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Destination Family Hotel

2.5 star property

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Photo gallery for Destination Family Hotel

Bicycling
Fridge, microwave, coffee/tea maker, freezer
Lounge
Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, free WiFi
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
314 Ray Street, Whitehorse, YT, Y1A5R3
  • Shipyards Park
    ‪11 min walk‬
  • Yukon Visitor Information Centre
    ‪18 min walk‬
  • SS Klondike
    ‪3 min drive‬
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Double Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen | Desk, iron/ironing board, rollaway beds, free WiFi

Family Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

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About this property

Destination Family Hotel

Hotel with free parking, near Shipyards Park
A restaurant, a snack bar/deli and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Change of towels is available on request
Destination Family Hotel offers 44 air-conditioned accommodations with coffee/tea makers and free toiletries. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Destination Family Hotel. During your stay, you're just a quick walk from Sundog Carving Studio & Gallery. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Dining options include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Shipyards Park and MacBride Museum of Yukon History
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Destination Family Hotel. Free self parking is available.
For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:30 AM.
Destination Family Hotel has a restaurant on site.

Languages

Arabic, Chinese (Mandarin), English, Farsi, Filipino, French, Hindi, Spanish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: CAD 10 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CAD 10 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

STOP FAMILY HOTEL Whitehorse
STOP FAMILY HOTEL
STOP FAMILY Whitehorse
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
STOP IN FAMILY HOTEL
Destination Family Hotel Hotel
Destination Family Hotel Hotel
Destination Family Hotel Whitehorse
Destination Family Hotel Hotel Whitehorse

Destination Family Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 58 out of 265 reviews
Rating 8 - Good. 73 out of 265 reviews
Rating 6 - Okay. 64 out of 265 reviews
Rating 4 - Poor. 36 out of 265 reviews
Rating 2 - Terrible. 34 out of 265 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Riley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is not in the best of condition. When I first entered the building, it seemed old and outdated but once you go to the rooms, there is stains on the roof tiles, and most are misaligned. The room was very small and was outdated as well but the thing that caught my attention the most was the stained toilet. If I had a toilet in that condition, I would have replaced it or at least repainted it so it didn’t look so dirty. The staff was great and if you are only there to sleep, it’s fine. It’s on top of a laundromat and it is very noisy. Couldn’t hear much on the 3rd floor so if you go to bed early, make sure to get the 3rd level. With all this being said, this isn’t the worst one I have been to but I will be trying another the time time I go to Whitehorse.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

thomas

Travelled with partner
Liked: Cleanliness, staff & service
Quiet. Comfortable bed. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Sep 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend staying here at all. I stayed overnight for a field course, it took 20 minutes to check in and there's also a $200 security deposit they kept in the small print until you arrive. The room had stains on all the sheets, the shower did not work and there was no main light in the room, just a bedside lamp with a broken pull cord, so you had to unplug it from the wall to turn it on/ off. This all led me to feel unsafe and unclean. Other people stayed in town in other places for the same price and had better experiences.
Stayed 1 night in Sep 2024

2/10 Terrible

Blake

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just don’t stay here. Unsafe area, had a person walk into the hotel and threaten to kill the front desk clerk while I was checking in. The walls are paper thin and I was woken up multiple times by just the loud water noises in the walls. Room was dirty and bed was uncomfortable. Find somewhere else.
Stayed 1 night in Aug 2024

8/10 Good

Belen

Stayed 1 night in Aug 2024

10/10 Excellent

Christa

Travelled with partner
Toilet was a bit to low on the ground staff was very helpful and wonderful to work with. We will be back
Stayed 2 nights in Sep 2024

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Nice staff.
Stayed 1 night in Sep 2024

4/10 Poor

Brooke

Stayed 1 night in Aug 2024

10/10 Excellent

Shanna

Stayed 1 night in Aug 2024

4/10 Poor

RONALD

Disliked: Cleanliness, room comfort
Very dowdy.
Stayed 1 night in Sep 2024

8/10 Good

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very accommodating for late arrival. Comfy bed, and the Hotel was very quiet. Everything what's needed is there, including a small fridge. Decor might look a bit "dated", but everything was clean, and I didn't expect the latest Design in a family hotel. So, overall a very good option if you do not want to spend a small fortune on a short stay after a long flight, and want to have a good night's sleep.
Stayed 1 night in Sep 2024

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Rachel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Light not working TV didn’t turn on Broken thermostat Noisy - others slamming the door. Not clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and extremely helpful staff
My 1st 1 night a week ago and my 2nd 2 nights, just the other day wouldn't be complete without the helpful and friendly staffs, Patrica and Sarda. Thank you so much.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gary

Clean
Stayed 2 nights in Jul 2024

6/10 Okay

Gary

Location
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

8/10 Good

delena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable
Stayed 1 night in Aug 2024

4/10 Poor

Susan

Travelled with group
Many changes in breakfast availability. Difficult to get towels and coffee supplies
Stayed 5 nights in Aug 2024

6/10 Okay

Brooke

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not a bad little hotel. They don't offer a high standard of service, but it was reasonable and does the job.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Update everything.
Stayed 1 night in Aug 2024