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Palm Bay Resort

4.0 star property

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View from property
Platinum House | In-room safe, blackout curtains, iron/ironing board, bed sheets
Exterior
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Air conditioning
  • Restaurant

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Map
Palm Bay Resort, Whitsundays, Whitsundays, QLD, 4741

Room options

View all photos for Ocean View House

Ocean View House | In-room safe, blackout curtains, iron/ironing board, bed sheets

Ocean View House

  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Ocean View Bure

  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Beachfront Bungalow

Two Bedroom Beachfront Bungalow | Living area

Two Bedroom Beachfront Bungalow

  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Ocean View Bure

Ocean View Bure | In-room safe, blackout curtains, iron/ironing board, bed sheets

Ocean View Bure

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Serenity Bure

In-room safe, blackout curtains, iron/ironing board, bed sheets

Serenity Bure

  • 42 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Platinum House

Platinum House | Private kitchen | Mini-fridge

Platinum House

  • 120 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Beachfront Bungalow

One Bedroom Beachfront Bungalow | Living area

One Bedroom Beachfront Bungalow

  • 62 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Hibiscus Suite

Hibiscus Suite | Living room

Hibiscus Suite

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront Villa

Beachfront Villa | In-room safe, blackout curtains, iron/ironing board, bed sheets

Beachfront Villa

  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palm Bay Resort

On beach with outdoor pool for sandy fun near Palm Bay Beach
At Palm Bay Resort, catch some rays at the beach, pamper yourself at the full-service spa or enjoy kayaking. Weekly housekeeping is available.
Palm Bay Resort offers 25 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials and body treatments. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Palm Bay Resort. During your stay, you're just a quick walk from Molle Islands National Park. Features include 2 bars, a full-service spa and an outdoor pool.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to facials, deep-tissue massages or body treatments at the spa
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a gym, kayaking and helicopter/aeroplane tours
  • 7.5 mi (12.1 km) from Airlie Beach Lagoon and 14.4 mi (23.2 km) from Whitehaven Beach
Palm Bay Resort offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges.

A library, a terrace, and tour/ticket assistance are also featured at Palm Bay Resort.

Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

Palm Bay Resort has a restaurant on site.

Languages

English, French, Italian, Spanish

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open select days

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Outside alcohol is not permitted, but is available for purchase.
Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. The front desk at this property is open daily from 8:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palm Bay Resort Long Island
Palm Bay Long Island
Palm Bay Resort Hotel Whitsundays
Palm Bay Resort Hotel
Palm Bay Resort Whitsundays
Palm Bay Resort Hotel Whitsundays

Palm Bay Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 211 out of 291 reviews
Rating 8 - Good. 56 out of 291 reviews
Rating 6 - Okay. 14 out of 291 reviews
Rating 4 - Poor. 4 out of 291 reviews
Rating 2 - Terrible. 6 out of 291 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anne-marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heaps of friendly staff to help you out, Great dinning. Beautiful and quiet. You could do as little or as much as you wanted whilst on the island. Gorgeous seating options everywhere. Pool side bar and pool heaps of room for everyone. Would definitely recommend to friends and family.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kieran Ayron

Liked: Cleanliness, staff & service, property conditions & facilities
Very great island to get away for a few days and unwind I didn't want to leave definitely would love to come back again
Stayed 6 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was tropical and the Wallaby's are almost tame. I liked the staff, who were always very helpful.
Stayed 5 nights in Dec 2024

2/10 Terrible

Laura

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was shocked to see the judgement and poor service from the staff at the resort. We were celebrating a friends birthday. The judgmental comments from staff, like “we close the bar at 9pm because we aren’t a ‘party’ resort” and learning that our group was being monitored/watched when off the island on a boating experience….. Guests are frequently reminded that they do not permit BYO through their website FAQS and a pre check in message, but neglects to advertise that they shut their bar at 9pm. Further, on any night, there were no more than 6 groups of breakfast or dinner guests. Be ready to wait 30 mins for beverage orders and another 30 mins for food. We had to regularly ask for plates to be cleared and top ups on water. As a reference Their poolside music selection mostly features music from the 60’s and 70’s, and even when we were the only guests in the pool area, when asked if the music could be changed, we were told that “corporate requires this playlist so that no one feels offended”. Heed warning with this property, spending thousands of dollars for my recent experience was not at all worth it in the least. I typically have a higher threshold for inconveniences, but it was just one thing after another with this property.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erin de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff excellent, room very comfortable with lots of extras. Has a nice beach and easy hiking around island.
Stayed 4 nights in Nov 2024

