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InterContinental Hayman Great Barrier Reef

5.0 star property

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Photo gallery for InterContinental Hayman Great Barrier Reef

Exterior
Point of interest
Exterior
Point of interest
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Hayman Island, Whitsundays, QLD, 4801
  • Blue Pearl Bay
    ‪37 min walk‬
  • Hayman Island Reef
  • Dolphin Point Lookout
  • Hayman Island, QLD (HIS-Hayman Island Heliport)
    ‪11 min walk‬

Room options

View all photos for Suite, 2 Bedrooms (Pool Ocean View)

Suite, 2 Bedrooms (Pool Ocean View) | View from room

Suite, 2 Bedrooms (Pool Ocean View)

  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds (Lagoon Ocean View)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Single Beds (Lagoon Ocean View)

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Lagoon View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Single Beds, Lagoon View

  • 54 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Lagoon View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Lagoon View

  • 54 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Courtyard View (Retreat)

Classic Room, 1 King Bed, Courtyard View (Retreat) | Premium bedding, down duvets, pillow-top beds, minibar

Classic Room, 1 King Bed, Courtyard View (Retreat)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hayman)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom (Hayman)

  • 92 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Pool Access

Suite, 1 Bedroom, Pool Access | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Pool Access

  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Family Suite (Lagoon)

Premium bedding, down duvets, pillow-top beds, minibar

Family Suite (Lagoon)

  • 144 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 3 Bedrooms (Hayman)

Suite, 3 Bedrooms (Hayman) | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 3 Bedrooms (Hayman)

  • 190 sq m
  • Ocean view
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Lagoon View

  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Beach Access)

Premium Room, 1 King Bed (Beach Access) | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed (Beach Access)

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Hayman)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms (Hayman)

  • 160 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Classic Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Accessible

  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 4 Bedrooms (Hayman Residence)

Room, 4 Bedrooms (Hayman Residence) | Premium bedding, down duvets, pillow-top beds, minibar

Room, 4 Bedrooms (Hayman Residence)

  • 650 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for House, 3 Bedrooms (Hayman Beach)

House, 3 Bedrooms (Hayman Beach) | Premium bedding, down duvets, pillow-top beds, minibar

House, 3 Bedrooms (Hayman Beach)

  • 400 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Villa, 1 King Bed, Beachfront (Pool)

Villa, 1 King Bed, Beachfront (Pool) | Premium bedding, down duvets, pillow-top beds, minibar

Villa, 1 King Bed, Beachfront (Pool)

  • 120 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront (Pavilion)

Suite, 1 Bedroom, Beachfront (Pavilion) | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Beachfront (Pavilion)

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Lagoon Ocean View)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed (Lagoon Ocean View)

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Premium bedding, down duvets, pillow-top beds, minibar

Classic Room

  • 38 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Pool View

  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Four Bedroom Hayman Residences

Premium bedding, down duvets, pillow-top beds, minibar

Four Bedroom Hayman Residences

  • Sleeps 8
  • 4 King Beds

View all photos for 2 Single Premium Lagoon View

Premium bedding, down duvets, pillow-top beds, minibar

2 Single Premium Lagoon View

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room

Premium bedding, down duvets, pillow-top beds, minibar

Classic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Pool Villa

Premium bedding, down duvets, pillow-top beds, minibar

Beachfront Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Hayman Beach House

Premium bedding, down duvets, pillow-top beds, minibar

Three Bedroom Hayman Beach House

  • Sleeps 6
  • 2 Single Beds and 2 King Beds

View all photos for Classic King Room

Premium bedding, down duvets, pillow-top beds, minibar

Classic King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon King Suite

Premium bedding, down duvets, pillow-top beds, minibar

Lagoon King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Beach Access King Room

Premium bedding, down duvets, pillow-top beds, minibar

Premium Beach Access King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Beachfront Pavilion

Premium bedding, down duvets, pillow-top beds, minibar

King Beachfront Pavilion

  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room with Lagoon View

Premium bedding, down duvets, pillow-top beds, minibar

Premium King Room with Lagoon View

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium Lagoon Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

1 King Premium Lagoon Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Hayman Suite

Premium bedding, down duvets, pillow-top beds, minibar

Two Bedroom Hayman Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two-Bedroom Pool Ocean View Suite

Premium bedding, down duvets, pillow-top beds, minibar

Two-Bedroom Pool Ocean View Suite

  • Sleeps 4
  • 2 Single Beds

View all photos for Family Lagoon Suite

Premium bedding, down duvets, pillow-top beds, minibar

Family Lagoon Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Three Bedroom Hayman Suite

Premium bedding, down duvets, pillow-top beds, minibar

Three Bedroom Hayman Suite

  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Accessible 1 Bedroom Suite

Premium bedding, down duvets, pillow-top beds, minibar

Accessible 1 Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite With Pool Access Suite

Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Suite With Pool Access Suite

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Classic Retreat Courtyard View

Premium bedding, down duvets, pillow-top beds, minibar

1 King Classic Retreat Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Hayman Suite

Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Hayman Suite

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Single Premium Lagoon Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

2 Single Premium Lagoon Ocean View

  • Sleeps 2
  • 2 Single Beds

View all photos for One-Bedroom Suite With Pool View

Premium bedding, down duvets, pillow-top beds, minibar

One-Bedroom Suite With Pool View

  • Sleeps 2
  • 1 King Bed

About this property

InterContinental Hayman Great Barrier Reef

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at InterContinental Hayman Great Barrier Reef's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
InterContinental Hayman Great Barrier Reef offers 182 air-conditioned accommodations, which are accessible via exterior corridors, and features iPads and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Whitsundays hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

3 outdoor tennis courts and a marina are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at InterContinental Hayman Great Barrier Reef. During your stay, you're just a quick walk from Coral Sea. Enjoy features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local cuisine with a beachfront location at Pacific, one of the property's 5 restaurants
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, hydrotherapy or manicures and pedicures at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and a steam room
  • Steps from Coral Sea and Hayman Island Reef
  • Airport and ferry terminal shuttle service available for a fee
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At InterContinental Hayman Great Barrier Reef, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre.

