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American Inn & Suites Waterford

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for American Inn & Suites Waterford

Lobby
Reception
Lobby sitting area
Standard 1 King Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Banquet hall

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
7076 Highland Rd, Waterford, MI, 48327
  • Huron River
    ‪2 min drive‬
  • Pontiac Lake State Recreation Area
    ‪3 min drive‬
  • Union Lake
    ‪6 min drive‬
  • Pontiac, MI (PTK-Oakland County Intl.)
    ‪6 min walk‬

Room options

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (875)
The price is €114
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

About this property

American Inn & Suites Waterford

Inn in Waterford with sauna and 24-hour business centre
Along with an indoor pool, this inn has an outdoor pool and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a 24-hour business centre and a business centre.
American Inn & Suites Waterford offers 111 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Bathrooms include baths or showers with in-room jetted baths and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
During your stay at American Inn & Suites Waterford, you'll be within walking distance of Pontiac Lake State Recreation Area. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a sauna
  • Just a 2-minute drive from Huron River and a few minutes from Pontiac Lake State Recreation Area
  • Pets welcome for a fee
American Inn & Suites Waterford offers its guests an indoor pool, an outdoor pool, and a sauna. There's a snack bar/deli on site. You'll find a 24-hour business centre on site.

Public spaces have free WiFi. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly American Inn & Suites Waterford. Self parking is free.

Smoking is allowed in designated areas at this 3-star Waterford inn.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Lift (97 centimetre wide door)
  • Raised toilet seat (53 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

American Inn & Suites Waterford Reviews

Reviews

6.0
Rating 10 - Excellent. 183 out of 970 reviews" "
Rating 8 - Good. 232 out of 970 reviews" "
Rating 6 - Okay. 174 out of 970 reviews" "
Rating 4 - Poor. 160 out of 970 reviews" "
Rating 2 - Terrible. 221 out of 970 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Stayed 1 night in Oct 2024

2/10 Terrible

Nicholas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor a spend extra for nicer
Room was filthy and had bugs. There were cob webs in the corners, stink bugs in the beds, bathroom fan had no cover, tub/shower was dirty with soap scum, blinds were being held up with scotch tape, bed head board was covered in what I hope was drywall dust. And that was just the room. The hotel appears to have been a really nice place maybe 20 years ago but has fallen to neglect. It looks like some renovations are being attempted but they are either doing them DIY or are hiring the cheapest contractors that side of Michigan. Booked a two night stay and left a day early. I guess that’s what I get for going the cheap route. I’ve stayed in some questionable places but this one was laughable. It doesn’t even seem like they tried to make it nice. I really wish I would’ve taken photos to share. Take my word for it and don’t cheap out like I did.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would recommend
Stayed 3 nights in Aug 2024

6/10 Okay

Hollie

Stayed 1 night in Oct 2024

2/10 Terrible

Rorie

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shannon

Business traveller, Travelled with partner
Liked: Property conditions & facilities
The front desk staff employees are so Nice, kind, Wonderful & polite Great Location I stay frequently Thanks everyone Even being short staffed All jobs these days You All keep a smile 😊 Loyal Guest Shannon M. Hall Traveling Nurse
Stayed 1 night in Oct 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
We did not stay. We walked in the room, took a video and walked out. The room was disgusting. I asked for a refund, the front desk lady told me no and that I needed to contact Expedia. I walked out.
Stayed 1 night in Oct 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vinimos a un torneo de soccer de mi hijo y decidimos hospedarnos en este lugar y fue una decisión muy buena nos gustó es aceptable
Stayed 1 night in Oct 2024

6/10 Okay

Deborah S

Stayed 1 night in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Jodi

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Krissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca is really helpful. Love coming here for a quick overnight with my man
Stayed 1 night in Jul 2024

4/10 Poor

April

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very run down. They didn't give bath sized towels in the room and there were no towels at all available at the pool. The lock on our door had been damaged and it did not feel very safe. The room was not very clean and was very outdated. The blowdryer did not work. The room was extremely stuffy and warm and the air barely worked. It was nowhere near worth the price we paid for this room.
Stayed 1 night in Oct 2024

6/10 Okay

Therese

Stayed 2 nights in Oct 2024

6/10 Okay

Ken

Stayed 1 night in Oct 2024

2/10 Terrible

Maureen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Why didn’t I read the reviews?!? I have never checked into a hotel and then checked out within 10 minutes before, but I have now! This property appears to be partially abandoned, broken out windows torn screens, unspeakable filth, garbage in the hallways, on and on! The two young women at the front desk were truly trying their best, but I hope they find other employment! I know some of the responses to other reviews say they are undergoing renovations, but they should be undergoing demolition! Do NOT stay here!!
Stayed 1 night in Oct 2024

8/10 Good

Shatish

Stayed 2 nights in Sep 2024

2/10 Terrible

Zachary

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
TV and window were broken in our room when we got there. The toilet seat had no lid. the room looked as though it was never cleaned; thankfully the sheets were and we didn't see any bed bugs. There was a used condom under one of the beds as well. Hallways were filthy and sticky; children just lingering everywhere. Stunk like cigarettes as well 
Stayed 2 nights in Oct 2024

2/10 Terrible

Macomb

Travelled with family
The place was loud and dirty and to many people doing god knows what all hours of the night
Stayed 7 nights in Oct 2024

6/10 Okay

patrick

Liked: Staff & service
Hallways not clean at all. Room very average and mediocre.
Stayed 2 nights in Oct 2024

4/10 Poor

Larry

Disliked: Cleanliness, property conditions & facilities, room comfort
Old facility and not clean. Noisy visitors in the middle of the night, both nights.
Stayed 2 nights in Oct 2024