4/10 Poor
Heather L.
28 Dec 2024
Challenging Stay
Apartment was good but was a very challenging stay. Asked for an early check in for 3pm which I was told was ok. Then with just an hr before arrival we were told we couldn’t have the early check in & couldn’t arrive until 4pm. We killed some time & arrived at 4:30pm only to see the cleaner still there & remained at the apartment until 5pm!Then when we tried to leave to go out the front door it wouldn’t lock. We tried for 15 min & even contacted the host that the door would not lock. She sent another code which also did not work. We ended up missing our reservation because of this. The apartment was nice with beautiful views but the heating was so hot it was like a sauna & we tried multiple times to turn it down & it just kept climbing warmer & warmer. There was no instructions about the furnace to try to keep the temperature down. The wine glasses are old & plastic & need replacing. Then upon leaving we couldn’t lock the front door again. I messaged the owner twice & she never got back to me. In the end we tried for 20 min & eventually had to leave it unlocked as we weren’t about to lose another tour we had booked. Pretty frustrating to say the least.
Heather L.
Stayed 1 night in Dec 2024