10/10 Excellent

Oana-Emilia, Rheinfelden

Liked: Cleanliness, staff & service, property conditions & facilities
Was Perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Octavian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Nov 2024

8/10 Good

Doris

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Beautiful place to relax, with great food and great service.
Stayed 3 nights in Nov 2024

6/10 Okay

Glenn

We loved our stay at Palm Bay Resort. If you are looking for a quiet, relaxing holiday that involves lazing by the pool or beach, sipping cocktails, this is the perfect spot. The resort only takes 60 guests at one time ( I am pretty sure there were only 20-30 during our stay) If you do happen to feel energetic and are looking for activities, there are a couple of walks you can do around the island. You’ll see butterflies the size of small birds, wallabies and bush turkeys. The resort also provide kayaks and stand up paddle boards for guests to use. The beach is very protected and safe to swim & snorkel & is a haven for sea turtles There is also a small gym onsite. It is very basic. A little tired but usable. This island resort is such a little gem in the Whitsundays. So if you are wanting peace and quiet and looking to avoid the crowds, it is definitely the spot to be The only downfall we did notice, was that the resort is starting to look very tired and needs maintenance The shingles missing off some of the roofing around the resort, Mould on the ceiling in the bathroom of the accomodation, ceiling fans not working etc It would be a real shame to see this place slowly fall apart There didn’t seem to be any one main person managing the resort. The staff consisted of young travellers from across the globe on working visas (that stay on for a few months, before moving onto their next destination) They seemed to be running the show, ensuring the basic work was getting done.
Stayed 4 nights in Nov 2024

6/10 Okay

joanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Amazing spot but the accommodation is tired tired and falling apart. Needs an upgrade.
Stayed 4 nights in Nov 2024

10/10 Excellent

Noelene

Stayed 4 nights in Oct 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palm Bay resort is the most beautiful, relaxing resort I have been to. Everything about the resort is perfect and the staff are excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended . Child free hotel. Only for couples. Perfect for honeymoon.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leighann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place truly is heaven on earth.
Stayed 3 nights in Oct 2024

10/10 Excellent

Signy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely staff, exquisite property and secluded sanctuary. Loved it
Stayed 3 nights in Oct 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Aleisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the property for 3 nights and it was absolutely beautiful. We spent a lot of time at the pool, we went for a lovely bush walk, drinking cocktails, kayaking and wandering around. The food and drinks are top tier, absolutely amazing! It was so nice to switch off from reality and just enjoy each others company. I would definitely recommend this place to others. We loved it and can’t wait to go back one day.
Stayed 3 nights in Oct 2024

8/10 Good

Constantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, small, adults only. Ocean right at front door of you hut. Lots of wildlife and birds. Eat, drink, walk, swim, relax, repeat. Staff all very friendly and helpful. Left to do your own thing unless you required assistance. Will definitely be back.
Stayed 5 nights in Oct 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hideaway
Your own secluded island with great service great food and great pool. With a one bed room right on the beach this was the perfect getaway. Very laid back but with excellent service from the young team. Lovely pool and restaurant area in balinese style.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing quiet island no children
Stayed 3 nights in Oct 2024

10/10 Excellent

Leigh, Bushland Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and a beautiful quiet place to spend several nights
Stayed 3 nights in Aug 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right on the beach.
Stayed 4 nights in Sep 2024

10/10 Excellent

helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous location, room was huge , great views. Staff were attentive, great cocktails and food, it was cold and wet our first 2 days so lovely big fireplace was most welcome
Stayed 3 nights in Aug 2024

6/10 Okay

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful view, nice and quiet, not much to do so 5 nights was maybe too long. Meals were a bit over priced i thought. Would've been good to have a toaster in room to be able to at least make own breakfast.
Stayed 5 nights in Sep 2024