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4.2 out of 5

"There was no information about meal times, the need to book a breakfast slot or WiFi access either when I checked in or in the room. When I went down ... " More

By a verified traveller on Fri 27 Aug 2021

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible (Standard Accessible Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Macdonald Hill Valley Hotel, Golf and Spa. During your stay, you're just a quick walk from Hill Valley Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Borders Restaurant
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, body wraps or massages at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a golf course, a gym and a steam room
  • Steps from Hill Valley Golf Club and a 3-minute drive from Victoria Jubilee Park
  • Dogs welcome for a fee (restrictions apply)

Macdonald Hill Valley Hotel, Golf and Spa ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Macdonald Hill Valley Hotel, Golf and Spa

Everyone (3) Couples (2) Family (1)
3 out of 5
There was no information about meal times, the need to book a breakfast slot or WiFi access either when I checked in or in the room. When I went down for breakfast at 9.30 (serving finished at 10) with my son & his wife, we were told there were no tables free & we would have to wait.. 15 mins later, still no table. I mentioned I had paid for breakfast & was immediately told they would clear a table for us. We ended up with the tail end of a lukewarm breakfast. Not impressed considering I had paid £121 for a one night stay. The redeeming grace was the swimming pool.

Posted by on 27 Aug 2021

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5 out of 5
The location was wonderful and the staff were friendly

Posted by on 29 Sep 2019

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4 out of 5

Posted by on 1 Sep 2019

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3 out of 5

Good location to attend a wedding at a local centr

Telephone and TV within the room problematic.Lift out of order and a noisy experience from other guesta into the early hours on Saturday evening.- up to 3am. Helpful and efficient staff.Food overall satisfactory. With a little attention to detail the venue could be excellent.

Posted by on 13 Feb 2017

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5 out of 5

Great place to say

Lovely and quiet. Nice pool to use. Quiet room, lovely shower!

Posted by on 5 Aug 2015

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5 out of 5

Brilliant spa get away.

The stay was amazing. Me and my girlfriend thought the facilities and surroundings where brilliant. After using the gym and having a massage we felt we just lost track of time and really relaxed which I thought was a nice feeling to have.

Posted by on 3 Jun 2014

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About the Macdonald Hill Valley Hotel, Golf and Spa

Location Tarporley Road, Whitchurch, England SY13 4HA

Property Features

Macdonald Hill Valley Hotel, Golf and Spa offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3669 square feet (341 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the eco-certified Macdonald Hill Valley Hotel, Golf and Spa. Limited free parking is available on a first-come, first-served basis. This 4-star Whitchurch hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Conference rooms
  • 3669 sq ft of conference space
  • 341 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Whitchurch Station (Shropshire) (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Macdonald Hill Valley Hotel, Golf and Spa offers 80 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower, designer toiletries and hairdryers. This Whitchurch hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Borders Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Reservations are required.

HILL VALLEY LOUNGE BAR – This bar only serves light fare. Happy hour is offered.

HILL VALLEY SPORTS BAR – Overlooking the golf course, this bar only serves light fare.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Mud bath in spa
  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Handrails in hallways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Cashless transactions are available
  • Carbon monoxide detector
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 per person
  • Fee for in-room wireless Internet: GBP 10 per 24-hour period (rates may vary)
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hill Valley Hotel
  • Hill Valley Macdonald Hotel
  • Macdonald Hill Valley
  • Macdonald Hill Valley Hotel
  • Macdonald Hill Valley Hotel,
  • Macdonald Hill Valley Hotel, Golf and Spa Hotel
  • Macdonald Hotel Hill Valley
  • Macdonald Valley Hotel
  • Macdonald Hill Valley Hotel, Golf and Spa Whitchurch
  • Macdonald Hill Valley Hotel, Golf and Spa Hotel Whitchurch

You should know

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.