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4.7 out of 5

"Great base to stay while exploring Wellington. Te papa museum is just a short walk away. The hotel rooms are great and staff very friendly. Only thing ... " More

By a verified traveller on Fri 24 Jan 2020

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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of West Plaza Hotel's great location. During your stay, you're just a quick walk from Cuba Street Mall. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Wellington Town Hall and Wellington i-SITE Visitor Centre

West Plaza Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for West Plaza Hotel

Everyone (3)
5 out of 5
Great base to stay while exploring Wellington. Te papa museum is just a short walk away. The hotel rooms are great and staff very friendly. Only thing that could be improved is guest laundry, only one room at a time can access it by key which reception gives out and I had to wait for 3 hours before the previous guests returned it. Why not upgrade this a little?

Posted by on 24 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Hotel Reservations

Thank you for your feedback. Glad to hear you enjoyed your stay. I have passed on your comments to the team

5 out of 5
Hôtel avec très bon rapport qualité/prix et très bien placé dans CBD.

Posted by on 28 Apr 2019

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Comment from Hotel Management

28 Apr 2019 by Hotel Reservations

Thank you for your feedback

4 out of 5
Hyvä sänky ja puhdas kylpyhuone. Ystävällinen henkilökunta.

Posted by on 28 Feb 2019

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Comment from Hotel Management

28 Feb 2019 by Hotel Management

Thank you for your comments, we have a great team here and are glad you enjoyed your stay

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square metres) and includes conference space. The eco-certified West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Wellington hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • 1690 sq ft of conference space
  • 157 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Wellington Station (1.7 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

West Plaza Hotel offers 102 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

City Dining and Bar – This restaurant serves breakfast and dinner.

Late-night fare is available from room service (during limited hours).

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 30.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Eurocard and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 32 per person
  • Self-parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Plaza Hotel
  • West Plaza Hotel Wellington
  • West Plaza Wellington
  • West Plaza Hotel Hotel
  • West Plaza Hotel Wellington
  • West Plaza Hotel Hotel Wellington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Qualmark Sustainable Tourism Business Award

National Rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

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