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Sleep Inn Hanes Mall

2.5 star property

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Photo gallery for Sleep Inn Hanes Mall

Interior
Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
1985 Hampton Inn Ct, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪4 min drive‬
  • Novant Health Forsyth Medical Center
    ‪5 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪7 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Winston-Salem

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, (1006)
The price is €84
for 1 room
includes taxes & fees
30 Mar - 31 Mar
La Quinta Inn & Suites by Wyndham Winston-Salem

About this property

Sleep Inn Hanes Mall

Hotel with free breakfast, near Hanes Mall
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Sleep Inn Hanes Mall offers 73 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Hanes Mall and 13 minutes from Wake Forest University
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn Hanes Mall. Self parking is free.

This Winston-Salem hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Service fee: USD 2 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Hanes Mall
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Hotel Winston-Salem
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel Winston-Salem

Sleep Inn Hanes Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No stay
I had to cancel, got sick, no refund. Never checked in...so how do you think my stay went
Stayed 2 nights in Dec 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay for an affordable rate! Room was super clean. The shower had good pressure and was nice and hot and spotless. The bed was super comfy and even the pillows were pretty good. For breakfast choices we had biscuits and gravy, waffles, pastries, cereal, and yogurt, however, there was a bad accident which caused the whole area to lose power so we didnt get to try the hot food. My boyfriend tried the biscuits and gravy, but it had started to get cold already, which was no fault of the hotels. Staff was super friendly! Would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

hansel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, clean and happy stay
Stayed 1 night in Dec 2024

10/10 Excellent

hansel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and clean place to stay
Stayed 1 night in Dec 2024

8/10 Good

Patricia D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Stay
We enjoyed our stay, but was unhappy to see that there was only one handicap parking space. The other concern was the toilet in our room: the bowl and under the seat had not been cleaned. Other than that it was a good stay.
Stayed 1 night in Dec 2024

10/10 Excellent

hansel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I6
Stayed 1 night in Dec 2024

4/10 Poor

Tina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The customer service wasn't pleasant> I ask why i still had to pay more money even though I did everything on line she just said tax. I ask for more coffee for my room and was told she couldn't give me any. Then when I checked out I ask for a receipt they told me they couldn't give me one.
Stayed 1 night in Dec 2024

10/10 Excellent

Augusta

Stayed 1 night in Nov 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Larry

Stayed 1 night in Dec 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Alicia

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean the day I checked in. Hairs all over the bathroom, toilet not clean, used toothpick and gum on the carpet, etc. One morning on my way out, I told receptionist there was what appeared to be vomit in the hall right beside the elevator and when I came back an hour later it was still there. Front desk staff is constantly on their cell and rude. Bathroom door and frame were practically falling apart, mini fridge was leaning into the floor bc the shelf was broken, the room was overall just dirty and had signs saying you would not get room service unless specifically requested. Would never stay here again or recommend this hotel to anyone.

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside is there was a pothole on the road into the hotel
Stayed 6 nights in Nov 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet in hallway dirty, room had foul i.e. urine smell
Stayed 2 nights in Nov 2024

2/10 Terrible

Tierra

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our short stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Sean

Travelled with family
The hotel itself is fine. My only issue was when I went to checkout today the lady sent a maid up to my room to check it. I was told tht she wasn’t going to give me my deposit back because they said I smoked in the room. The only reason they assumed I smoked in the room is because they found tobacco in the trash tht they went through. So be careful of wat you do there. Also she told me tht I would not be allowed to stay at no other choice hotels because of tht
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stat
Stayed 1 night in Nov 2024

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service
C

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Nov 2024

8/10 Good

Florentino

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Comfortable bed. Good tv lineup..
Stayed 2 nights in Nov 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
No problems
Stayed 1 night in Nov 2024