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2.8 out of 5
See all 6 ebookers Reviews

"Good position for town. Friendly staff. Nice bedroom and bathroom with comfortable bed. " More

By a verified traveller on Sun 15 Dec 2019

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Mercure Wigan Oak Hotel ratings based on 6 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Wigan Oak Hotel

Couples (1) Family (2) Other (2) Friends (1)
4 out of 5
Good position for town. Friendly staff. Nice bedroom and bathroom with comfortable bed.

Posted by on 15 Dec 2019

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Comment from Hotel Management

22 Dec 2019 by Nick Jackman - General Manager

Thank you very much for taking the time to write a review. We really appreciate your kind words.

3 out of 5
Stayed here for a wedding in the area. Managed to get the rooms cheap with booking early but wouldnt have wanted to pay much more. It was basic & one of the rooms smelt damp. There was a wedding there & it was full of noisy kids, woken up in the night by someone running down the corridor carrying on! Not the hotels fault but gives an indication of the clientel 😣.

Posted by on 6 May 2019

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2 out of 5

Damp

My room was on the 4th floor. All I could smell on the floor was damp, the room was a little better but not much. Good job I was only staying one night and on my own otherwise I would have rejected the room.

Posted by on 31 Oct 2015

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4 out of 5

Wonderful weekend

Arrived late due to horrendous traffic problems and we were pleasantly surprised by the hotel. The staff were wonderful and really very friendly.

Posted by on 19 Aug 2015

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1 out of 5

Problem prevented stay

On arrival to check in I was informed that an electrical problem had closed a wing of the hotel and I had been booked into another hotel nearby. The Mercure staff were apologetic and had done what they could for me in finding me an alternative, but that alternative pub-based accommodation fell short of the standard that I had hoped for at Mercure, the more so having stayed at Mercure before. For this reason I have only been able to score the performance of the staff in the brief reception desk encounter I had with them - the minimum rating for the other features are given only because a nil rating was not allowed! The recommendation (again a required response) is based on a previous visit.

Posted by on 15 Apr 2012

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3 out of 5

Hyvä hinta laatu suhde

Edullinen hotelli 10min kävelymaykan päässä keskustasta. miinusta puuttuneista suihku pyyhkeistä.

Posted by on 12 Mar 2014

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.