6/10 Okay
Deann M.
30 Dec 2024
Disliked: Cleanliness
Condo not as expected
First, no one ever sent me a check in email. It was 8:30 p.m. the night before I was to check in and no email. I looked through my information and found a phone number. When I called, the guy was surprised I got his number and told me the owner was out of the country, but he would try to help me. He did and I did get the check in information, but what if I didn't find his phone number. I should not have had to track this information down. It was supposed to be sent to me a day before check in. All the information I got regarding the parking garage was old and confusing. Getting in and out of the parking garage was a night mare every time. I felt like I was trapped. And one time one of the parking attendants was not going to let me out of the garage without paying more because I had the wrong code, which was because the information given to me from the owner of the condo was wrong. I also lost food because I never rented a condo that didn't have a full size refrigerator with a freezer. This condo came with a small frig that you find in a hotel room, not a condo with a kitchen. Then I got a sinus infection because the dust on the ceiling fan directly under my bed was 3 inches thick. No exaggeration!! I am allergic to dust so I became sick on day two of my stay. I took a picture to prove how dirty it was. And the carpet was filthy. The place needs a deep clean.
Deann M.
Stayed 4 nights in Dec 2024