The staff were very friendly and helpful, the hotel was clean and warm. The cleaning staff did an excellent job every time. We used a cot bed that unfortunately was not set up properly and fell down a few times that we had to rectify ourselves.
Restaurant and food was to an excellent quality, if a little pricey but the bar was surprisingly clean and bright. We enjoyed the breakfast every day and had a variety of foods for everyone, including a vegan cooked breakfast.
Unfortunately, when other guests did disturb us we felt that the staff didn't do enough and this had to be escalated to management, but the following day they did respond very quickly. Unfortunately for anyone who stayed that one night may not have seen the rectification of the matter. Overall it was an enjoyable stay.