This 5-star Whitsundays hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Pacific – This beachfront restaurant specialises in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Amici Trattoria – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Open daily.
BamBam – This poolside restaurant specialises in Pan-Asian cuisine and only serves lunch. Open daily.
Aqua – This restaurant specialises in seafood and only serves lunch. Guests can enjoy drinks at the bar. Open daily.
Bar 50 – On-site bar. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 5:30 PM on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amici Trattoria
  • Aqua
  • BamBam
  • Bar 50
  • Pacific

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Helicopter/aeroplane tours
  • Kayaking
  • Motor boating
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference centre (205,248 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • In a national park
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPad
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must transfer to the property via boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.9 per cent for credit card payments
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 150.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 95 per person (one-way)
  • Airport shuttle fee per child: AUD 50 (one-way), (from 5 to 11 years old)
  • Rollaway bed fee: AUD 150.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat or floatplane. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. InterContinental Hayman Great Barrier Reef offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hayman Island
InterContinental Hayman
InterContinental Hayman Island Resort
InterContinental Hayman Great Barrier Reef Hotel
InterContinental Hayman Island Resort an IHG Hotel
InterContinental Hayman Great Barrier Reef Whitsundays
InterContinental Hayman Great Barrier Reef Hotel Whitsundays

InterContinental Hayman Great Barrier Reef Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 130 reviews
Rating 8 - Good. 36 out of 130 reviews
Rating 6 - Okay. 10 out of 130 reviews
Rating 4 - Poor. 8 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

RYAN

Stayed 5 nights in Sep 2024

10/10 Excellent

Quyen, LA JOLLA

Stayed 1 night in Aug 2024

10/10 Excellent

jason James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded
Stayed 5 nights in Jul 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CANT WAIT TO VISIT OTHER SITES
Stayed 4 nights in Jul 2024

8/10 Good

Pasquale Lino

Travelled with partner
Liked: Staff & service
Great property but it needs modernisation and uplift. Three restaurants only. Good quality. No business centre No entertainment to speak of except for same singer with sams repertoire. Needs Newspapers and greater selection of books. Cleaning of rooms and toilets needs improvement.
Stayed 7 nights in Jul 2024

10/10 Excellent

emma

Stayed 7 nights in Jun 2024

10/10 Excellent

Rebekah

Stayed 3 nights in Jun 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting is fabulous, outlook fantastic, food incredible. All restaurant venues quality of food was excellent. Majority of staff were excellent, (Atama a standout). Staff need senior management in all areas as some staff were standing around talking more than serving. (Especially at the main pool area). This is not the young kids fault but lack of investment by upper management to supply and enforce high hospitality standards
Stayed 4 nights in May 2024

6/10 Okay

Chris

Travelled with partner
Liked: Staff & service, amenities
Amazing spot however the hotel did not meet our standard of a 5 star hotel. Bed was uncomfortable, air conditioning didn’t work one night, there was a tray of of cigarettes in the outdoor shower, upon arrival we had to wait 1.5 hours for our room with no access to our baggage. All staff were 5 star and their service was amazing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jarryd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Sven

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Its more like a 3 star than a 5 star hotel. A lot of missing to be on a premium level - this starts with unregulary housekeeping, limited trained staff, high prices vs less performance, et cetera
Stayed 4 nights in Apr 2024

10/10 Excellent

Na

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with everything perfectly, will be back for sure.
Stayed 4 nights in Mar 2024

6/10 Okay

Hoda

Travelled with family
Liked: Cleanliness, property conditions & facilities
We won't go back.
Stayed 5 nights in Mar 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to relax and recharge. Plenty to do if you want to. We enjoyed our whole experience and would visit again. Thank you to all the staff and all that you do.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gerald R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, facilities and staff. Paradise.
Stayed 6 nights in Feb 2024

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

4/10 Poor

Nima

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Great location, poor service quality, very commercial experience. Overall not recommended
Stayed 2 nights in Feb 2024

4/10 Poor

Daniel Anjos dos

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We are very disappointed !! The curtains from the room was fell apart.. took 2 days to get fixed!! Room service need to be requested after all day out side !! Last night the air conditioning stopped working around 9pm .. and the hotel didn’t come over to fixed!! Today we went to reception for checkout and the reception knew about .!! Why they didn’t change the room ? That’s supposed to be 5 star hotel ..
Stayed 4 nights in Feb 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Hayman Island is back in a big way!
Stayed 4 nights in Jan 2024

6/10 Okay

Shirley

Liked: Staff & service
Amazing location but place needs some TLC …the staff were amazing .. the food was ok the Italian place was terrible food !!
Stayed 5 nights in Jan 2024

4/10 Poor

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth the money, go to the Maldives.
Room was great, staff were nice, but some were very undertrained and unprofessional, but food was awful, and drinks were very slow, I won't be going there again. If I am going to pay an absolute fortune to go to this island, I would expect amazing food and drinks to flow. I also think it's an absolute rip off to charge so much for the boat to and from Hamilton to Hayman. It should be free or at least a reasonable cost.
Stayed 5 nights in Dec 2023

8/10 Good

kanwar kishen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Dec 2023

8/10 Good

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ganzorig

Stayed 3 nights in Dec 2023