not like. I would not stay here again .
Stayed 2 nights in Aug 2024

8/10 Good

jasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were welcoming and helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

Sean

Travelled with family and small children
I stayed just one night at this property during a rest stop on our road trip. By the time we checked into the hotel, it was almost dinner so we ate at the restaurant at the hotel. My kids were excited to go in the rooftop pool, but to our dismay after they changed into their swimsuits after dinner, the pool had closed. They closed at 8pm. They didn't open until 10am the next morning. And checkout is at 11am. During the time that they were in the pool, the lifeguard took a break, so everyone needed to get out of the pool until he returned. With limited time, I found this ridiculous.
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walkable
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great except the outside of the wi Dow wa really dirty. We chose a high room for a view and could not see out of the window. Light did. It work. Overall great hotel. Very friendly staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Stayed 3 nights in Aug 2024

4/10 Poor

Lili

It was fine. Super busy and beds were hard. I’ve stayed at much better Holiday Inns
Stayed 1 night in Aug 2024

10/10 Excellent

Agustin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Laurie

Travelled with family, Travelled with family and small children
Room was a bit late at check-in. The tub dripped all the time but other than that it was a great stay. Have stayed there before and will stay again. Wonderful location close to the Mall and the Metro.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was the best Holiday Inn we've ever stayed in.
Stayed 2 nights in Jun 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location for visiting the National Mall! This property is within easy walking distance to the Capitol building, Air and Space Museum, Museum of Natural History, and Botanical Gardens. There is a metro subway station L'Enfant Plaza only about a block away that can take you all over to other sites. It is about $2.25 per ride. The parking here is very good with underground parking with in/out privileges. The rooftop pool is very good but is only open from 10am to 8pm. I wish they had a microwave in the rooms but there are mini-fridges in the rooms. I would stay here again.
Stayed 3 nights in Aug 2024

6/10 Okay

Sarmad

Liked: Cleanliness
Was there for one night , arrived late , was small issue with washbasin plumbing … Let me say staff are wonderful and very helpful, many thanks to staff
Stayed 1 night in Aug 2024

8/10 Good

catlos

Stayed 2 nights in Aug 2024

6/10 Okay

Shawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would have been great if the train wasn’t right out side the window other then that very friendly good food on site and clea
Stayed 4 nights in Aug 2024

8/10 Good

William, San Diego

Travelled with partner
Liked: Cleanliness, property conditions & facilities
While not a luxury resort by any means - this location is wonderful for touring the Nat'l mall and Smithsonian - easy walk to subway trains and short ride on subway from Reagan - commuter rail is right there giving way to easy access to Baltimore - recommend - pets on floor 2
Stayed 5 nights in Aug 2024

10/10 Excellent

Gongwei

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

RICHARD VILLA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service by the hotel staff.
Stayed 7 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024