Penny Hedge, Whitby by Marston's Inns

4.0 star property

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Photo gallery for Penny Hedge, Whitby by Marston's Inns

Reception
Property entrance
Dining
Dining
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
Stainsacre Lane, Whitby, England, YO22 4NL
  • Whitby Harbour
    ‪20 min walk‬
  • Captain Cook Memorial Museum
    ‪2 min drive‬
  • St Mary's Church
    ‪3 min drive‬

Room options

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Double or Twin Room, Accessible

  • Sleeps 2
  • 2 Single Beds

Double Room, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Penny Hedge, Whitby by Marston's Inns

Inn with free parking, near North York Moors National Park
This smoke-free inn features a restaurant, a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Penny Hedge, Whitby by Marston's Inns offers 28 air-conditioned accommodations, with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Whitby inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Penny Hedge, Whitby by Marston's Inns. During your stay, you'll be within walking distance of Whitby Harbour. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include luggage storage
  • On-site recreation includes a playground
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 1-minute drive from North York Moors National Park and a few minutes from Whitby Abbey
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available.

This 4-star Whitby inn is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Penny Hedge, Whitby by Marston's Inns has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 8.75 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The host will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Penny Hedge Marston's Inns Inn Whitby
Penny Hedge Marston's Inns Inn
Penny Hedge Marston's Inns Whitby
Penny Hedge Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge, Whitby by Marston's Inns Inn
Penny Hedge, Whitby by Marston's Inns Whitby
Penny Hedge, Whitby by Marston's Inns Inn Whitby

Penny Hedge, Whitby by Marston's Inns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 405 out of 652 reviews
Rating 8 - Good. 169 out of 652 reviews
Rating 6 - Okay. 49 out of 652 reviews
Rating 4 - Poor. 18 out of 652 reviews
Rating 2 - Terrible. 11 out of 652 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

DG

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for our needs
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was really good apart from the uncomfortable bed and pillows
Stayed 2 nights in Oct 2024

4/10 Poor

dale

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
A good base to visit Whitby. There's a supermarket nearby.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Zoe

Travelled with family
Disliked: Staff & service
Booked for a 3 nights stay as a family. Initial issues with the key card not working. This continued as the card had not been programmed for 3 night's. Room was ok (only 2 glasses and cups when the booking was for three). Room was tired (trim coming off in the bathroom). Booked and paid for breakfast for 3 days, but was only booked in for one day. Couldn't have breakfast on the last morning due to only one member of staff. Asked for a refund as we couldn't wait over half an hour. Still waiting for the refund to be paid. Needless to say won't be returning.
Stayed 3 nights in Oct 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penny hedge
Staff are brilliant here, food was really good too. Only reason we gave this a 3 star rating was for some random person knocking on our door at 02.00 in the morning waking myself, wife and daughter realising he had wrong room. This leaving my wife and daughter upset and scared.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size, nice rooms with good facilities - conveniently located close to the town centre and very close to a Sainsburys. We have stayed here before so knew it was good.
Stayed 2 nights in Oct 2024

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
2nd time we've stayed now and would recommend for a brilliant weekend venue
Stayed 1 night in Oct 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and easy for whitby
Stayed 1 night in Oct 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room ok, ideal location for walking into Whitby with free parking, breakfast a little slow with the service but only one young girl on running around doing everything.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whitby weekend stay
Nice hotel in good location, pub was nice, good food, atmosphere and staff where really friendly Stayed 3 nights and had no issues
Stayed 3 nights in Oct 2024

6/10 Okay

Nigel

Liked: Staff & service, room comfort
Ok for one night,but don't get cooked breakfast!
Accomodation was ok but the building was cold as if heating was turned off to save a few pennies! The cooked breakfast was awful,cold and uninspiring,I left a few things and my friend left nearly all of theirs! Would stay there again but just don't have the cooked breakfast! The staff were helpful and friendly.
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andree-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel lots of space to park, very clean and tidy staff accommodating and helpful will defiantly be returning
Stayed 1 night in Sep 2024

8/10 Good

Geoff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There appeared to be a problem with lack of staff in the restaurant with only 3 people on duty on a saturday night. Also some choices of food and drinks not available. The people that were there were working exceedingly hard.
Stayed 3 nights in Sep 2024