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Medina Palms

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Medina Palms

3 outdoor pools, pool loungers
Garden
Luxury Villa, 3 Bedrooms | Select Comfort beds, in-room safe, laptop workspace, iron/ironing board
Villa with Private Pool | Select Comfort beds, in-room safe, laptop workspace, iron/ironing board
Interior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • Parking included
  • Room service

Explore the area

Map
Plot 2, Turtle Bay Road, Watamu
  • Prawn Lake
    1 min walk
  • Watamu Beach
    17 min walk
  • Mida Creek
    4 min drive
  • Malindi (MYD)
    30 min drive

Room options

View all photos for Villa with Private Pool

Villa with Private Pool | Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Villa with Private Pool

  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for One-Bedroom Suite

Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

One-Bedroom Suite

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa

Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Luxury Villa

  • 416 sq m
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Bed

View all photos for Luxury Villa, 3 Bedrooms

Luxury Villa, 3 Bedrooms | Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Luxury Villa, 3 Bedrooms

  • Ocean view
  • Sleeps 6
  • 1 Double Bed and 4 Large Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Deluxe Suite, 2 Bedrooms

  • 139 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Duplex Suite

Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Duplex Suite

  • 279 sq m
  • Sleeps 4
  • 1 Large Single Bed and 1 Single Bed

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About this property

Medina Palms

Luxury hotel with 3 restaurants and 3 outdoor pools
This hotel features 3 restaurants, 3 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Medina Palms offers 50 shared accommodations with air conditioning, a safe and complimentary bottles of water. Beds feature Select Comfort mattresses. Accommodation at this 4.5-star hotel has kitchenettes with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
During your stay at Medina Palms, you're just a quick walk from Prawn Lake. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and 2 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Indulge with body treatments, hot stone massages or body wraps at the spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes a gym
  • Steps from Prawn Lake and a 4-minute drive from Watamu Beach
  • Train station pick-up, train station drop-off and shopping centre shuttle service available for a fee
Medina Palms offers its guests 3 outdoor swimming pools and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 1300 square feet (121 square metres) and includes conference space. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Medina Palms. A shopping centre shuttle and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Watamu hotel.

The hotel hosts a free manager's reception daily.
Medina Palms has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Highchair
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Chef service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Mixer
  • Oven
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Shared accommodation

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Medina Palms

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Medina Palms offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Medina Palms Hotel
Medina Palms Watamu
Medina Palms Hotel Watamu

Medina Palms Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 21 out of 25 reviews" "
Rating 8 - Good. 4 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dhruti

Stayed 4 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff who were most helpful
Stayed 4 nights in Dec 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

LINDA

Travelled with group
Liked: Staff & service, property conditions & facilities
Lovely establishment for a quiet rejuvenating get away.
Stayed 2 nights in Oct 2023

10/10 Excellent

Fatuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend one of the best resort I have ever stayed (:
Stayed 2 nights in Oct 2023

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Madina Palms was simply outstanding from the time we checked in all the way through to check out. Our experience at this hotel was flawless. A special shout out to the entire team who work so hard to make the dream happen. We will visit again whenever we find ourselves in beautiful Watamu. Highly recommended.
Stayed 4 nights in Jun 2023

10/10 Excellent

Pape

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were excellent. Kids loved it
Stayed 3 nights in Jul 2023

10/10 Excellent

Peter, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This must rate as one of the best hotels i have ever stayed in. The food is fabulous. An outdoor restaurant. Great seafood. The room was great. Clean and beautiful. I really liked it. The facilities are great. A beach and lovely swimming pools. I will go back for sure.
Stayed 5 nights in Jun 2023

10/10 Excellent

Marco

Stayed 1 night in Jun 2023

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This is a great peaceful hotel with fantastic staff and great rooms. The private beach area was a highlight with it’s only little bar and restaurant
Stayed 7 nights in Mar 2022

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watson Safari
We only stayed for two nights after a week on safari and it was the perfect place to re-group and relax before our next adventure. Highly recommend Medina Palms for families.
Stayed 2 nights in Dec 2021

8/10 Good

Miki

Stayed 10 nights in Dec 2021

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. The staff were even better. Do not hesitant to book, you will not regret it!
Stayed 2 nights in Nov 2021

10/10 Excellent

Jean Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best service
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay but we enjoyed it overall. The staff was great and friendly. It is also kid friendly. Their service was effortless and went out of their way. The food was great. I would recommend this resort anytime. We will back but for a longer stay.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are wonderful, it’s stocked with everything. Ann, Peter, Bosch just make you feel like you’re home; the food is such a huge and tasty spread, the pools are fantastic, always clean, beautifully clear and less than a minute walk from the beach.
Stayed 2 nights in May 2021

10/10 Excellent

Fabio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, con camera penthouse da 280mq veramente bella. Personale disponibile e simpatico
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erinomainen, eksklusiivinen paikka
Palvelu pelaa hienosti ja ystävällistä henkilökuntaa riittää. Avarat huoneistot ja useita mahdollisuuksia rentoutumiseen. Hotellilla ei sallita "äänekästä" elämää (musiikkikaiuttimet yms) mm. altailla. Hyvä aamupala.
Stayed 8 nights in Oct 2023

10/10 Excellent

WELLY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe expérience, service merveilleux, personnel chaleureux et très très beau cadre. Je reviendrai définitivement!
Stayed 1 night in Jul 2022

10/10 Excellent

Ayelén

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Espectacular ! Volveremos !!!
Stayed 1 night in May 2022

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021