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Best Western Plus Hanes Mall Hotel

2.5 star property

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Photo gallery for Best Western Plus Hanes Mall Hotel

Exterior
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing
Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪3 min walk‬
  • Novant Health Forsyth Medical Center
    ‪12 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪4 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1003)
The price is €97
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Comfort Suites Hanes Mall

About this property

Best Western Plus Hanes Mall Hotel

Hotel with free breakfast, a short walk to Hanes Mall
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Best Western Plus Hanes Mall Hotel offers 130 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Hanes Mall Hotel. During your stay, you're just a quick walk from Hanes Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute walk from Hanes Mall and 10 minutes by car from Wake Forest University
Best Western Plus Hanes Mall Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Hanes Mall Hotel. Free self parking is available.

This Winston-Salem hotel is smoke free.

Guests are served a free full breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Best Western Plus Hanes Mall Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kanzaida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Eric

Stayed 3 nights in Nov 2024

10/10 Excellent

Kanzaida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Ron

Stayed 4 nights in Nov 2024

4/10 Poor

KENNETH, Spring Lake

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot or warm water for showering
Stayed 3 nights in Sep 2024

2/10 Terrible

Masoud

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Kanzaida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
The BW is located in a convenient location the within walking distance to the hospital that I have a travel contract at.
Stayed 4 nights in Nov 2024

8/10 Good

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua, Youngsville

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Nov 2024

8/10 Good

Shana D

Travelled with partner
Liked: Cleanliness, staff & service
Met our needs for a one night stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Kanzaida

Stayed 4 nights in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet.
Stayed 2 nights in Nov 2024

6/10 Okay

Nate

Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a family member in the hospital and this hotel waa very convenient. We even took time from visiting to check out the mall that was right next door.

8/10 Good

Travis

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff
Stayed 3 nights in Nov 2024

2/10 Terrible

Austin

Stayed 1 night in Oct 2024

10/10 Excellent

JaMyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat customer
Very comfortable; our room was clean; breakfast was hot and fresh
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff.
Visiting my college age daughter, so we stayed close to her. The hotel was across the street from the hospital but we did not hear any ambulance sirens or things like that. The parking lot was small with over flow parking on gravel. A tractor trailer took up most of the spaces. Close to the mall and a variety of places to eat. Our room was very clean and quiet. My mother slept greatbut I thought the beds were too firm. Staff was very nice and the breakfast was also good. Would recommend.
Stayed 1 night in Oct 2024

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities
The hotel is in need of an overhaul. Several places in the ceiling were leaking and water puddling up on the carpet. Carpet on the rooms were ripped. We requested a room change after the first night because the facet in the shower would not shutoff. No hot water. Had to kill several bugs on the floor. This was a terrible experience. Would not recommend this hotel to anyone.
Stayed 3 nights in Oct 2024

8/10 Good

April

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Ajaah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was excellent and the staff was amazing and very polite the only thing I is when I got in the shower it wouldn’t turn off it was stuck and I had to call the front desk other than that my stay was great
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Stayed 2 nights in Sep 2024