Best Western Watertown Inn and Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Watertown Inn and Suites

Blackout curtains, iron/ironing board, free cots/infant beds
Blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool, open 7 AM to 11 PM, pool loungers
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
3901 9th Ave Se, Watertown, SD, 57201
  • Terry Redlin Museum
    16 min walk
  • Redlin Art Center
    16 min walk
  • Watertown Mall
    4 min drive
  • Watertown, SD (ATY-Watertown Regional)
    15 min drive

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Watertown Inn and Suites

Family-friendly hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and a children's pool.
Best Western Watertown Inn and Suites offers 66 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with satellite channels.

This Watertown hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Best Western Watertown Inn and Suites. During your stay, you'll be within walking distance of Terry Redlin Museum. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Terry Redlin Museum and 6 minutes from Goss Opera Hall
  • Dogs welcome for a fee
Best Western Watertown Inn and Suites offers its guests a kids' pool, an indoor pool, a waterslide, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. The family-friendly Best Western Watertown Inn and Suites also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Watertown hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Watertown Suites Watertown
Best Western Watertown Inn Suites
Holiday Inn Express Hotel Suites Watertown
Best Western Watertown Inn and Suites Hotel
SureStay Plus Hotel by Best Western Watertown
Best Western Watertown Inn and Suites Watertown
Best Western Watertown Inn and Suites Hotel Watertown
Holiday Inn Express Hotel Suites Watertown an IHG Hotel

Best Western Watertown Inn and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 255 out of 495 reviews" "
Rating 8 - Good. 153 out of 495 reviews" "
Rating 6 - Okay. 44 out of 495 reviews" "
Rating 4 - Poor. 28 out of 495 reviews" "
Rating 2 - Terrible. 15 out of 495 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Grandkids loved the waterslide and pools. Just wanted somewhere adjacent to walk in nature instead of in parking lots.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Renea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed
Stayed 5 nights in Aug 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Kateri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for 9 yr old birthday
Everyone was super friendly and helpful. We had a great time swimming and the birthday girl had a great birthday.
Stayed 1 night in Aug 2024

6/10 Okay

Shannon

Liked: Cleanliness
The people in the adjoining room, who had children, were noisy, early in the morning. It was almost like they were bowling in the hallway. So we goy up earlier then planned. Then we went down for breakfast, all the tables were occupied or saved for family members. There was one table available so I went to the service door and asked the person in there for a wash rag so I could clean a table. That person deemed very unstable, like he was having a hard time thinking through process, I couldn't decide if they were feeling the effects if alcohol or maybe even disabled. The waffle maker, the one on the left with the 4 smaller waffles really needed spray as everyone who made a waffle from that machine couldn't get them out. Really could use a third machine for weekends. The service person came out to do stocking and was again distracted and very slow at filling the creamer and sugar containers at the coffee station.
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsey

Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent pool area for the kids. Rooms and very nice as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2024

10/10 Excellent

John, Elk Mound

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
New wing great, old wing not so much
We have stayed here often over the last couple of years and the north wing is fantastic. Bigger rooms, better bathroom. The west wing is something to be desired. The carpet in the west wing made our kids feet black on the bottom. Entire room is jus was just blah. Breakfast is nice and equal to any other hotel. The water slide and pool area are great for the kids. Overall worth the price if you stay in the north wing. There should be a $50 difference in price if you stay in the west wing..
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 3 nights in Jul 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dissatisfied with dogs
After the barking dogs next door checked out, our stay definitely improved. I can't believe hotels now allow dogs. I am extremely allergic not to mention the constant barking drove me crazy. In the lobby a dog actually jumped up on me and chased me. Not sure i will stay here again despite the fact that my kids love the pool and water slide.
Stayed 8 nights in Jul 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in the pool every day! The room was clean, breakfast was pretty good, and everyone was nice. Only complaint would be the water pressure in the showers is terrible, but I would still stay again!
Stayed 3 nights in Jul 2024

8/10 Good

Christie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel- clean but could use an update but still nice
Stayed 1 night in Jul 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean feeling!
Stayed 1 night in Jun 2024

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the place to stay in Watertown SD
The staff at this hotel were so friendly, helpful and nice. The breakfast has a few Gluten Free options ( just ask ) Great location for kids big and small
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great costomer servise. Clean room, great breakfest.
Stayed 1 night in Jun 2024

10/10 Excellent

Amanda

Stayed 1 night in Jun 2024

2/10 Terrible

Denise

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby smelled bad and the hallway smelled strong of propane. Was told it’s the dryers. Our room smelled like wet dog it was awful. Floor/carpet was sticky and felt dirty on bare feet.
Stayed 1 night in Jun 2024