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Lakes Hotel and Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse Suite with Roof Top Hot Tub | Terrace/patio
Roof Top Suite with Hot Tub | Exterior
Lake Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Daily buffet breakfast (GBP 15 per person)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    4 min walk
  • Bowness Pier
    4 min walk
  • World of Beatrix Potter
    8 min walk
  • Barrow-In-Furness (BWF-Walney Island)
    64 min drive

Room options

View all photos for Double Room, Hot Tub (Small)

Double Room, Hot Tub (Small) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room, Hot Tub (Small)

  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Ground Floor Double

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Double Room (Direct Access to Lakes Spa)

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub Sleeps 4

  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Two Bedroom First Floor Apartment on Two Levels with Built in Beds | Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Double Room, Hot Tub

Standard Double Room, Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Lake Suite with Hot Tub

Lake Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Lake Suite with Hot Tub

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub

Junior Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub

Bowness Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Bowness Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub

Windermere Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Windermere Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub

Roof Top Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Roof Top Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Small Double

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Three)

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom First Floor Apartment on Two Levels

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Penthouse Suite with Roof Top Hot Tub

Penthouse Suite with Roof Top Hot Tub | Terrace/patio

Penthouse Suite with Roof Top Hot Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Spa
Beech Hill Hotel & Spa
Pool
Hot tub
Spa
Parking included
3.8 out of 5, Good, (984)
The price is €118
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Beech Hill Hotel & Spa

About this property

Lakes Hotel and Spa

Luxury hotel with 15 hot tubs and full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Lakes Hotel and Spa offers 57 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested.

15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Lakes Hotel and Spa's great location. During your stay, you're just a quick walk from Lake Windermere. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at The Bar, a bistro that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 15 hot tubs
  • Indulge with deep-tissue massages, facials or body scrubs at Lakes Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 4-minute walk from Lake Windermere and 4 minutes on foot from Bowness Pier
  • Airport shuttle service available for a fee
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
The Bar – This bistro specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird – This restaurant specialises in British cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1004 reviews" "
Rating 8 - Good. 132 out of 1004 reviews" "
Rating 6 - Okay. 62 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 9 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was loud and the beds were very uncomfortable. We were actually joking that they had the unckmfortable beds to sell more massages.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay and it was even better than the first. It’s in a perfect area, the hotel is stunning and the spa is gorgeous. Can’t wait to go back
Stayed 3 nights in Aug 2024

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Facilities great, but room needs a refurb
Had a lovely stay in Windermere, but would next time choose a different hotel. The downstairs bar, terrace and cocktail bar were top quality, however the bowness suite was in need of some refurbishment. There was no sound proof and you could hear everything next door, including people coughing and playing loud music till late at night. The bedroom area had the creakiest floor boards all over and next door’s room was the same. You could hear room service being delivered next door later at night and it sounded like it was in our own room. On arrival we noticed our toilet seat was hanging off, we reported this and it was fixed straight away with a new one. Maybe more focus should now be to look at the quality and details of the rooms rather than the facilities downstairs.
Stayed 2 nights in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
all of it
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities and the room
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian, Motherwell

Travelled with partner
Liked: Cleanliness, amenities
Great hotel staff are amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberley

Lush little one night stay
We stayed as a belated birthday gift for my boyfriend. After camping for 2 nights prior a night of luxury was just what we needed. All staff were lovely and welcoming. Check in was simple and nice glass of fizz to go with it. We had drinks at the pub and used the spa - had couples massage and back into the spa for a chill before we headed up to our room. Spa was immaculate and lovely and chill. The couples massage was lovely. Our room was very clean and a little ‘happy birthday’ card had been left which was a lovely touch. We had a meal in the Mizumi restaurant on the evening and the food was beautiful. Again a nice little touch bringing out a dessert with ‘happy birthday’ on it which was very thoughtful. The view from our room was lovely and the hottub was a nice addition. Special shoutout to Jack who was working in the pub at the hotel, stopped to have a bit of crack with us which was canny. Breakfast the next morning was a huge buffet of hot and cold selection, anything you could think you would want they had it. Would definitely recommend a stay here it was amazing and would definitely stay again for longer than just one night.
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

lacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and the on site facilities.
Stayed 3 nights in Aug 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely stay, staff were extremely helpful. Had a hot tub with view of the lake. Was brilliant! Only a slight negative, thought £12 per night parking was a little steep given the price you pay for the stay but would happily go back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, staff extremely nice and friendly. Spa facilities are amazing. The breakfast had a great selection. Would be happy to return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sadiyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay and will defiantly be coming back
Stayed 1 night in Aug 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Travelled with group
The hotel was beautiful, staff lovely, food great and good location, highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely feel to the hotel as soon as we drove into the parking lot. Looked really nice from the outside. It was even better walking into the hotel after being met by the concierge. The staff were very welcoming. The hotel looked stunning and the view we had was great. The only issue we had wea the bed was not comfortable but other than that no issues
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor customer service
Booked to stay in a hot tub room in Feb for our wedding anniversary in Aug - had a not so lovely view of the bottle bins, laundry trolleys and delivery wagons from our balcony that cost quite a lot of money. That aside room very nice but bed very firm and uncomfortable, shower not great either. Had decided to eat in hotel bar so no need to book when we went only table free was unstable and when we mentioned this we were asked what we expected them to do about it- awful customer service. In the spa the bartender gave a gin and tonic in small wine glass full to the brim I had to ask him to put in lather glass so that I could carry without spilling, spa was full so eventually got seats with another couple and bar tender moved my bag to a different chair when I was in the pool - not sure why? Breakfast was beautiful and the hotel decor itself is very nice but the experience that was meant to be for a special occasion was marred by substandard customer service. I won’t stay again only due to the experience I had you cannot deny it is a beautiful environment to stay in visually
Stayed 1 night in Aug 2024

4/10 Poor

Steven

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Zahra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented. Clean, comfortable and indulgent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary get away
The staff were extremely helpful and the hotel was very luxurious. It was everything we had hoped for and we will definitely be booking again soon.
Stayed 1 night in Jul 2024