Harzer Kultur- & Kongresshotel Wernigerode

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Harzer Kultur- & Kongresshotel Wernigerode

Front of property – evening/night
Sauna, hot tub, steam room, body treatments, body wraps, facials
Single Room | Down duvets, desk, laptop workspace, soundproofing
Indoor spa tub
Family Room with Shower | Down duvets, desk, laptop workspace, soundproofing

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Pfarrstrasse 41, Wernigerode, ST, 38855
  • Culture & Congress Centre Wernigerode
    3 min walk
  • Oberpfarrkirchhof
    4 min walk
  • Wernigerode Marktplatz
    6 min walk
  • Hecklingen (CSO-Magdeburg - Cochstedt)
    51 min drive

Room options

Family Room with Bathtub

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Duplex

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Comfort Room

  • Sleeps 2
  • 2 Single Beds

Family Room with Shower

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

Harzer Kultur- & Kongresshotel Wernigerode

Hotel with 2 restaurants, near Wernigerode Castle
This hotel features 2 restaurants, a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Harzer Kultur- & Kongresshotel Wernigerode offers 258 accommodations with a hairdryer. Beds feature down duvets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Atempause has 2 treatment rooms. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

During your stay at Harzer Kultur- & Kongresshotel Wernigerode, you're just a quick walk from Harz-Saxony-Anhalt Nature Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Spelhus
  • Treat yourself to body wraps, massages or facials at Atempause
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from Wernigerode Castle
Harzer Kultur- & Kongresshotel Wernigerode offers its guests a full-service spa, Access to hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3272 square feet (304 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the business-friendly Harzer Kultur- & Kongresshotel Wernigerode.

Smoking is allowed in designated areas at this 4-star Wernigerode hotel.

Spelhus – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Teneo – This bistro specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Berliner Zille – On-site pub. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 8 per day); discounts available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Berliner Zille
  • Spelhus
  • Teneo

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Area rugs in room
  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed in June.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 8.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Harzer Kultur Kongresshotel Wernigerode
Harzer Kultur Kongresshotel
Harzer Kultur Kongresshotel Hotel
Harzer Kultur Kongresshotel Hotel Wernigerode
Harzer Kultur Kongresshotel Wernigerode Hotel
Harzer Kultur Kongresshotel Wernigerode
Harzer Kultur- & Kongresshotel Wernigerode Hotel
Harzer Kultur- & Kongresshotel Wernigerode Wernigerode
Harzer Kultur- & Kongresshotel Wernigerode Hotel Wernigerode

Harzer Kultur- & Kongresshotel Wernigerode Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 267 reviews" "
Rating 8 - Good. 112 out of 267 reviews" "
Rating 6 - Okay. 25 out of 267 reviews" "
Rating 4 - Poor. 5 out of 267 reviews" "
Rating 2 - Terrible. 3 out of 267 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

MORAN

Stayed 2 nights in Aug 2024

10/10 Excellent

Hugh Patrick

Stayed 4 nights in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located in Wernigerode
Centrally located in Wernigerode, short walk from the station and a short walk to the main shopping area. Bit of a longer walk to the castle. Room was a good nice, nice shower, beds comfortable. Breakfast was included, and was okay.
Stayed 1 night in Mar 2022

10/10 Excellent

Youssef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs aircon.
For the price we paid I would really have expected air con in the room, it was uncomfortably hot. They also seemed to have a coach party taking over the breakfast room. Appart from that we have some very nice food in the hotel restaurant, and the beer was good too. The room was comfortable (apart from the temperature), the staff spoke English and were able to provide luggage storage during the day we departed.
Stayed 1 night in Aug 2020

8/10 Good

Lai Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Excellent breakfast. Have to pay for parking. Wireless connection didn’t work throughout stay.
Stayed 3 nights in May 2019

