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Willis Wellington Hotel

3.5 star property

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Photo gallery for Willis Wellington Hotel

1 bedroom, premium bedding, in-room safe, individually furnished
Front of property
Lobby lounge
Property amenity
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
355 Willis St, Wellington, 6011
  • Cuba Street Mall
    ‪13 min walk‬
  • Courtenay Place
    ‪18 min walk‬
  • Te Papa
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Queen Room

Queen Room | 1 bedroom, premium bedding, in-room safe, individually furnished

Queen Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Basic Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Queen Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Triple Room

  • Sleeps 3
  • 3 Single Beds

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About this property

Willis Wellington Hotel

Hotel with a fitness centre, near Cuba Street Mall
This smoke-free hotel features a fitness centre, self parking and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop. Housekeeping is available on request.
Willis Wellington Hotel offers 90 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-cm flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Willis Wellington Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Wellington Central Business District. Features include free WiFi in public areas, plus a gym and 2 meeting rooms.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by foot from Cuba Street Mall and a 3-minute drive from Te Papa
Willis Wellington Hotel offers its guests a fitness centre, multilingual staff, and concierge services. There are 2 meeting rooms available. Public spaces have free WiFi. Willis Wellington Hotel also features laundry facilities, a corner/local shop, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Wellington hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (NZD 20 per night)
  • Limited on-site parking

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: NZD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Leisure Inn Wellington
Leisure Wellington
Wellington Leisure
Mercure Wellington Willis Street Hotel Wellington
Willis Wellington Hotel
Willis Wellington
Accor Wellington Willis Street
Willis Wellington Hotel Hotel
Willis Wellington Hotel Wellington
Willis Wellington Hotel Hotel Wellington

Willis Wellington Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 186 out of 1000 reviews
Rating 8 - Good. 420 out of 1000 reviews
Rating 6 - Okay. 248 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

G

Stayed 1 night in Dec 2024

8/10 Good

malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced accommodation nr town centre
Clean comfortable room breakfast included.Reasonably priced.Nr town centreHowever back of hotel in need of redecoration.Outside of windows a bit dirty.
Stayed 7 nights in Dec 2024

8/10 Good

Cara

Liked: Staff & service, amenities, property conditions & facilities
I like that there was a self service laundry area for those keen on staying long in the place. staffs are friendly and fully committed to their jobs!
Stayed 5 nights in Nov 2024

8/10 Good

Aby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

BRYCE

Travelled with group
Liked: Cleanliness, staff & service
Quite a noisy location and the lack of Aircon in summer made for a very warm sleep. Great breakfast included though.
Stayed 2 nights in Dec 2024

6/10 Okay

Sunethra

Liked: Cleanliness, staff & service
Good friendky staff, clean sheets and towels
Stayed 1 night in Dec 2024

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was not bad. A little far from the cbd. Staff were friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great budget option. The staff was friendly and helpful the building and room were clean. It felt safe and the best part was it’s a short 5min walk to Cuba Street!!! There are only two tiny changes that would have made it better. The top half of the windows were dirty. I am 5’5” and the dirt was right at my eye level. It looked like the cleaners didn’t have a squeegee to reach that tiny bit further. The second thing was the shades for the windows had gaps so that you could see out and other rooms could see in so that was a privacy issue. However even with these two glitches I would stay here again it was great value for dollars!!
Stayed 2 nights in Dec 2024

8/10 Good

Merina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean reception area and easy check in
Stayed 2 nights in Nov 2024

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed as ceiling was filthy, with dust hanging down, worn carpets throughout, flaking paintwork in bathroom and bedroom windows did not open. Car parking was chargeable at $20 per day and the restaurant only serves breakfast ( no evening meals! ), neither of which were detailed when booking.
Bedroom ceiling
Bedroom ceiling
Bathroom window
Bathroom sink
Stayed 1 night in Nov 2024

8/10 Good

Charlee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Clean and tidy but needs a make over. Abit run down
Stayed 2 nights in Nov 2024

2/10 Terrible

Vic

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is old , clean but lacks maintenance . Furniture about to fall apart , TV did not work, shower took over 5 min to run hot . Absolutely terrible and the worst hotel I have stayed in, in years
Stayed 1 night in Nov 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Had a parking space on site. Room was tidy, clean and had everything we needed. Really enjoyed our cooked and continental breakfasts in the morning. Thank you Willis Wellington Hotel
Stayed 1 night in Nov 2024

4/10 Poor

Ignatious Mario

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Average 2-3 star standard
Stayed 2 nights in Nov 2024

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Joe

Liked: Cleanliness
It was easy walking into city, good transport to and from ferry, rail etc
Stayed 4 nights in Nov 2024

8/10 Good

Ian

Stayed 3 nights in Oct 2024

10/10 Excellent

Ceilidh

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

sophia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ceilidh

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly, patient and helpful. I was genuinely impressed by how kind every single member of staff that I encountered was.
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Business traveller
No
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, close to everything in the CBD. Bed was comfortable.
Stayed 4 nights in Oct 2024

8/10 Good

John

Liked: Staff & service
The room could do with decorating . The windows could be cleaner inside and outside . the room was on the 5th floor .
Stayed 2 nights in Oct 2024

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Stayed 1 night in Oct 2024