Lakes Hotel and Spa

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse Suite with Roof Top Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Lake
Penthouse Suite with Roof Top Hot Tub | Terrace/patio
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym

Explore the area

Map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    ‪4 min walk‬
  • Bowness Pier
    ‪4 min walk‬
  • Old Laundry Theatre
    ‪7 min walk‬
  • Barrow-In-Furness (BWF-Walney Island)
    ‪64 min drive‬

Room options

Double Room, Hot Tub (Small)

  • Sleeps 2
  • 1 King Bed

Ground Floor Double

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Double Room (Direct Access to Lakes Spa)

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub Sleeps 4

  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

  • Sleeps 2
  • 1 King Bed

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Standard Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Lake Suite with Hot Tub

  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 King Bed

Junior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Bowness Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Windermere Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Roof Top Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Snug Double

  • Sleeps 2
  • 1 King Bed

Small Double

  • Sleeps 2
  • 1 King Bed

Family Room (Sleeps Three)

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Superior Room

  • Sleeps 2
  • 1 King Bed

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

Two Bedroom First Floor Apartment on Two Levels

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Penthouse Suite with Roof Top Hot Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Lakes Hotel and Spa

Luxury hotel with 15 hot tubs and full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Lakes Hotel and Spa offers 57 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested.

15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Lakes Hotel and Spa's great location. During your stay, you're just a quick walk from Lake Windermere. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at The Bar, a bistro that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 15 hot tubs
  • Indulge with deep-tissue massages, body treatments or aromatherapy at Lakes Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the breakfast
  • Just a 4-minute walk from Lake Windermere and 4 minutes on foot from Bowness Pier
  • Airport shuttle service available for a fee
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
The Bar – This bistro specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird – This restaurant specialises in British cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 796 out of 1000 reviews" "
Rating 8 - Good. 121 out of 1000 reviews" "
Rating 6 - Okay. 57 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
our stay was amazing, the hotel is very cozy, the room is comfortable with a nice hottub. food is well cooked. the staff are very friendly. there are 3 ferries to different locations in the lake 10 minutes walk from the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here, very clean and friendly. The spa was excellent, the food was great and the concierge Patrick was exceptionally welcoming, friendly and very knowledgeable about the area. Wolud definitely stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2024

10/10 Excellent

SEVDZHAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday weekend all around
Stayed 1 night in Oct 2024

10/10 Excellent

Marj

Stayed 1 night in Sep 2024

10/10 Excellent

Halit Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

DA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel where absolutely amazing so friendly and kind, hotel was exquisite will definitely be returning
Stayed 2 nights in Oct 2024

8/10 Good

S

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. We got a great massage during our stay and the women who worked there were wonderful. That was definitely the highlight. The service in the restaurant and cocktail bar wasn’t great. Both times our food was slow and in the restaurant there seemed to be ample staff. In the cocktail bar our food took ages to come and when it arrived it was wrong. It seemed the staff were out of their depth that night. It also took a long time for one drink to arrive and at some point the waiter walked over to our table then just turned around and walked away. I think they were very stressed that night. But more training may help them. The suite was lovely and the hot tub was fantastic. Only thing that struck us as odd that a room in the lakes had nowhere to hang/dry coats after coming in from the rain.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jenson

Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Oct 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this hotel and Spa. Showers need upgrading in the rooms. Apart from that 5*
Stayed 1 night in Oct 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT
Stayed 1 night in Oct 2024

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay will be booking again
Stayed 2 nights in Sep 2024

10/10 Excellent

Jak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Travelled with partner
Great service as usual! Fab staff and a complimentary upgrade and glass of Prosecco on arrival. Can’t complain!
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay here, the staff, everything about the hotel was perfect and location was too, lots to do.
Stayed 1 night in Oct 2024

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel, room service even take bags to room, and upgraded to a suit with a hot tub which is a bonus, breakfast amazing not cheap food. The spa is gorgeous somewhere to relax and unwind.
Stayed 1 night in Oct 2024