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"Lovely clean adequate room at very reasonable price. ..result " More

By a verified traveller on Sun 08 Dec 2019

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Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at The Mount. During your stay, you'll be close to DW Stadium. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.

  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include 2 meeting rooms
  • 6 minutes by car from Wigan Pier and 6 minutes from DW Stadium

The Mount ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Mount

Everyone (3) Couples (1) Family (1)
5 out of 5
Lovely clean adequate room at very reasonable price. ..result

Posted by on 8 Dec 2019

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Comment from Hotel Management

8 Dec 2019 by Vicky, Reception Team Leader

We are glad to see you had a great stay. We look forward to seeing you again soon.

3 out of 5
Tired and no aircon Friendly efficient reception desk and apart from the odd cobweb was clean. Always like the comfortable Premier Inn beds. But everything else dated and tired. As this one is right next to the motorway, you can't leave windows open and with no air con, room gets very warm, during our 3 night stay, even with only 15 degrees outside room was very warm. A fan was provided in the room but hate to think what it would be like in the summer. We were in room 26 For info car park has a slope and path to walk up to reception Free Wifi was slow and laggy for most of the 3 days. We didn't visit the pub for food or drinks during our stay. A walk to the hotel is not undercover in case it is raining, only a few yards though.

Posted by on 2 May 2019

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Comment from Hotel Management

9 May 2019 by Vicky, Hotel Manager

I am sorry to hear that you did not have a great stay. If you can contact the hotel directly we will be happy to speak to you in regards to your stay.

4 out of 5

Posted by on 8 Jan 2019

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Comment from Hotel Management

8 Jan 2019 by Vicky, Hotel Manager

Thank you for your feedback

1 out of 5

NO SHOWER, NO BATH WORKING AGAIN...

Pros: Location, and price when all is well.
Cons: Sort out the plumbing.
Location: Close to motorways.
This is the second time we have stayed in the same room if im not mistaken, 18 month ago, the shower taps and bath taps didn't work then and still don't, apparently the hotel and staff no about the ongoing problem with water pressure on this side of the building according to the staff, but yet they do nothing about it. Very poor, although some consolation, i will be getting a refund AGAIN.

Posted by , from Leeds on 7 Apr 2018

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Comment from Hotel Management

12 Apr 2018 by Vicky, Reception Manager

We are very sorry to hear you didnt have a great stay. If you could get in touch with us we can organise a refund. I can assure you the issue with the showers is being looked into and hopefully will be rectified as soon as possible.

Property Features

There are 2 meeting rooms available. WiFi is free in public spaces. Free self parking is available. This 3-star Wigan hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Orrell Station (1.7 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

The Mount offers 60 accommodations with coffee/tea makers and a hairdryer. 20-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to noon.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Staffed front desk
  • No rollaway/extra beds available
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 9.00 for adults and from GBP 4.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Premier Inn Wigan West Hotel
  • Wigan West Premier Travel
  • Premier Inn Wigan West Hotel Wigan
  • The Mount Hotel Wigan
  • The Mount Wigan
  • The Mount Hotel
  • Wigan West Premier Travel Inn
  • Premier Inn Wigan West
  • The Mount Hotel
  • The Mount Wigan
  • The Mount Hotel Wigan
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