Macdonald Hill Valley Hotel, Golf and Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Macdonald Hill Valley Hotel, Golf and Spa

Front of property – evening/night
Body treatments, mud baths, aromatherapy, body wraps, body scrubs
Property entrance
Reception
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • 24/7 front desk
  • Gym
  • Breakfast available

Explore the area

Map
Tarporley Road, Whitchurch, England, SY13 4HA
  • Hill Valley Golf Club
    1 min walk
  • Whitchurch Heritage Centre
    4 min drive
  • JB Joyce and Company
    5 min drive
  • Liverpool (LPL-John Lennon)
    66 min drive

Room options

Room, 1 Double Bed, Accessible (Standard Accessible Double)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed (Super Deluxe King)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds (Standard Twin)

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed (Standard Golf View)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Deluxe King)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed (Standard Double)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed (Standard King)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Macdonald Hill Valley Hotel, Golf and Spa

Eco-certified hotel with full-service spa and golf course
Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Macdonald Hill Valley Hotel, Golf and Spa offers 80 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower, designer toiletries and hairdryers.

This Whitchurch hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Macdonald Hill Valley Hotel, Golf and Spa. During your stay, you're just a quick walk from Hill Valley Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Borders Restaurant
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, body scrubs or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a golf course, a gym and a steam room
  • Steps from Hill Valley Golf Club and a 3-minute drive from Victoria Jubilee Park
  • Dogs welcome for a fee (restrictions apply)
Macdonald Hill Valley Hotel, Golf and Spa offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3669 square feet (341 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the eco-certified Macdonald Hill Valley Hotel, Golf and Spa. Limited free parking is available on a first-come, first-served basis.

This 4-star Whitchurch hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Borders Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Reservations are required.
HILL VALLEY LOUNGE BAR – This bar only serves light fare. Happy hour is offered.
HILL VALLEY SPORTS BAR – Overlooking the golf course, this bar only serves light fare.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Borders Restaurant
  • HILL VALLEY LOUNGE BAR
  • HILL VALLEY SPORTS BAR

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,669 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 per person
  • Fee for in-room wireless Internet: GBP 10 per 24-hour period (rates may vary)
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hill Valley Hotel
Hill Valley Macdonald Hotel
Macdonald Hill Valley
Macdonald Hill Valley Hotel
Macdonald Hill Valley Hotel,
Macdonald Hill Valley Hotel, Golf and Spa Hotel
Macdonald Hotel Hill Valley
Macdonald Valley Hotel
Macdonald Hill Valley Hotel, Golf and Spa Whitchurch
Macdonald Hill Valley Hotel, Golf and Spa Hotel Whitchurch

Macdonald Hill Valley Hotel, Golf and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 190 out of 552 reviews" "
Rating 8 - Good. 187 out of 552 reviews" "
Rating 6 - Okay. 101 out of 552 reviews" "
Rating 4 - Poor. 51 out of 552 reviews" "
Rating 2 - Terrible. 23 out of 552 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

nicholas

Stayed 1 night in Sep 2024

6/10 Okay

ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Needs updating, grounds were beautiful but difficult to get to as there are no cabs available from train station
Stayed 1 night in Sep 2024

