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Hotel Schwanen

3.0 star property

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Photo gallery for Hotel Schwanen

Exterior
Breakfast, lunch, dinner served; local and international cuisine
Front of property
Superior Studio Suite | In-room safe, desk, laptop workspace, soundproofing
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking included
  • Breakfast included

Explore the area

Map
Obere Bahnhofstr. 21, Wil, Kanton St. Gallen, 9500
  • Wil Old Town
    ‪5 min walk‬
  • Church of St. Nicholas
    ‪6 min walk‬
  • Art Hall
    ‪10 min walk‬
  • Zürich (ZRH)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, laptop workspace, soundproofing

Standard Single Room

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Studio Suite

Superior Studio Suite | In-room safe, desk, laptop workspace, soundproofing

Superior Studio Suite

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, laptop workspace, soundproofing

Superior Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Hotel Schwanen

Pet-friendly hotel connected to the convention centre in Wil with free breakfast
This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
Hotel Schwanen offers 24 accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with cable channels. Bathrooms include slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Schwanen, you're connected to the convention centre and just a quick walk from Wil Old Town. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Restaurant swan21
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Wil Old Town and 6 minutes on foot from Church of St. Nicholas
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Schwanen. Limited free parking is available on a first-come, first-served basis.

This 3-star Wil hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.
Restaurant swan21 – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Restaurant SchwanenGrill – This steakhouse specialises in American cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open selected days.
Room service (during limited hours) is available.

Languages

English, French, German, Greek, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant SchwanenGrill
  • Restaurant swan21

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 AM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Schwanen Hotel Wil
Schwanen Hotel
Schwanen Wil
Schwanen
Schwanen Hotel Wil
Schwanen Wil
Hotel Schwanen Wil
Wil Schwanen Hotel
Hotel Schwanen
Schwanen Hotel
Schwanen
Hotel Schwanen Wil
Hotel Schwanen Hotel
Hotel Schwanen Hotel Wil

Hotel Schwanen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 46 reviews
Rating 8 - Good. 23 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Overall, a nice hotel. Very clean and the staff are pleasant. No air conditioning in the summer. The breakfast is very basic, you may want to buy a breakfast elsewhere if you're hungry.
Stayed 1 night in Jul 2024

10/10 Excellent

MOHAMED SHEIKH ABDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with the all sataff and i like it the Hotel very nice hotel clean staff attitude polite and kind they well come you i never seen like this hotel i am traveling a lot this was not 3 star hotel same like five star service Thank you very much
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, extremely helpful employees.
Last minute booking which was actually overbooked. However the manager still accommodated me and made sure I had a room although it was later in the evening. Had a early 4 AM check out and they made sure I was able to get my rental car out of the secured garage at that time. Used the restaurant after check-in which had excellent service and excellent quality of food and beverages. I normally stay at the big name hotel brands but due to no availability I choose this hotel last minute and now will definitely return back here. What a gem!
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near train station
clean and comfortable but a very basic breakfast with little choice and no hot food apart from boiled egg.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, breakfast needs improving
5 mins from train, close to centre, clean and comfortable. Breakfast is very basic.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel
Decent hotel in centre with parking. Elena and Deborah worked so hard in the restaurant.
Stayed 1 night in Nov 2021

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Adelheid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein angenehmer Aufenthalt,obwohl an einer stark befahrenen Strasse,davon war im Hotel nichts zu hören,Tiefgarage sehr gut
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristijan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 1 night in Jul 2024

8/10 Good

HHM

Business traveller
Ok voor een overnachting
De kamers zijn eenvoudig maar belangrijk schoon. Idem de badkamer, echter een lege zeepflacon in de douche. Deze zou gevuld worden na melding wat niet is opgelost. Het ontbijt is ok, niet overvloedig. Parkeergarage erg klein, gratis. Parkeerplaats buiten minimaal.
Stayed 1 night in Jul 2024

8/10 Good

Bernardus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reception can be improved as no person at the desk and took time to check in and to check out.
Stayed 1 night in Jul 2024

10/10 Excellent

Juan Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Cla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weiter so......
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes 3* Hotel im Zentrum der Stadt
Alles war bestens; das Frühstück war gut. Bei offenem Fenster ist es sehr laut. Alles kann man nicht haben - zumal das Hotel im Zentrum liegt.
Stayed 1 night in Aug 2023

10/10 Excellent

Kohler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr saubere Zimmer
Ein super Hotel an guter Lage mit Parkplätzen direkt in Front. Das Morgenbüffet bietet sehr viel. Der Kirchenturm ist gut hörbar was mich nicht störte, sollte man jedoch eventuell berücksichtigen.
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Het hotel was super maar buiten snachts rond 4 heelveel herrie slecht geslapen en als je slecht slaapt is de dag al voor je begint niet zo goed
Stayed 3 nights in Jul 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
hôtel parfait mais je retire une étoile car le carillon du clocher de l'église proche qui sonne tout les quart d'heures est insupportable , cet hôtel était une étape pour couper ma route afin de me reposer ce qui n'a pas pu être le cas , dommage car l'hôtel est vraiment top ainsi que son personnel.Excellent petit déjeuner.
Stayed 1 night in Jun 2023

10/10 Excellent

Martin

Stayed 1 night in Jun 2023