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River Valley Inn

2.0 star property

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Photo gallery for River Valley Inn

Basic Studio, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets
Basic Studio, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets
Exterior
Deluxe Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets
Studio Suite, Multiple Beds | Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
20 West St, West Hatfield, MA, 01088
  • Place, Pioneer Valley Indoor Karting
    ‪1 min walk‬
  • Place, Smith College
    ‪5 min drive‬
  • Place, University of Massachusetts Amherst
    ‪14 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪47 min drive‬

Room options

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Basic Studio, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds | Desk, laptop workspace, free WiFi, bed sheets

Studio Suite, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

River Valley Inn

Motel in West Hatfield with free parking
Along with a 24-hour front desk, this smoke-free motel has free self-parking and free Wi-Fi in public areas. Housekeeping is available on request.
River Valley Inn offers 20 accommodations with a hairdryer. Televisions come with cable channels. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at River Valley Inn, you're just a quick walk from Pioneer Valley Indoor Karting. Enjoy features like free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a water dispenser
  • Steps from Pioneer Valley Indoor Karting and 5 minutes by car from Congregation Beth Israel
River Valley Inn offers its guests a water dispenser. WiFi is free in public spaces. Self parking is free.

This West Hatfield motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests will receive lockbox information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number C0471651270
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hatfield Inn
River Valley Inn Motel
River Valley Inn West Hatfield
River Valley Inn Motel West Hatfield

River Valley Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 100 reviews
Rating 8 - Good. 31 out of 100 reviews
Rating 6 - Okay. 8 out of 100 reviews
Rating 4 - Poor. 6 out of 100 reviews
Rating 2 - Terrible. 3 out of 100 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Recently renovated and very clean.
Stayed 1 night in Sep 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Room was super clean and was perfect for a place to sleep that was quiet. However, the scent in the room was very overbearing and I don’t think the door locks from the inside, which didn’t feel safe.
Stayed 1 night in Sep 2025

4/10 Poor

Aimee

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is clean and renovated. Very quiet!
Stayed 1 night in Sep 2025

10/10 Excellent

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

francis, Rochester

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Ellen

Travelled with family
Liked: Staff & service
It was a fine place for one night but nothing special
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little place to stay

Check in was nice and easy, the lady running the front desk was very friendly and helpful. The hotel itself looks like an older hotel that was recently renovated. Nice beds, nice bathroom, a mini fridge and microwave in the room. No complaints, I was pleasantly surprised with everything. 5 stars.
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Autumn R., Morongo Valley

Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

francine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice owners!
Stayed 1 night in Sep 2025

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Stayed 1 night in Aug 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Perrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Amenities
Nice motel.
Stayed 1 night in Aug 2025

8/10 Good

Casey

Travelled with partner
Liked: Property conditions & facilities
Our room was big and clean! Would stay again
Stayed 1 night in Aug 2025

4/10 Poor

Cecilia

Stayed 5 nights in Aug 2025

4/10 Poor

William, Polk

Stayed 1 night in Aug 2025

2/10 Terrible

daniel, Sharon

Disliked: Amenities
The night booked indexed automatically because the were full, and when I immediately tried to correct the error, this was denied by The hotel by phone and Expedia. They later called because at had not arrive and clearly doubled booked the room.
Stayed 1 night in Aug 2025