8/10 Good

Ciara

Business traveller
Improvements needed before staying again
Overall an okay stay. Car park a tad confusing but depends on which way you enter the hotel grounds. Be careful of old golfers driving at you in their golf buggies in the car park! I was hoping to go for a relaxing swim but it felt more like a busy leisure centre and people doing serious training - not relaxing at all. My room was a deluxe room, however no water or added extras. Bathroom was extremely dated and shower was covered in limescale and mold on the walls. Not to mention some of the complimentary Elemis bottles were empty - I had a “shampoo” one attached to the wall by the sink instead of hand wash? Heater was rubbish. I went for dinner in the restaurant and was told to go around 8:15 as there were two big parties in. I was completely neglected and forgotten about by the staff despite them walking past multiple times. After 20 minutes had gone I had to shout over for them to take my order. Felt sorry for the teenage staff running the place. The food itself was very good. I was woken up 12:45am by guests coming back to their rooms and shouting in the hallway. I was again woken up at 7am by people slamming their doors when leaving - actually woke me up in shock it was that loud. Breakfast times were earlier than expected so acidentally missed it despite paying for it. I think a finish time of 10/10:30 is more acceptable. All in all, was ok but plenty of room for improvement. Was very overwhelming with the amount of golfers and members using the leisure facilities.
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Comfortable rooms, though some areas a little dated now. Quality toiletries. Breakfast if on a room only basis is overpriced at £24.00. We popped down to Sainsbury’s cafe instead - 3 minute drive away.
Stayed 2 nights in Aug 2024

6/10 Okay

Emma, New york

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed for 2 nights in August 2024 because we had a wedding nearby. The property has a stunning golf course, bed was very comfy and the staff were very friendly and attentive. However, the hotel was too loud for us - the doors of all the rooms slammed shut and it was constant banging from about 6.30am as people started on the golf course. Unfortunately the breakfast was also very poor, and far too expensive for the quality.
Stayed 2 nights in Aug 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Terry

Travelled with family
Disliked: Property conditions & facilities
Didn’t like being put in a Disabled Room Didn’t Like the Room Entered room went to open mirror fronted wardrobe door which nearly fell out onto my wife ( this was a Disabled Person Room) so we contacted reception who with my help removed the mirror door This was refitted the next day by their staff and was not a problem but it Could have been if it had been a Disabled person who had been using the room Someone must have known about and had done Nothing Would not recommend staying at this property due to the costs of food and drink
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Mrs A

Stayed 1 night in Aug 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great location and food, slow service
Great for a business trip, good quailty food and nice rooms. Shame the dinner serivce was extremely slow. Highlight being countryside location
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel overlooking golf course. Unfortunately our room was right by the first hole and the golfers were out bright and early on the sunday morning and not at all respectful that people were in in bed... we paid £172 for the one night and didnt even get a lazy sunday morning lie in 🤔
Stayed 1 night in Aug 2024

4/10 Poor

Tina

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here as some friends getting married nearby. Paid £190 for B&B. Property is tatty and tired, carpets stained, tiles off the wall in the bathrooms, beds very soft with thin pillows and polyester bedding, no sockets near the bed. Very disappointed given the price. Would not recommend unless paying significantly less. Golf course looked nice and Brian the night porter was very helpful.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class as are all Macdonald Hotels we have stayed at
Stayed 2 nights in Aug 2024

8/10 Good

HEATHER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I would use this hotel again, but be aware of the cost of breakfast if you haven't included it in your original booking.
Stayed 2 nights in Aug 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Robert

Travelled with partner
Disliked: Property conditions & facilities
Poor breakfast, very tired furniture and decorsnd very very expensive drinks.
Stayed 1 night in Jul 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautuful grounds avoid eating on site
Food and service is a let down. Couldnt eat in the conservatory because they said they havnt cleared the empty tables even though more staff than customers. Food came out different to menu. A glass of wine is more expensive than a main course.
Stayed 1 night in Jul 2024

10/10 Excellent

Jake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Macdonald Hotel
So far the best Macdonald Hotel I've stayed at. Nice facilities, friendly staff and the golf course makes a great running loop.
Stayed 2 nights in Jul 2024

8/10 Good

Mike

Travelled with partner
Disliked: Amenities, property conditions & facilities
Shower room was needing updating as well as other area’s of the hotel. Had an issue with the evening meal, long wait as they mixed up the orders in the kitchen and had to return our meals as the steaks were not cooked as asked for was replaced was a little better. Overall quite disappointed when a few days stay.
Stayed 2 nights in Jul 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

howard

Stayed 2 nights in Jul 2024

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024