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DoubleTree by Hilton Hotel Wilmington

4.0 star property

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Reception
Reception
Deluxe Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior detail
Deluxe Room, 1 King Bed, Non Smoking | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
4727 Concord Pike, Wilmington, DE, 19803
  • Brandywine Valley
    ‪1 min walk‬
  • Nemours Mansion and Gardens
    ‪7 min drive‬
  • Winterthur Museum, Garden and Library
    ‪10 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Shower Stall)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Shower Stall)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

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About this property

DoubleTree by Hilton Hotel Wilmington

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre.
DoubleTree by Hilton Hotel Wilmington offers 244 accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Wilmington. During your stay, you're just a quick walk from Brandywine Valley. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Wilmington Riverwalk and 14 minutes from West Chester University of Pennsylvania
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

Public spaces have free WiFi. Event space at this hotel measures 11085 square feet (1030 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Wilmington also features a 24-hour fitness centre, concierge services, and laundry facilities. Self parking is free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:00 AM.
Palettes Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: USD 9 to 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palettes Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,085 square feet of conference space
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.00 to 14.95 per person
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Wilmington
DoubleTree Hilton Wilmington
DoubleTree Hotel Wilmington
DoubleTree Wilmington
Hilton DoubleTree Wilmington
Wilmington DoubleTree
Wilmington DoubleTree Hotel
DoubleTree by Hilton Hotel Wilmington Hotel
DoubleTree by Hilton Hotel Wilmington Wilmington
DoubleTree by Hilton Hotel Wilmington Hotel Wilmington

DoubleTree by Hilton Hotel Wilmington Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 491 out of 1006 reviews
Rating 8 - Good. 224 out of 1006 reviews
Rating 6 - Okay. 121 out of 1006 reviews
Rating 4 - Poor. 98 out of 1006 reviews
Rating 2 - Terrible. 72 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Stayed 2 nights in Dec 2024

6/10 Okay

Jay

Stayed 1 night in Dec 2024

10/10 Excellent

Sheretta

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alfie

Stayed 1 night in Dec 2024

10/10 Excellent

Simone

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Treva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daphne, the bartender and morning staff were customer friendly! We enjoyed our stay and the warm cookies were excelllent!
Stayed 1 night in Dec 2024

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service
Comfortable beds, nice room, enjoyed free cookies, decent buffet breakfast, nice and welcoming staff. Some repairs and upkeep issues: 1 of the 2 elevators not working during most of my stay, whole building drafty/cold. Restroom in lobby (near conderence room) not supplied with soap, ran out of towels at times, and only very cold water in faucet.
Stayed 3 nights in Dec 2024

6/10 Okay

Elvina

Stayed 1 night in Dec 2024

10/10 Excellent

charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean. Great dining option near the property. Staff was very friendly and accommodating on suggestions of places to go. I will stay again when visiting the area
Stayed 3 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This Hilton Hotel does not live up to the levels of quality and hospitality that so many others I've visited do. The bathroom we were given was an oddity. It had a fan, but no switch to control it. It had an exposed overhead light with a U-shaped bulb in it, again with no way to switch it on or off. There was a rusty-colored mold on the baseboards. It obviously needed attention, but looked like a two-star dive in the process. If you're going to lay out out breakfast food that is not for customers, then put a sign up that says it's for conference attendees only. This is an easily accomplished communication. I went over to look (not touch) the food and I was reprimanded by someone on the staff - not a good customer service move any way you look at it. The second night we stayed there, at 9:30 pm... there was an employee in our hallway who was obviously cleaning rooms. She was on the phone yelling at someone while she was knocking on guests doors, she was loud an obtrusive.. and she is doing this at 9:30 at night? Clearly, this hotel has some work to do to lived up to the Hilton name.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elina

Stayed 1 night in Sep 2024

10/10 Excellent

Jerome

Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and accommodating
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities
The heat was out and the phone in the room didn’t work, however the staff was friendly and attentive. They fixed the heat promptly but couldn’t fix the phones.
Stayed 1 night in Dec 2024

4/10 Poor

Amanda E

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check-in staff not very friendly; had a bit of an attitude.
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the staff was wonderful and so friendly. Every time you walked in you received a hello.
Stayed 4 nights in Dec 2024

10/10 Excellent

Junaid

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was just Ehh…
Hotel staff were great, but only one elevator worked for the whole building, and the upper floors were boiling with the heat blowing madly. The rooms were alright other then a stain on the sheets and head board, had to fix the toilet seat lid myself since it was only hanging on by the one side and not sure if the thermostat even worked because I tried to put the air cooler on since the upper hallways were so hot but the room stayed at 76 all night long causing me to wake up wet in sweat.
Stayed 1 night in Dec 2024

4/10 Poor

Susan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was clean. The staff was pleasant except the ones smoking in the back lobby. However, only one elevator worked. After waiting an extended amount of time, the working elevator was full. As a result, my daughter and I had to take the steps with our luggage from the fourth floor. I took a tumble down the concrete stairs. Not seriously hurt but for the amount I paid, this is not acceptable.
Stayed 1 night in Dec 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping and dining.
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, from check-in to the bar/restaurant
Stayed 1 night in Dec 2024