2/10 Terrible
Cristina
Travelled with family and small children
28 Aug 2024
Bathroom was dirty. Pink and yellow slime all over the shower curtain bottom and the grout in between the shower tiles had a pink slime. Hole in the bathroom wall where a hook/fixture was. Bathroom had strong urine and chemical odor to it the entire time. Room was poorly put together with the bedside table screwed into the wall completely blocking the outlets. There is a large drop from the entrance into the room with no warning where we all tripped and fell. The music was so loud until 930 at night. Not ideal for a family with young kids. The elevator could only fit 4 people and was consistently getting stuck and was filthy. There was a dead bug on the floor in a pile of dirt in the elevator the entirety of our stay. The lack of a system for the shuttle was frustrating. There was no consistent pick up time or drop off time or pick up/drop off location. Plus minimal parking with an ENTIRE lot for only valet which people were not utilizing. The ONLY good thing about the hotel was the friendly and courteous staff who were always helpful and kind and went above and beyond.
Cristina
Stayed 2 nights in Aug 2024