8/10 Good

Nick, Manchester

Liked: Cleanliness, staff & service
Despite its size and the number of guests & tour groups, this hotel is surprisingly quiet other than in the very busy dining room.The reception staff are efficient and pleasant; we couldn't check in until 3pm, but left our luggage upon arrival. The rooms aren't luxurious but everything worked and the aspect was enjoyable; courtyard rooms might be a little noisier in hot weather if there are people in the courtyard. The best aspects for us were the possibility of evening dining on site (everyday self-service buffet or separate grill type restaurant), and the location.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here to visit Wernigerode and hike the Brocken. Easy walk from the train station and to the town marketplace. Staff was friendly and helpful - they stored my luggage after checkout so I could hike. Room was comfortable with windows you can open to get fresh air.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional congress hotel does most things well
Comfortable but not luxurious congress hotel. Did most things well. Great location near station and town centre

10/10 Excellent

Mark, Bicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wernigerode visit for HSB steam trains
A great hotel just a few minutes walk from the railway station and the town centre. Good plentyful selection of breakfast items. Only issue was they tried to charge me for 3 adults on the City tax €7.50 instead of 1 adult and 2 children at €5 so check you receipts carefully. Will def stay again tho.

10/10 Excellent

Shaun, Rotherham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel
The hotel is a excellent location, great size rooms, quality breakfast with lots of choice, staff very helpful and a great bar

10/10 Excellent

Drew, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great place to stay for sightseeing the city, castle and is close to the train station...

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Competent but no soul
Certainly a well run hotel, but a bit on the corporate side, lacking in character. However, included breakfast was extensive and staff friendly. However, Wernigerode has many hotels with much more character.

10/10 Excellent

Nikki, Honolulu, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
The service was fantastic - the room was comfortable and VERY roomy - I would stay here again in a heartbeat. It was within walking distance of the middle of town (Wernigerode) which was wonderfully quaint. They had a great Walpurgis festival going on - there's a shuttle up to the castle - parking was secure and VERY reasonably priced. Breakfast had many options and service was again wonderful. Will stay here again - great place if you want the historic railroad, too!

8/10 Good

Rose, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel overall but staff not great
Our extended family had 3 rooms for 2 nights. The hotel itself is nice. Great location and breakfast buffet was fantastic but the staff was hit or miss. Don't get misled and agree to get the "tourist book" which you have to pay for upon checkout unless you understand what it is and if you will use it. One of our rooms overlooked the parking garage and there was a lot of noise throughout the first night and the hotel front desk was not at all helpful in that case ("There is nothing we can do"). Finally, when I went down to breakfast I put the "Do not disturb" sign on the door (It actually is a thing you put in the key card slot so there's no mistaking it) but the cleaning crew ignored it and went in the room all the same. In many hotels the staff speak very good English but not here. However the hotel electrician was very nice and helpful and the restaurant staff were delightful. The rooms were clean and comfortable but the Wi-Fi which we paid for didn't work well. We had to go into the hallway to get good reception which defeats the purpose when you purchase 24 hour Wi-Fi because you want to be able to use it when you relax. We stayed here because we wanted a place that included breakfast (well worth it) and parking. The clerk upon check-in could have mentioned that you can pay for parking at the front desk which is very convenient, but we only were told about it at check-out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean and well positioned
Good, clean hotel. Well positioned in the town. All the staff were very helpful and polite

10/10 Excellent

Roger, York, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
A very busy hotel with many bus tour group guests but the quality of the service and the quality, quantity and availability of the buffet style breakfast and dinner were all excellent. Guests staying for several nights had their own reserved tables for dinner and the service by the Head Waitresses (sometimes a blonde haired lady and sometimes a reddish haired lady) regarding ordering of drinks was exceptional.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lars Dahl

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Familienzimmer mit einmal Doppel- und 2 x Einzelbett gebucht, ein Doppelbett und ein Zweier-Ausziehsofa erhalten. Daher kleine Abzüge, sonst alles Top. Frühstück sehr gut, freundliches Personal!
Stayed 1 night in Aug 2024