6/10 Okay
A J
Travelled with family
19 Aug 2024
Liked: Cleanliness, room comfort
2 Night stay for 3
Beautifully, beautifully, clean room, 10/10 to the pleasant, friendly, cleaning staff.
Not sure why we had to deal with the consierge as well as the people at the front desk. It was not immediately clear to me, who was who.
Suddenly, upon check-out I was told the cost for 2 nights of valet parking was now $100 instead of the $80 it was at check-in and in the email communications I had received since I booked the accomodation, 2 months prior. Bad manners I thought. (but I paid it of course).
One of the night duty staff were not able to sort an issue with the coffee machine in our room other than to say he thought it was faulty. He tried but couldn’t find a replacement. He apologised but still left the faulty machine in the room. At check-out I let the front desk staff know.
The water from the shower flows out under the shower door even with the bath mat there, onto the tiles. One needs to take care not to slip over.
It may be an idea to put in some type of stopper/grid cover in the bathroom basin to avoid anything falling down drain. (Just a suggestion).
A J
Stayed 2 nights in Aug 2024