Private host

Hotel Heron Old Town Alexandria

4.0 star property
VIP Access

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Photo gallery for Hotel Heron Old Town Alexandria

Lobby
Rooftop terrace
Terrace King | Frette Italian sheets, premium bedding, minibar, in-room safe
Lobby
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
699 Prince Street, Alexandria, VA, 22314
  • Market Square
    ‪5 min walk‬
  • Alexandria City Hall
    ‪5 min walk‬
  • John Carlyle House
    ‪7 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Two Queen Guestroom

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe King ADA

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Corner King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heron King

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Guestroom

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Two Queen

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Terrace King

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Two Queen ADA

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Heron Old Town Alexandria

Alexandria hotel in Old Town Alexandria with bars/lounges and 24-hour fitness centre
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Additionally, valet parking, a 24-hour front desk and wedding services are on-site. Housekeeping is available on request.
Hotel Heron Old Town Alexandria offers 134 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. 65-inch Smart televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Heron Old Town Alexandria, you're just a quick walk from Market Square. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from MGM National Harbor Casino and 12 minutes from National Mall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and a porter are also featured at Hotel Heron Old Town Alexandria. Parking is available for a fee.

This 4-star Alexandria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.
Hotel Heron Old Town Alexandria has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 5 per cent destination fee will be charged.
  • Resort fee: USD 30.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20 per person
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 150
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Heron
Hotel Heron Alexandria
Heron Old Town Alexandria
Hotel Heron Old Town Alexandria Hotel
Hotel Heron Old Town Alexandria Alexandria
Hotel Heron Old Town Alexandria Hotel Alexandria

Hotel Heron Old Town Alexandria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 157 out of 189 reviews
Rating 8 - Good. 25 out of 189 reviews
Rating 6 - Okay. 1 out of 189 reviews
Rating 4 - Poor. 2 out of 189 reviews
Rating 2 - Terrible. 4 out of 189 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Catherine

Disliked: Staff & service
Not goof
Stayed 1 night in Nov 2024

10/10 Excellent

Shadan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Virginia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location
Stayed 3 nights in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time here at Hotel Heron. I was able to check in early and the young lady at the desk was extremely helpful and friendly. She was very knowledgeable about the history of the building and knows her customer service. A big thank you to her! The room was comfortable and quiet. The king size bed was so comfortable it was hard to get up in the morning. I went to the rooftop Terrace in the evening to look at the full moon and enjoy the warmth of the fire pits.
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Stayed 1 night in Oct 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Beautiful design and amazing restaurant Kiln!
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel is in a perfect area to do all things Old Town related. The staff was wonderful. Rooms are a little small, but not bad. Our biggest problem was that the bathroom door was see thru and they had a huge mirror that angled directly from the bed into the bathroom door. Anyone using the bathroom was completely visible to anyone else in the room no matter where they were.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness
Well located, kind staff, GREAT selection of in room snacks!
Stayed 2 nights in Oct 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

MICHAEL

Stayed 3 nights in Oct 2024

8/10 Good

Yasmyne D Salhia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was close to the roof I’m assuming so every night we heard the party up there which wasn’t too bad because it ended at a decent time but still a little loud. The area is great it is a perfect location. The food at the restaurant was great and the room itself was pleasant. Wish the water pressure was a bit stronger but it was very clean and well managed. I’d recommend this to friends for sure!
Stayed 3 nights in Oct 2024

10/10 Excellent

alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the Heart of Old Town
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Khary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Heron is a hidden gem in downtown Alexandria! Loved the unique boutique mouthfeel of this amazing vacation destination, and the staff made sure we my wife and I had a one-of-kind stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Stayed 6 nights in Oct 2024

8/10 Good

Kathleen

Stayed 3 nights in Oct 2024

4/10 Poor

William

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Hotel PROPERTY itself is fine. My issues were entirely with the staff and management of the Hotel. They do not like the fact hat I booked through Expedia with the Pay at Property option. They literally refused to give me a Folio on checkout even after I explained the feature to them and that I payed the property when I arrived. The 2 ladies at the desk said directly that "I didn't understand how a third party booking service works". I stay in lots of Boutique hotels booked through Expedia and am used staff not understanding how the Pay at the Property feature of Expedia booking works. I am used to staff assuming I paid through. Eventually when I walk them through the process they understand that Expedia only reserved the room. This is the first time I've ever had a staff basically REFUSE to give me a receipt for my stay. I had to leave without the folio and I have to admit that by that time I was getting upset. I called later to try and get a receipt and got similar resistance from a different member of staff. Later on a different call, I finally got a staff member to admit they COULD send me a receipt but they never actually sent it after agreeing that would. I had to call them 9 times and send 2 emails. I asked for the manager several times and never got the manager. I will never stay here again. Again the property itself is fine but this staff and this includes SEVERAL people that I interacted with are the most unprofessional I have ever come across and I travel a LOT.