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The Wilderness Hotel

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Wilderness Hotel

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Honeymoon Suite | Premium bedding, Select Comfort beds, desk, laptop workspace
Lobby
Front of property
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Spa
  • Room service
  • Pool

Explore the area

Map
George Road, Wilderness, Western Cape, 6560
  • Wilderness National Park
    3 min walk
  • Milkwood Village Shopping Centre
    4 min walk
  • Wilderness Lagoon
    5 min walk
  • George (GRJ)
    19 min drive

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, Select Comfort beds, desk, laptop workspace

Honeymoon Suite

  • 80 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Premium bedding, Select Comfort beds, desk, laptop workspace

Family Suite

  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Classic King Rooms

Classic King Rooms | Premium bedding, Select Comfort beds, desk, laptop workspace

Classic King Rooms

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Room | Premium bedding, Select Comfort beds, desk, laptop workspace

Room

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room (King)

Standard Room (King) | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room (King)

  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room (Classic Twin 13)

Classic Twin Room (Classic Twin 13) | Premium bedding, Select Comfort beds, desk, laptop workspace

Classic Twin Room (Classic Twin 13)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Family Quad Twin Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Deluxe Family Quad Twin Room

  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Family Quad King Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Deluxe Family Quad King Room

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe King Rooms

Deluxe King Rooms | Premium bedding, Select Comfort beds, desk, laptop workspace

Deluxe King Rooms

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Family Bunk Bed Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Family Bunk Bed Room

  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Classic Family Double

Classic Family Double | Premium bedding, Select Comfort beds, desk, laptop workspace

Classic Family Double

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Family Double Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Family Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Family Suite

Luxury Family Suite | Premium bedding, Select Comfort beds, desk, laptop workspace

Luxury Family Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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Exterior

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Pool
Parking included
Free WiFi
Restaurant
3.9 out of 5, Good, (161)
The price is €90
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

The Wilderness Hotel

Riverfront hotel with full-service spa and bars/lounges
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Other amenities include 3 bars/lounges, a fitness centre and a snack bar/deli.
The Wilderness Hotel offers 155 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wilderness Hydro and Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.
During your stay at The Wilderness Hotel, you're just a quick walk from Cape Floral Region Protected Areas. 3 bars, a full-service spa and an outdoor pool are available.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages, body wraps or body treatments at Wilderness Hydro and Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Steps from Cape Floral Region Protected Areas and 3 minutes on foot from Wilderness National Park
The Wilderness Hotel offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges.

A fitness centre, a sauna, and spa services are also featured at the family-friendly The Wilderness Hotel.

Smoking is allowed in designated areas at this 3-star Wilderness hotel.

The Wilderness Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Afrikaans, Dutch, English, French, Xhosa, Zulu

Property amenities

Parking and transport

  • Free offsite parking

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Wilderness Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: ZAR 30 per person, per day and includes use of: sauna; spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Wilderness
Protea Wilderness Hotel
Wilderness Hotel Wilderness
Protea Hotel Wilderness
The Wilderness Hotel Hotel
The Wilderness Hotel Wilderness
The Wilderness Hotel Hotel Wilderness

The Wilderness Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 179 reviews" "
Rating 8 - Good. 68 out of 179 reviews" "
Rating 6 - Okay. 46 out of 179 reviews" "
Rating 4 - Poor. 11 out of 179 reviews" "
Rating 2 - Terrible. 6 out of 179 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ashlin

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The search and booking I submitted was for Wilderness resort in Wisconsin United States. The “quick” response from this location, still hasn’t hapoened
Stayed 3 nights in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Amenities
The rooms were a bit dated. The key cards stopped working and had to be reprogrammed every day which was annoying. My sister didn’t have hot water for 6 out of the 7 days we stayed and reception promised to resolve it but didn’t. My sister asked for her room not to be cleaned as she didn’t want her stuff being moved around but they cleaned 6 out of the 7 days even though they were reminded every day. Bit of a shame really that the promises made weren’t honoured
Stayed 6 nights in May 2024

6/10 Okay

Jan

Liked: Cleanliness
Wouldn’t recommend
Avoid if possible. Needs investment also staff training. A positive is that it’s a good location and has a pleasant pool
Stayed 4 nights in Jan 2024

6/10 Okay

Kathy

Stayed 3 nights in Feb 2024

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Mike

Stayed 1 night in Feb 2024

8/10 Good

Anthony, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities
Q
Stayed 1 night in Jan 2024

6/10 Okay

Garth

My business and I use this Hotel at least 2 - 3 nights a month. The Hotel is generally great and staff friendly except this time. It is unreal how one person can make such a difference, and will contribute to your business decisions going forward. I made the mistake of asking for 2 rooms to be processed through one transaction and the utter bad attitude and generally reprehensible behaviour received from Olivia at the front desk was a true reflection of an individual that should not be in Hospitality!!! Unfortunate that one individual can ruin an otherwise great experience and ensure no future business to the hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Dean

Stayed 1 night in Nov 2023

6/10 Okay

Ghulam

Stayed 1 night in Jun 2023

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent and common spaces are very smart and well-maintained. The room itself was a little tired and in need of some paint. In my aunt's room (103) the shower drain was blocked.
Stayed 1 night in May 2023

8/10 Good

Ashleigh

Stayed 2 nights in Apr 2023

10/10 Excellent

Elsa

Stayed 1 night in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
A Good choice
Although the hotel does need work, I found the hotel clean and comfortable. The room air conditioning was excellent as was the wifi, shower and bedding. They serve an excellent buffet breakfast.
Stayed 3 nights in Jan 2023

8/10 Good

Alan, New York

Travelled with partner
Old hotel that is a little outdated - no elevators - making moving luggage a challenge. There was a plant around the property that gave off a bad musty smell during this time of year. Noticed the smell in other areas around Wilderness, so it may have not been addressable. Breakfast was great, pool was nice. Wish it had a hot tub.
Stayed 2 nights in Jan 2023

2/10 Terrible

Daniella

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down, dirty hotel in need of an overhaul
The hotel is run down and dirty. We moved rooms due to the mould caked in our aircon. There cockroaches in the room. The general areas are filthy. We used to absolutely love this hotel it was under previous management. I cant see it going on for much longer without a serious revamp. The hotel needs a manager to better oversea how it is run. So disappointing. We will not be back
Stayed 5 nights in Jan 2023

6/10 Okay

Biplob

Travelled with family
Good
Stayed 2 nights in Dec 2022

4/10 Poor

Khalid

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very unhygienic & uncomfortable stay
Hi, this is more of a 2.5 star hotel, the pictures on the website are very deceiving. We had entered to a very old setting, check-in was quick, breakfast was decent however the rooms are very uncomfortable & unhygienic - we had found spiders & spider webs in the corner of the rooms, the rooms are also infested with ants, they attack any food stuff lying around. Very disappointed, don't think I will ever consider revisiting this hotel.
Stayed 1 night in Dec 2022

8/10 Good

Trevor

Liked: Staff & service, room comfort
Jewel needing tlc
This is a real jewel which needs a lot of Tox. Great location. Food was good excellent.
Stayed 2 nights in Dec 2022

8/10 Good

Tommy

Stayed 1 night in Oct 2022

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel has a reputation for giving out a hotel room that differs from the picture. Be aware.
Stayed 1 night in Sep 2022

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Just an over night stop
Stayed 1 night in Aug 2022

10/10 Excellent

Wilhelm

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Wilhelm

Stayed 1 night in May 2022