See all properties

Quality Inn & Suites Hanes Mall

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
Seasonal outdoor pool
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Point of interest

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Hanes Mall
    ‪10 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪4 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Sleep Inn Hanes Mall

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1000)
The price is €81
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Sleep Inn Hanes Mall

About this property

Quality Inn & Suites Hanes Mall

Hotel with free breakfast, a quick walk to Novant Health Forsyth Medical Center
A seasonal outdoor pool, a business centre and a 24-hour front desk are available at this hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and camper van/bus/lorry parking are on-site.
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Hanes Mall. During your stay, you're just a quick walk from Hanes Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, 3 meeting rooms and an ATM
  • Within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites Hanes Mall. Free self parking is available.
Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 26 May and close on 04 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Quality Inn & Suites Hanes Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 263 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 175 out of 1001 reviews
Rating 4 - Poor. 112 out of 1001 reviews
Rating 2 - Terrible. 130 out of 1001 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Mars

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Hotel might not be modern but it’s clean and safe.
Stayed 1 night in Dec 2024

4/10 Poor

Charles

Stayed 2 nights in Nov 2024

8/10 Good

Tenika, Buffalo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean all around and the staff was really nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Heather

Stayed 2 nights in Nov 2024

8/10 Good

Isaul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Delmer H

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jacob

Business traveller
Liked: Staff & service
The property was a bit outdated, but the stay served it's purpose. There was a smell of dirty laundry-like, dirty socks coming from the floor in certain spots near the head of the bed. There was sounds of pigeons cooing coming from the ceiling all through the night and the ice maker rattled. Other than that, the staff was nice and kind.
Stayed 2 nights in Nov 2024

6/10 Okay

Angela

Stayed 1 night in Nov 2024

6/10 Okay

Dennis

Liked: Staff & service
Disliked: Cleanliness
DONT
Stayed 5 nights in Nov 2024

6/10 Okay

Jonathan

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

De'Essence

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The experience was not great due to noisy dogs from the next room, and the tub and sink were extremely clogged. The first desk was notified about the issue and nothing was done to fix it. However, the room was clean and location was convenient.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

arlene

Travelled with partner
Disliked: Amenities, property conditions & facilities
Sad when I saw property online it was totally different, we had wallpaper hanging off walls , mold open vents, a shower head that barely dribbling. The only high light was the friendly staff, the attempted to assist with our issues , moved our room , cleaned mold from shower and replaced shower head. I thanked them they were the only reason we stayed
Stayed 3 nights in Nov 2024

2/10 Terrible

Amie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was flooded and in terrible condition. The exterior was poorly maintained and the stairwell smelled like urine. It was awful and there was no way we could stay.
Stayed 2 nights in Sep 2024

8/10 Good

rolando, boca raton

Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Stayed 1 night in Oct 2024

6/10 Okay

Crystal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice staff but the property is not in good condition.
Stayed 3 nights in Oct 2024

10/10 Excellent

Annazette

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Wesley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
charged the price of the room as a security deposit without warning then said expedia reservation wasn’t enough proof to check in. made us drive back to my home 20 miles away to retrieve my ID, ruined an incredibly special night… will never recommend to visitors to my city.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Lisbeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this room several months ago when my husband scheduled an upcoming surgery. My husband and i had to leave our home @ 2am to get to his surgery site. My husband's surgery was completed early and we wanted to check in to get some much needed rest it was 12pm. We where told it was to early for check-in however after hearing our story they found us a room that was clean and ready. They made sure it was close to the parking lot due to my husband not being able to walk comfortably. I room was clean, and had all the administers needed. My only compliments is the pillows where small!! However i would stay again simply for their kindness! THANK YOU
Stayed 1 night in Oct 2024